I purchased an album on iTunes and all songs downloaded, but one song is not associated with my Apple ID (I can't play it).
I bought an album from iTunes. All of the songs play except one. When I double click on it, a message comes up saying this computer is not authorized to play it, asking me if I want to authorize the computer. Yet when I log in with my ID, the response is that the computer is already authorized. Then it skips to the next song. I have updated iTunes through software update and am using 11.0.4 (4). I have tried to reboot the computer but the situation stays the same.
I also deleted the file from iTunes to try re-downloading it. The song appears in my list of purchased songs, but when I try to download it again, I get an error message that says "This computer is already associated with an Apple ID. If you download past purchases with your Apple ID, you cannot auto download or download past purchases with a different Apple ID for 90 days." My options at this point are a "Transfer" button or a "Cancel" button. Transfer what? What is it talking about?? I purchased and downloaded the complete album at once, obviously with the same Apple ID---the ONLY Apple ID I have ever had and the ONLY Apple ID ever used on this computer! How is one song mysteriously associated with a different account? What is the point of purchasing music legally if it doesn't work? Can anyone help me get this song to play in iTunes? The other strange thing is that it plays just fine in finder.
Any suggestions would be appreciated!
If only one track on the album is throwing that message, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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Purchased a album from iTunes. Loaded all the songs using my phone everything downloaded like it was suppose to other than one song is showing purchased everywhere out to the side of it, where all the others are listed as play. And all the other songs titled on this album are in black print the one that isn't working is grey. Please help.
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
i purchased a album on itunes off of my phone self made vol2 was not aware that it was editied because it didnt state it in the album name and then realized it said it on the album cover would like to know if there is anyway to have that reveresed so that i can have the explicit verison it was also the deluxe edition
Unfortunately there are not refunds.
Apple states that all sales are final. -
I purchased an album from itunes, and 1 of the songs doesnt play
I purchased an album from itunes, and 1 of the songs doesnt play
hi,
Try deleting track from your computer and move to trash.
Go into store and download again from purchases.
Jim -
TS1424 i purchased a album on itunes and the songs dont work
i purchased a album from itunes and the songs wont work
Delete the songs from your iTunes library and redownload them by clicking "Purchased", under Quick Links at the top right of the iTunes store.
If this doesn't work contact iTunes support here:
http://www.apple.com/support/itunes/contact/ -
I just purchased an album and all the songs downloaded but one. It just keeps going through the downloading process. not sure what to do.
Has this happened to anyone before?
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I just bought a t.v series but didnt downloading them all jut the first episode. But I have now tried to download the other episodes and a message comes up "This computer is already associated with an apple ID. If you download past purchases with your apple ID you cannot auto download or download past purchases with a different apple id for 90 days." but I havn't downloaded them before and the apple ID I have signed in with is my own?? Help I want to watch my tv series
Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716) -
Was listening to music downloaded on iTunes. All of the sudden one song on the album is not authorized? I put in my Apple ID and it said this computer is already authorized. Yet, when I tried to listen again, the same message popped up. Help!
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser. Bookmarks, history, addons will not be deleted unless you check to do so on uninstall.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
I nned some support or help.
I purchased an album on iTune, I got the receipt but 3 weeks later the album is gone. How can I find it on my iPad or laptop?Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device. -
I downloaded an album, and the download was interrupted. I went to the Store and completed the download, but several songs now appear as partial copies - they end ~ half way through. Is there any way to complete the download?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Why when I try to download songs onto my iPhone from my iPad, it pops up and says "This device is already associated with an Apple ID, You can download past purchases on this device with just one Apple ID every 90 days. You cannot associate this device with a different Apple ID for 90 days
(Note, mine says 28 days because I have been waiting for a fair bit for this to go away.)You can't keep changing the ID you use with iTunes, you are limited to once every 90 days.
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i purchased the movie THE GREY and it never downloaded but i was charged. how do i get my purchased movie, sense its paid for?
Store>Check for Available Downloads
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i plugged my iphone in for the first time to my itunes account and it now reads that this device is already associated with an apple id. what does that mean. i only have one apple id. and do i chose cancel or transfer?
Hello there, Shellywms09.
The following Knowledge Base article points out why you are receiving that message on your iPad:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro
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