I purchased an album on iTunes but its not in my library
I Purchased an album through iTunes a couple of days ago. When I checked it in my library on my Mac book it didn't show up. Please help me retrieve it.
Download it.
Downloading past purchases from iTunes
Similar Messages
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Cant download previous purchases on my account. Bought them via my iphone, but when i try to sync it they dont come up and when i try to download them via my phone again it just doesnt work, and when i try to download them via a computer it just says purchased but they arn't in my itunes library?
What types of item that you can redownload depends upon what country that you are in (music, films and/or TV shows can't currently be re-downloaded in all). If they are still on your phone then you should be able to copy them over to your computer's iTunes via File > Devices > Transfer Purchases.
What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes and the Purchased tab in the iTunes store app on your phone. If other items of the same content type appear but those don't (and they are still in the store), then check to see if they are hidden : http://support.apple.com/kb/HT4919 -
HT1849 I recently purchased an album on itunes, but did not receive all tracks
I bought an EP version of the fukk album prior to purchasing the full album, both of which had the same track. Shouldn't I have gotten that same track twice in my library under different albums? That is not currently the case.
Instead I 'm missing track one on an album I just purchased. Please advise...Actually I'm missing track 2 and 5 of the new Phantogram album (pretty great album btw) so I can't listen to the album in it's entirety without "creating" an album playlist...I shouldn't have to do that.
Also, it should be mentioned that this album was purchased before the entire album was available (pre-purchased allowed for one track at the time and then full download upon availability) -
I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.
If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device. -
I just purchased an album off iTunes but it won't let me download one song...
I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=
Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling -
I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly
Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock -
i got my kids a ipod touch for xmas and they keeped changeing the password on it and now its saying ipod disabled connect to itunes but its not working still please help
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?
I have the same problem and it only affects the one song, everything else syncs
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i updated the spelling of a song in my itunes but its not reflecting when i check my ipod. this never happened before when after i updated to IOS5. please help.
Try unsyncing the sone and then resyncing. That works sometimes. Sometimes restoring from backup works. Other times nothing seems to work.. Yuo are not alone since iOS5 and iTunes 10.5/6.
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I purchased Final cut X. Got computer stolen. I want to re download that purchase. I have receipt, but its not listed on my app Store anymore. How do I get it back?
I try contact apple store online.. and they tell me to call an 800 number.. but I do not live in USA. so I am kinda stuck with no answers.It may be hidden from your purchases list.
http://support.apple.com/kb/HT4928 -
i have downloaded itunes but its not on my desktop and i cant get it to open when i finally find the files
Posted in incorrect section.
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I am trying to download itunes but its not happening
i am trying to download itunes but its not happening
Hi marian289,
Thanks for using Apple Support Communities. This article has steps to thoroughly remove and reinstall iTunes that may help:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
i just got my iphone 5c today and i tryed to connect it to my windows 8 computer and connect it to itunes but its not showing up on either on. what should i do? i already uninstalled and re-insstalled itunes and its till a problem
Hello, bluebelle95.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I need help with purchasing a 9.99 movie with a a $10 itunes card without it taking it off my credit card, ive already redeemed the card, but its not allowing me to purchse the movies. any suggestions?
HI Gary: I can't speak directly for movie purchases, but I recently downloaded an App to my iPad. iTunes took part of my payment from my remaining iTunes gift card and the remainder was charged to my credit card. The emailed receipt clearly stated how much was charged to the card.
Stedman -
just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?
iTunes & iPod Hints & Tips
iPod: Frequently Asked Questions
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