I purchased an App and it will not open

I purchased an App from apple, Document Pro, seller Nick Maskill- I downloaded the App, but I can not open any of the folders, I then uninstalled the app and rein stalled the app again, but still it will not open any of the folders.

Looks like the best course of action.
Looking at this app in the Mac App Store and the other apps from this developer it does not appear that they were very good. Poor ratings and reviews on all of them.
Glad you're able to get a refund.
regards

Similar Messages

HT4623 there is a blue dot next to my face book app and it will not open. how do i get it to open?

there is a blue dot next to my face book app and it will not open. how do i get it to open?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

I had to reset my apple password. I am trying to purchase an app and it will not accept my new password. Help?

After resetting my apple password I am trying to purchase an app. It will not take my new or old password. Please help.

Store Use Store settings to change or create an iTunes Store account. By default, the iTunes account you’re signed in to when you sync iPhone with your computer appears in Store settings. You can change accounts on iPhone to purchase music or applications from another account. If you don’t have an iTunes account, you can create one in Store settings. Sign in to an account:
View your iTunes Store account information:
Sign in to a different account: Choose Store and tap Sign out, then tap Sign in and enter your username and password.Choose Store and tap View Account, then type your password and follow the onscreen instructions.Choose Store and tap Sign in, then enter your user name and password.
Create a new account:
Choose Store and tap Create New Account, then follow the

I have a 2006 macbook and tried to load pages app and it will not open

I have a macbook that was purchase in 2006 and wanted to know was pages, keynote and numbers already installed on the computer prior to purchase. If so where would it be located. If not. I already purchased and downloaded it but it will not open on the macbook, it's showing that it's only an app for iPad/iPhone.

The iWork suite (Pages / Numbers / Keynote) is not part of your computers OS, and would be a seperate installation.
If you do have it, it would be in your applications folder, in a second folder entitled "iWork"
As your computer has an old OS (10.5.8), you would not be able to download these app's, as they require an OS version of 10.7 or higher.
Your OS will support iWork 08 or iWork 09, and if you have an iWork installation disc, you can install it on this computer. If you don't have an iWork installation disc you can likely purchase one off of ebay.

I have downloaded a language app and it will not open. it says it is downloaded

i have downloaded a language app for learning Spanish. It shows that it is downloaded, but it will not open. I must be missing a step but not sure what I have not eve got to the point where I put in the username and P.W.

What happens when you try to open it?

HT201272 Purchased an App and it will not syn with iPhone

Hi - I purchased "Cleaning Mona Lisa" - Lee Sandstead. It appears in Books as a purchase on the computer but it will not syn to the iphone. What shall I do? I am using Windows 8 Preview Version which has not effected other purchases or downloads. TA

Looks like the best course of action.
Looking at this app in the Mac App Store and the other apps from this developer it does not appear that they were very good. Poor ratings and reviews on all of them.
Glad you're able to get a refund.
regards

TS1702 purchased an app and it will not download

i have purchased swamp people on my home computer and it is not showing up on my phone

Did you put it on your iphone?

My iPod touch will not open Facebook app and safari will not open Facebook either??

Please help, Facebook refuses to work on my I touch, just says Internet connection not working, but everything else works, but when I try to connect to Facebook via safari will not work either, says not connected to server??

Does it work with another network?
Has it worked with this network before?
Maybe the network is blocking FB.

I can't update several apps and they will not open

I have severl apps that I am trlying to open on my ipad and canno. Thley all hve updates notifications but I cannot update tlhem?

Try downloading a small-sized free app first, open it, and then try the others!

HT4009 I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

I purchased v1 golf and it will not load on my 3g phone any solutions

I purchased v1 golf and it will not load on my 3g phone any solutions

Sorry, but there is no solution. As stated in the system requirements, V1 Golf requires iOS 4.3 or later, and your 3G iPhone will support only up to iOS 4.2.1. So the app is not going to run on your iPhone. You can try contacting the iTunes Store, explaining the issue, and ask if they can grant a refund. They're not obigated to do so, but in some cases they've been generous.
http://www.apple.com/emea/support/itunes/contact.html
In the future, be sure to read the Requirements for an app carefully before you purchase.
Regards.

I downloaded two apps and they will not download coming up as could not be found any help

i downloaded two apps and they will not download coming up as could not be found any help

In itunes on your computer go to the itunes store which should be signed in with your Apple ID
Select the purchased link from under the Quick Links section on the right.
Navigate to what you purchased under music. Then you can redownload by clicking the cloud icon next to any item

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

I purchased Imagezoom and it will not open in Photoshop. help?

I purchased Imagezoom and it will not open in Photoshop. help?

Image Zoom is not for Photoshop, it is for Muse. Please see the compatibility window on the product/add-on homepage.

TS3106 I just downloaded this app from the store, and it WILL NOT OPEN.

I just downloaded this app from the store, and it WILL NOT OPEN. I've deleted it and reinstalled it and it still crashes whilst loading everything. I'd really like to use this software....please help.......

Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

I purchased an App and it will not open

Similar Messages

Maybe you are looking for