I purchased an app but it won't install
I purchased an app, it shows as purchased but when I hit install it comes up with an error message to say that it couldn't start. I have a Macbook with Lion. Any ideas what the problem could be? Thanks.
Hi, I just went to try installing the app again to grab a screen shot, and it has installed!
The laptop has been shut down and restarted again, it seems the info I found re clearing the cache has worked after all, but for whatever reason it needed to be completely shut down to take effect.
Thanks anyway!
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The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
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2. Call Apple Support in your country: Customer Service: Contact Apple support.
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I have just purchased an ipad2 and purchased 2 apps. This is my first ipad. The ipad says I have purchased these apps but they are not installed. I don't know how to install them. Also I can only see them if I go to either the app store or the game center and click on purchased. I would like them to show up on screen that shows when I open the ipad but maybe that only happens when they are installed?
Did you purchase them directly on the iPad or on your computer's iTunes ? If on your iPad in the App Store app then have you checked to see if they are on a different homescreen by swiping the homescreen to the left ? If they are on a different screen, and there are spaces on the first homescreen then you can move them :
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Message was edited by: keeferaf -
i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~
http://www.apple.com/support/itunes/contact/
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