I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead. Why? (I don't live in Canada)

I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem.

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I was on the facebook app last night and my ipod closed the app and now wont turn on or do anything even when plug into my laptop :/ help anyone

I was on the facebook app last night and my ipod closed the app and now wont turn on or do anything even when plug into my laptop :/ help anyone

Try here:
iPod touch: Hardware troubleshooting

HT201209 I have a $54 credit from an itunes gift card. I'm trying to buy songs to gift to someone else via email. iTunes is charging my credit card instead of taking it from my $54 gift card balance. Why??

Also, when I click "redeem" it tells me that the credit has already been redeemed. Which it hasn't. It is clearly showing up as my credit next to my AppleID. ;(

Because your iTunes Store credit can't be spent on content for anyone else or transferred to anyone else's iTunes Store account.
(69092)

I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.

I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.

Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck.

TS3376 I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved

I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved one.

Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.

HT203167 rented gravity last night but got tired waiting for it to download. woke up this morning and cant find it anywhere does anyone know where it might of went

rented gravity last night but fell asleep waiting for it to download. woke up this morning and cant find it anywhere. Have any ideas where to look?

What did you rent it on, a computer's iTunes or an iOS device ? If a computer's iTunes then it should have downloaded into the Movies part of your iTunes library (if you select that then is there a 'rentals' tab on it with that film in it ?) ; if you rented it on an iOS device then it should be in its Videos app.

HT3702 I bought an app last week but the money has not come out of my bank and i have not had a receipt and it will not let me update my apps or let me download free apps. Its taking me to the billing page then saying declined even though i have money wai

I bought an app last week but they have not took the money out of bank or sent me a receipt for the app so now i cannot update any apps or download any free apps even though i have money waiting in my account for them to take it. Please help how can i sort this out??

Help!!!

I am trying to purchase an app and when i try ti it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it told me to check my email but I don't receive it.

I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me

That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

My ipad2 was working fine last night, but this morning is unable to connect to ANY wifi networks (though it can detect them). All typical solutions fail. What can i do?

My ipad2 was working fine last night, but this morning when I woke it up... it no longer was connected to my network. While it can detect networks, it cannot connect to any (have tried at home and at work). I have tried: resetting router, resetting ipad, forgetting network, renewing lease on network, ensuring airplane mode is off, resetting network settings, turning wifi on/off. None of the typical solutions I can find online seem to work. HELP!

You've gone through all of the basics. You might look at this document regarding potential issues with wi-fi environments.
http://support.apple.com/kb/HT4199
If none of that works, and if a device restore doesn't work, it's time for a trip to the Genius Bar.

HT2178 I do not have sound on my computer. It was fine last night but when my husband turned it on this morning, there was now sound. Also My iPhoto shuts down when I try to run a slide show. I have just had my computer for 2 1/2 weeks.

I had sound on my computer last night but when turning on this morning there was no sound. It is not muted. Any suggestions. Also, when I try to run an event in IPhoto as a slide show, it shuts down.

Just to clarify, does iPhoto unexpectedly quit or does your computer shut down? For the sound problem, try here:
http://support.apple.com/kb/PH3837

My iphone5 has a yellow screen. Turned it off last night but its still there. What should I do?

I'm at the beach right now then when I was taking pics, the yellow screen appeared. Turned it off last night, but its still there.

How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.

Added many items to my iTunes wish list last night but today it is empty?

Hi,
I added lots of items to my iTunes wish list using my AppleTV last night but today when I went to check my wish list using iTunes on my desktop it is empty - does anyone know any reason why this might happen?

The older version of iTunes does not read the wish list from AppleTV, 11.1.4 finally supports wish list. I'm trying now to find out if here if I have to upgrade my firmware for iTunes to see it.
https://discussions.apple.com/message/24607948#24607948
I've noted before when I updated the firmware the wish list was vanquished from the AppleTV.

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HI, I downloaded and used illustrator last night, but today it crashes on opening? can any one help?

I downloaded and used illustrator last night, but today it crashes on opening? can any one help?
The only reason I download from Creative Cloudd is because my previous software copy is no longer supported, feeling very frustrated!

Tabitha,
Many still use unsupported ealier versions, and there is no real need to upgrade unless there is a real need.
Unless you have done something like installing new fonts or made other changes, it may be releavnt to look at the following list.
Or you can try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

TS1741 Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect today. Tried restarting router. Help please....thanks!

Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead. Why? (I don't live in Canada)

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