I purchased an app that won't download onto my iPod

I recently downloaded the app "Scribblenauts Remix" off of iTunes, using an iTunes giftcard. It downloaded perfectly. But when I try to sync my iPod, it says it did not transfer because it is not compatable with my iPod. I don't understand because the app description said that it is compatable with exactly what I have (iPod Touch 3rd generation) and it says it works on iOS 4+, and I'm currently running 4.2.1 . So it should work, but it isn't. Do you know what's wrong/how to fix this problem. Any help will be greatly appriciated. Thanks xx

Try to contact iTunes support here:
Apple - Support - Express Lane - Product Selection

Similar Messages

  • Iphoto won't down load because My mac is a lion 10.75 I need 10.10?how do I download iPhoto, and other apps that won't download?

    iPhoto app won't down load because My mac is a lion 10.7.5 I need 10.10 ? how do I download iPhoto, and other apps that won't download? They were uninstalled by mackeeper (with me as an unwitting accomplice Thanks
    I've reinstalled lion os 10.7.5 and got the app store app back.
    Even though iPhoto etc are purchased by me in app store, theres no way they'll download.

    then
    reinstall from the original source
    Could be
    1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
    or
    2 - the iLife DVD that you purchased
    or
    3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
    LN

  • I have bought a game (real racing 2) and it won't download onto my ipod.

    I have bought a game (real racing 2) and it won't download onto my ipod.

    Are you trying to download it over Wi-Fi over sync it to your device via iTunes?  Do you have restrictions for installing applications enabled on your iPod Touch?  To check, head to Settings -> General -> Restrictions.
    B-rock

  • TS1424 Purchased a song that won't download...

    A song I just purchased won't download. I did all the proper troubleshooting steps and it still won't download. Can I get a refund? ...It's showing up as purchased but won't download (error-1000000 is showing up)...what can I do?

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT1491 I have purchase an upgrade that won't download or install

    First I had Jigsaw Jubile (Free app) and enjoyed it so I upgraded to Jigsaw Jubile Gold M5 for $4.99 and I just can't get it to dowload or install.Helpplease.Thank you so much'

    Are you trying to do it over wifi or 3G? because 3G has a size limit that can keep apps from downloading. (20-50 megs IIRC). If you're not using wifi, try getting to wifi and doing it that way

  • I have two apps that won't download just sitting there

    MMy grand daughter was trying to download two apps at the same time. She can't remember what they were. They are just sitting there in a grey colour. I can't get rid of them either  I have an ipad2 I shut my iPad off last night & turned it on this morning they are still there.

    You can also try to delete the apps. Try holding down on the icons until they wiggle and if the X appears on the app icon, tap on it to delete the app. Tap the home button when you are done. If that doesn't work, try deleting them in Settings>General>Usage>Storage>Manage Storage. Find the app, tap on it and tap Delete App in the next screen.

  • How do I remove an app that won't download

    I tried to download an app called piictu. The app will not download and I cannot remove it. When I try to download from iTunes it tells me there was an error and the connection was reset. How do I get rid of the bloody thing!
    Here is a pic showing no "X" to delete the app from either my phone OR iTunes, it doesn't show up in the list of apps on my phone either - http://db.tt/gn09ZID
    *Note: Downloaded app at 4.3.3 - updated to 4.3.5 with no effect.. It's still there..

    Yes, I deauthorized all computers, reauthorized the primary. re-synced, restarted, updated iOS.. you name it.
    Good news though, tried downloading the app from another network/ISP and she downloaded successfully. Making the removal process possible! Thanks for your suggestions mate, i appreciate the quick responses.

  • We just bought our daughter a 4th gen ipod touch. Is there an app that we can download onto it so we can track its location?

    Is there an app for a 4th gen ipod touch that can be down loaded so we can track its physical location, as she is famous for losing things around the house?

    Go to Settings>iCloud and turn on FindMyiPod. It is off by default
    To find and to have the iPod play a sound which is very useful for finding in home. Location is not that accurate to to find in a home.
    iCloud: Find My iPhone

  • Why does it take a long time to apply certain apps, music, etc. to download onto my iPod?

    I do have the iOS 4.2.1 version for my iPod.  Please give me a few solutions of how to fix this problem, thanks.

    How are you "downloading" them?
    USB?
    wifi?
    How long is a long time?

  • TS1702 I downloaded a pokédex app on my iPod touch, on that app you can buy other region Pokemon, I bought a region but I won't download on my iPod, it said I purchased it but nothing will download, help?

    I downloaded a pokédex app on my iPod touch, on that app you can buy other region Pokemon, I bought a region but I won't download on my iPod, it said I purchased it but nothing will download, help?

    What happens when you try to download it?
    have yo contacted the developer of the app?
    Last, contact iTunes
    Apple - Support - iTunes - Contact Us

  • I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

    I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

    apple_master New Delhi, India
    This solved my questionRe: Unable to Purchase 
    Apr 16, 2012 10:22 PM (in response to eight4seven)
    This worked for someone
    I had this problem for about six weeks. I was following this forum but was too unsure of what might happen to try the fixes that were suggested.
    About two weeks ago I decided to delete the downloads.28.sqlitedb file (usingDiskAid(a free program), on a PC running Windows 7). The original downloads.28.sqlitedb was 936 KB. The new one that the system created is 80 Kb., and has stayed at about that size. After about four days I also deleted all the other contents of the Download folder. Ten days later and still no more problems. Downloads are much quicker, nothing greys-out (as was happening frequently before).
    Everything has worked well since with no more error messages.
    I am using an iPod 4G, iOS 5.1 (originally iOS 5.0). I do not have a manifest file, and as far as I know, have not had one. DiskAid can search the whole "hard drive" on the iPod.
    Deleting downloads.28.sqlitedb and the contents of Downloads worked for me.

  • When i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item.

    when i try to purchase an inapp download it tells me i must purchase the app that this item is for before i can purchase the item. I already own the app. Zen Pinball  im trying to buy add on tables.

    Me to, I spent 50 dollars to buy this and at first it said I didn't have enough money
    Credit, no saying I have to buy the app when I already have it....in getting tired of crap like this. Thinking about no buying apple products anymore.

  • HT1386 I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do.  It won't work.

    I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do.  It won't work.  I've tried more than several times to get help but nothing helps. Do I need to deauthorize the ipod or perhaps erase all the downloaded ipieta stuff and start over?
    Thanks for any suggestions

    Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
    Maybe it's time to buy yourself a new iPod Touch.

  • HT204053 If I am joined into a family sharing group and I share my purchases does this mean they see all my apps that I have downloaded and the ones that had at once but deleted?R

    If I am joined into a family sharing group and I share my purchases does this mean they see all my apps that I have downloaded and the ones that had at once but deleted?

    Hi apples-consecutive-buyer-for-life,
    Family Sharing makes all of your past purchases available to other family group members, including most apps. See this article on what content can be shared -
    Which purchased content can I share using Family Sharing
    Note also that content can be hidden. See this article - 
    Hide and unhide purchases in the Mac App Store
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

    I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

    Hi,
    Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
    Jim

Maybe you are looking for

  • Sold to Party and Ship to Party Function module or BAPI

    Hi Experts,    1) I need to create customer data,So i need to Function module or BAPI.    2) Address create data Function module or BAPI.    3) Sold to Party and Ship to Party Function module or BAPI relation ship. Thank you , Dinesh Reddy Moderator

  • How to compile the AIR app to android emulator

    How to compile the AIR application to run on emulator ? May be use the 'adb' command line ?

  • THANK YOU for all the warnings!

    Thank you all you poor people having problems with 2.0 for warning the rest of us against even trying. I'm waiting for probably a week at least before even attempting it. NOT worth messing up my phone and spending hours trying to fix it.

  • Backup hdd, what is the best format??

    I just got ahold of FireWire/USB2 WD My Book 500G hdd that I am using as a backup hdd. I also bought Databackup3 (different subject really), after having used iBackup for almost 2 years. Not sure if I really like the switch or have determined if it w

  • Trouble connecting USB6211 through USB Extender

    Hi Everyone,           I am trying to connect USB 6211 to my computer using USB 2.0 Extender Over Cat5 (From TRIPP-LITE). However, it is not recognising the device. Everytime I try to connect,it says, the 'USB frmware loader'  failed to install prope