I purchased an episode but it is only showing 30 seconds rather than the full 42 minutes. How do I get it to play the full episode as I can't seem to download it again?
I downloaded a tv epsiode, but it doesn't show the entire 42 minutes. All I get is a clip of 30 seconds, rather than the entire 42 minute episode. I have tried to download the episode again, but it wont allow me to and I have also tried to download the series, but if I do that it wont deliver the epsiode that I already have suposedly downloaded. Anyone have any idea how to help?
Thanks,
Hi JAM147,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy
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