I purchased an imac in November, complete with Lion. now it says i have to buy Lion again.
I purchased an imac in November, complete with Lion. now it says i have to buy Lion again. It was a refurbed mac, is OSX registered to someone else. Why has my apple i.d forgot ive purchased lion?
Your post was pretty unclear, but if you are CERTAIN that you purchased Lion off the App Store, and cannot see the option to re-download it, see this article: Unhiding Purchases in Mac App Store
If you purchased the iMac in November without buying Lion, and cannot seem to boot into the recovery partition (if Command-R doesnt work, try just "Option" as well), then go back to an Apple Store and ask them to reinstall Lion. They will be aware that your machine came with it if if you bought it in November.
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HI, SO I BOUGHT MOUNTAIN LION ON MY MACBOOK PRO TRYING TO UPGRADE FROM SNOW LEOPARD, AND WHILE TRYING TO REINSTALL THE OS SETUP AS IT SHOWED IT COULDNT BE VERIFIED, I CROSSED OUT MOUNTAIN LION FROM MY PURCHASES, ITS NOW GONE, DO I HAVE TO BUY IT AGAIN?
Please google search for "Mountain Lion disk crash" before upgrading you mac pro. You might need to replace you Mac hard drive after the upgrade.So many people had the same problems including me.
Be aware of the Mountain Lion upgrade problem. -
My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.
My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
Hi, I am new to iMAC and I am planning to get one soon. I own an iPAD with Keynote and Pagen in it among other App and I was wondering if I can transfer those to my new iMac or do I have to buy them again for my new Mac
Thankschristopher rigby1 wrote:
It may be that if you already bought the iPad versions using your iTunes account, you get a discount on the Mac versions? (That's just a guess - it applies with FileMaker, but I don't know if it does with iWork).
There is no discount for one version of the iWork apps due to owning the other version.
Regards. -
Itunes has lost my purchase song list but all the albums are list as complete my albums. The ones i have purchased are tell me i have to buy them again. Not happy Itunes not Happy Apple.
How do i fix it or does apple have to fix it on there end?If the single songs are no longer available in Itunes, that would also explain why you aren't able to see your purchases.
If the songs are on your phone you can transfer purchases to iTunes app on your computer. You wouldn't be able to download them again though. -
I purchased my imac in the United States and now I live in the United Kingdom. How do I set the computer to know where we live as it defaults to US settings and I am having trouble registering my iphone. I had used it in the US for two years.
You're Welcome..
See Here for
Changing Account Information
http://support.apple.com/kb/HT1918
Changing iTunes Store Account
http://support.apple.com/kb/HT1311
Apple ID FAQ
http://support.apple.com/kb/HE37 -
I downloaded Lion from the App Store on to my iMac and did not save it to a thumb before installing. Do I have to buy it again to install it on my Macbook Pro and iPad, or is there another way to do that?
All my electronics are about a year old. iPad is Model MB293LL (4.2.1) only wi-fi - no phone.
MacBook Pro is OSX 10.6.8 Build 10K549. Also have an AT&T iPhone that I basically use as a Palm, since I changed carriers.
Thank you for your help.
ps: I got an error message and it looks like this did not get posted the first time. 2nd try.Open the Mac App Store on your MacBook Pro
Hold the Option key and click on “Purchases”
Hold the Option key and click on “OS X Lion” from the purchased app list
“Installed’ should now say “Install” which allows you to download OS X Lion.
This assumes you are using the same Apple ID on both computers.
Lion does not get installed on an iPad. It runs iOS. -
I've had to open itunes on a new computer as my last one died and i didn't have backup. but i've noticed many of my purchased songs have not come back to my itunes to download, which means i have to buy them again. Can anyone help me? Most of my purchased music was there ready to load, but about ten weren't. thanks.
Were they originally bought with a different Apple ID?
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I have aperture 3.4.4, which does not work with Yosemite. Is there a way to upgrade my Aperture version, or do I have to buy Aperture again?
If you own any version of Aperture 3, you are entitled to a free update. Only it can be tricky, if your version is not associated with your AppleID, because you bought it with a serial number.
Have you checked, if you can see an update at the App Store Updates page? Or an "Accept" button on the Purchases tab of the app Store?
Contact the AppStore Support and request a redeem code, to be able to buy the update for free. You will need to provide a proof op purchase of Aperture.
Use this link: http://www.apple.com/support/mac/app-store/contact/
Apple sent redeem codes for Aperture 3.6 to several users who had bought the version on disks, if they could provide a serial number. See for example this discussion: (The post marked as the solution)
Re: Aperture update not possible after update to Yosemite
It is really unfortunate you missed the window of opportunity with Mavericks MacOS X 10.9.5, when the update was easy. -
Do I have to buy Pages again if I have it on my iMac desktop and want to get a macbook
Do I have to buy Pages again if I want it on my macbook if I have it on my desktop
You can use the Pages license you purchased. If you purchased Pages in the Mac App Store, you can install it in all your computers with Mac OS X for free. Just open the Mac App Store, log in with your Apple ID, go to Purchases and download Pages free of charge
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Is there an application like "snag it", which is part of the Microsoft Office suite for mac? Does it come with the Mountain Lion OS, or do I have to buy it separately? If it is a separate purchse, what would you recommend?
Built-in to OS X is the ability to capture an entire screen or selected portions. Snaps are saved to the Desktop by default:
COMMAND-SPACE-3 snaps the entire screen.
COMMAND-SPACE-4 lets you select a portion of the screen to snap.
In your Utilities folder is a utility called Grab that provides similar functionality and more.
Then there are dozens of third-party solutions such as SnapNDrag and SnapzProX. You will find them and others at MacUpdate or CNET Downloads. Most have trial versions or trial times so you can test them out. -
I'm new to Photoshop Elements and just getting started. While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon. How can I remove this so that the photos will be restored to normal?
Go back to the editor and close the photo there.
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My computer was destrpoyed and I want to know if I can load my itunes purchases into my new computer or do I have to buy everything again?
Use the backup of your computer to put everything back on the new computer.
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You don't have malware on your iPad. Report the issue to FaceBook: http://www.facebook.com/help/
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can you buy any type of external HDD and it'll work with any mac or do you have to buy specific ones that cost like €999?
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