I purchased an itune gift and sent it by email , but i'm having problems with it
i have purchased an itune gift and sent it by email , but there is no option on the email to get the card code !!
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
You can contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Similar Messages
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I have 6-7 incomplete songs after purchase from Itunes. I sent out an email to find out how do I correct this problem? Follow-up 219141808
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I just updated to the new final cut pro x 10.1.1 and i am also on mavericks so but on my editing timeline i was trying to color grade using magic bullet looks but i am having problem with it. When i send a sample to MBL and color grade it , it comes back to final cut pro x all black even after render. By the way on the MBL i am using the GPU rendering, I used before like 4months ago and it was fine. And i don't like to use the CPU because it very slow.
What is the frame rate of the project? At what frame rate was the media recorded? What frame size?
What are the audio settings?
What are the specs of the machine, in particular how much RAM, how is the hard drive connected, etc.?
If possible, post screenshots of the inspector for the project.
It could be related to the audio frequency? -
I have an iMac os x 10.4.11 but I am having problems with Flash Chat. About 3 weeks ago, I can no longer type in messages and send them in any Flash Chat situations. I have uninstalled and re-installed Flash Player 6 times but still have the problem.
I have an iMac os x 10.4.11 but I am having problems with Flash Chat. About 3 weeks ago, I can no longer type in messages and send them in any Flash Chat situations. I have uninstalled and re-installed Flash Player 6 times but still have the problem.
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I recently purchased an itunes gift card and it requires an email and i accedently entered the wrong one which i have no acces to, what should i do?
if you log into you account in iTunes you may be able to change your email address if that work work try to set your emails to forward to your new email address
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I have all my previous music files in wma formats from my previous PC Windows xp computer. And only two weeks ago I decided to purchase an iMac computer OS X Maverick, and there are a lot of files and information I would like to bring to the Mac, but I'm having problems playing my music file, suited to the PC but not with iMac as yet. So, I hope you can help on this...
Kind Regards
Robert KlaassenWMA files are 'window media audio' files, which is a Microsoft format. If you want to add them to your iTunes library on your Mac then you will need to convert them into a compatible format first. If you still have your windows machine then iTunes for Windows can convert them from WMA to MP3 format : https://discussions.apple.com/message/24158701#24158701
Or try a search for, for example, 'convert wma to mp3' to find programs to convert them. -
Trouble connecting to itunes store with my password on my ipod touch (2nd generation) but using the same apple id and password on my ipad2 I don't have a problem connecting to the store.
Need troubleshootingI have the same thing, same issues. Just came from Colorado using my iPad extensively with no problems.
Get back home, there is an update on my home computer for Airport Extreme to 7.5.2 which I updated. Also updates for iPad for 4.3.4 and now last night 4.3.5.
Still does not work. I have not taken the iPad to another network locally, but my understanding is that it is not a problem with the iPad but with Airport Extreme's update. I have done all the resets, restarts, and turning on and off Wifi on the iPad and that does not work.
I would have to assume Apple is working on it. Very frustrating since I am on my Mac Pro, iPhone 4, and other things and no problem. -
Do itunes gifts get sent to alternate emails?
My friend recently sent me a gift song on iTunes, but I no longer have access to the account that gets emails from Apple. I do have an alternate email on my Apple account, though. Will the email containing the gift code arrive there too?
Learn how to resend an iTunes Gift
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I gifted friend an album via itunes store and she rec'd email but couldn't download. how do i report this to apple and am i still responsible for cc charge?
Read:
http://www.fdic.gov/regulations/laws/rules/6500-500.html#fdic6500170
or it's a bit easier to understand on:
http://www.creditcards.com/credit-card-news/dispute-credit-card-product-merchant -1282.php
You will see the a person has to demonstrate they have tried to resolve the issue with the vendor first.
I also don't know if the 100 mile limitation applies in this case.
The other thing to realize is rather than go to court, it really may be a lot easier to: 1) See if it is something we can help with in 2 minutes here, for free, and with the OP getting what they really wanted which is a successful gift, or 2) find Apple would probably resolve nicely without having to write formal letters of complaint which I believe the credit card company will require. Although I don't always agree with everything Apple does, I have to hand it to them, I have seen issues posted on this forum where people ultimately report that Apple gave them a refund or second download or something when frankly it wasn't something they had coming to them according to the terms of purchase. -
can anyone help!!! I want to add my ipad but concerned my itunes may be corrupted, thank you.
Thanks, I have been having problems with the wi-Fi connection in the house, it's been intermittent, I can use the internet through Google or Safari on my iPad but can't get these updates done.
I have an engineer coming to check the internet connection tomorrow so this might solve the issue, thanks again.
Pam -
Is anyone having problems with the new update?? it has messed up my mail I can't send and all my passwords are messed up
Is anyone having problems with the new update?? it has messed up my mail I can't send and all my passwords are messed up
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Today, I purchased an iTunes gift card online in the US using my iTunes account login and emailed it to a friend in Canada. Will she have any trouble using it there online?
thanks for any help,
SallyYou would have to get a Canadian iTunes giftcard. But my guess is that they aren't sold outside of Canada. Unless you can locate online
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I would like to change my country from US to Thailand in the iTunes Account. I purchased some iTunes gift card to purchase some apps and since ever i was not able to change my account balance to 0.00USD which is needed in case I want to change my account country. I appreciate if some body can help with this
1) Buy something 75c or greater and charge the balance to a credit card.
or
2) Contact Apple and ask them to keep the 75c
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay
Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden
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