I purchased an upgrade activation code for Lightroom 5. I want to use it to upgrade from LR 4 to LR 5 on a new computer. I have LR 4 installed but can find the upgrade download anywhere. Suggestions?

I purchased an upgrade activation code for Lightroom 5. I want to upgrade from LR4 (installed) to LR 5 on a new computer, but I can't find the LR 5 download anywhere. Any suggestions?

Mac: Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
Win: Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1

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I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Did not receive activation code for lightroom purchase via email

did not receive activation code for lightroom purchase via email

Cloud programs do not use serial numbers... you log in to your Cloud account to download & install & activate
Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

I have downloaded a calendar app but can't add events. I have gone to settings but can't locate default calendar as suggested, turned the iPad off etc as suggested.

I have downloaded a calendar app but can't add events. I have been to settings but can't locate default calendar as suggested, have also turned the app off and on as suggested.

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

My thuderbolt display is 3 weeks old which I'm using as display for my mac mini. I no longer get the display on but can hear the sound. Please suggest.

My thuderbolt display is 3 weeks old which I'm using as display for my mac mini. I no longer get the display on but can hear the sound. Please suggest.

Make sure the mini-displayport/TB plug is fully seated. It may look fully plugged in but isn't.
Make sure the Displays system preferences has an Arrangement tab. No Arrangement means the monitor is not being detected.
Do a smc reset.
If none of this works I suggest you take it back to apple (along with your mini).

I have purchased a new computer and connected my i pod but can only sync and view my libary on my old computer

I have purchased a new computer and connected my i pod and it is not showing my libary or sync.although it is showing these on my old computer

Product updates

New computer, itunes picked up my music, but can't sync with my nano

Old computer died. We moved the old music to the new computer and downloaded itunes. It picked up all of the music/pod casts ect. no playlists though. Put my nano on and it picks it up but won't let me move my newly purchased songs to it or move my playlists from my nano to the my itunes?? Is it a syncing problem? I am not sure i really want to completely sync since my playlists are still nicely organized on my nano. anyone have any help?
Thanks! Amy

Hello as_wedding,
I read your post, and it sounds as though you some advice concerning iTunes media. I have linked to an article that has some helpful information. You may want to review the information under the heading "After transferring your media."
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Got a new computer. How do I install my songs on the new hard drive?

I'm sure this has been asked a million times before, but can I transfer the songs on my old computer to my new computer using my ipod? If not, what is the best way to transfer them?
Any help would be greatly appreciated!

Is your old PC still around and connected to the same
network as your new PC?
Cuz getting the songs off an iPod is the
dull,dreary,slow way to go.
unfortunately it is not. No network

TS3694 I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - Runtime Error! R6034 & itunes will not open I have tried re installing but it is the same

I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - "Runtime Error!" R6034 & itunes will not open.
I have tried re-installing itunes but it is the same.....any advice?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

New computer, up to date itunes installed but now my 1st gen shuffle won't charge, it is seen by itunes have loaded music into the ipod but just won't charge when connected to itunes HELP PLease

new computer updated itunes installed but my first gen ipod shuffle won't recharge. USB's both work OK, itunes sees the ipod, device connectivty OK but device sync diagnostics says no! no idea why it doesn't work previously worked with laptop and older itunes version --help appreciated thx

anyone?

I have Elements 13 and I cant find the serial number anywhere on the box or cd sleeve. any suggestions?

hi

A lot of times you get a redemption code instead, which you use to get a serial number. Check the places you've been looking and also your receipt, and if you find one:
Redemption Code Help

I own the disk but my new computer has no disk drive! How can i get a download using my serial numbers

I own the elements disk with serial numbers but my new machine has no disk drive (don't ask!). How can i install this from the website as a download using my existing serial codes?

Try this link and validate with your 24 digit serial number - click here for PSE downloads

I have Imovie 11 installed but cannot find IDVD installed anywhere?

Is Idvd part of Imovie11 or do I have to download Idvd separately?

Hi
You may have bought Your Mac just when Apple decided not to sell or deliver iDVD any more (to a hilarious frustration to most of us users).
a. Apple do not sell it any more
b. No it's not included in iLife11 any more (if downloaded from Apple)
c. One can buy - secondhanded iLife11 boxed/DVD version still including iDVD but they are not so many and price is increasing
Else
If there is no iDVD on Your Mac (and it's not on newer Macs as Apple discarded it) then You need a program that can do this.
Your Mac can burn CDs and DVDs - BUT DVD as Data-DVDs not as Video-DVDs - they need a program to be encoded and STRUCTURED as such.
• iDVD is part of the boxed version of iLife'11 and can only be bought outside Apple as on Amazon and e-bay
• DVD Studio pro - Part of FinalCut Studio Pro bundle - this to has expired and can only be bought second handed. (High price and tough learning Curve - but best ever done.)
• Roxio Toast™ - Not as elegant as iDVD - but has many other positive additions (I like it as 10-Pro incl BD-component) (now version 11)
• Burn - only free alternative I know of on internet. Very simple - Just for doing a plain Video-DVD
Burn http://www.digital-digest.com/software/Burn.html
only You can buy from Apple is
• FinalCut Pro-X which also can burn to DVD but without any nice themes.
AppleMan1958
You can also buy Compressor from Apple for $50 US. It will also create DVD and BluRay but without the nice themes.
Yours Bengt W

I have Adobe reader installed, but can't open pdfs in Firefox and it doesn't show in the Applications tab.

When I click on a pdf link, the new tab opens but doesn't show the content of the pdf. There is no error message. When I look under Tools, Options, applications, there is no option for handling pdfs. I have the Adobe reader for Firefox installed.

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

I have latest iTunes installed but can't connect to the Store

I have tried v10.4 & v10.5, have disabled the firewall, added trusted domains & required ports.
Deleted the hosts file & lots of other things
I enter my apple ID & get the message that this ID has not been used in the store before & must be reviewd.
When I do this I get Welcome to the iTunes Store. blah , blah
To begin creating your Apple ID, click Continue.
When I click on continue, the yellow box at top says Accessing iTunes Store then when it stops - Nothing happens!!!
If I run diagnostics it tells me I passed all tests OK.
OS is Vista64
Any ideas

This has been a bit of a problem for a while, one reason, it cannot talk to the apple servers.
Some firewall, mainly Bullguard, zonealarm, avg and a few others are blocking traffic to the site even if disabled, these need to be uninstalled.
If uninstalling doesnt work then you need to run this command as an administrator from the CMD prompt.
netsh winsock reset
This should resolve the issue your having.
Finally its known that some spyware and trojan scanners along with PCTOOLS causes problems and these need to be uninstalled aswell if you have them on your pc.
Hope this helps.

I purchased an upgrade activation code for Lightroom 5. I want to use it to upgrade from LR 4 to LR 5 on a new computer. I have LR 4 installed but can find the upgrade download anywhere. Suggestions?

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