I purchased an upgrade for an app, but it charged me twice, how do I fix this?

It declined my card once, so I retried and it charged me again! It also has not upgraded and I have messaged the app producers.

If you've been overcharged and/or haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I already have pages for ipad. I'd like to purchase another pages for my macbook, but appstore "says" "installed". How can i do?

I already have pages for ipad. I'd like to purchase another pages for my macbook, but appstore "says" "installed". How can i do?
thks for answer

Are you accessing the app store for Mac, sounds like the App store in iTunes.
Access from apple menu in top left corner

So I pay for and app but it charged me twise I just want my mom that I did not use back

So I pay for and app but it charged me twise I just want my mom that I did not use back

If you've been overcharged and/or haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this?

I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this? I had started using it for a few hours and tried getting the update and now it won't let me activate the phone. I also can't call the helpline because it won't let me leave this screen on the phone that says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." What it says on iTunes after I fill out the activation info is "There was a problem activating your iPhone. Please contact Verizon Wireless at 1-800-922-0204 to have this iPhone added to your account. Click Continue to be able to explore its features and the App Store." Please help this is driving me nuts!

iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

I sign into my iTunes account but when I try to download a apps it can't go through how do I fix this problem

I sigh into my iTunes account but when I try to download apps it can't go through how do I fix this problem

If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a 2008 vintage iMac with 2.8GHz processor and recently upgraded to OS X 10.9.5. Soon after theupgrade the mail system started switching the senders address to another address, but same user name. How do you fix this?

I have a 2008 vintage iMac with 2.8GHz processor and recently upgraded to OS X 10.9.5. Soon after theupgrade the mail system started switching the senders address to another address, but same user name. How do you fix this?

Thanks for the reply,. I went to the site provided and executed the directions but this did not solve the issue.
Even more details:
If I send a message to the Jane Doe address from another account on this machine (all my family uses the same email services provider and each have accounts set up on this machine), when you open it, it shows Jane Doe then the <applejax.xx> address AND the picture associated with the Apple Jax account.
So the problem shows up when the message is sent to this account from this machine, AND when it is sent from this machine from this account. No other accounts on the machine are effected.
I have sent and received email messages from the mail service provider's website, and everything is fine.

TS3219 I have an ipad 3 that has wifi and for some reason my youtube, facebook, and app store app are all not working. How do i fix this?!!!

I have an ipad 3 that has wifi and for some reason my youtube, facebook, and app store app are all not working. How do i fix this?!!!

Hey there FlamingTurd!
If you are having issues connecting to the App Store on your phone, there is an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
We also have an article that deals with troubleshooting apps you have downloaded from the App Store and installed on your computer. That article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Finally, if neither of those articles resolve the issue, you may need to restore your iPad:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Take care, and thanks for visiting the Apple Support Communities.
-Braden

TS1424 Charged for an app I did not authorize. How can I resolve this issue?

Charged for an app I did not authorize. How can I resolve this issue?

call apple at 1-800-694-7466 or report a problem from purchase history see
http://support.apple.com/kb/ht2727
Peace, Clyde

I got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer availabe"..how do i fix this issue?im from singapore by the way

i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way

If it is longer available then you can't get the app on your phone.

I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?

I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?

You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.

HT204053 i restarted my apple id email because i deleted my old email.. but now my phone won't backup to icloud because it's asking for the password to the old email. How would i fix this?

i restarted my apple id email because i deleted my old email.. but now my phone won't backup to icloud because it's asking for the password to the old email. How would i fix this?

If your phone is signed into your old iCloud ID ("email"), you need to delete the existing account then sign back in with your new ID. To do this go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?

I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?

Are you signed into this old ID ("email") in System Preferences>iCloud, System Preferences>Internet Accounts (Mail,Contacts,Calendars), or in Mail>Accounts, Calendar>Accounts or Contacts>Accounts?

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Podcasts won't sync to the podcast portion of the built in Music App on my iPod Touch. How do I fix this?

Ever since I downloaded the new Apple Podcast App my Podcasts that I subscribe to in iTunes have not worked correctly. I have deleted the Apple Podcast App because it does not work well and I'd rather have the functionality with Podcasts that the sync from iTunes to the built in Music App has. However, now I can't get the podcasts I subscribe to to show up in the original app. My iTunes says that all the podcasts are being synced and it is checked to sync them and even the data storage indicator bar at the bottom shows the amount of space being taken up as if the podcasts did sync but when I go into my iPod Touch in the music app they are not there. How do I fix this? Thanks!

What you're really doing is trying to create a new icloud account using an ID that is not currently associated with a user's account. A device can only do this a fixed number of times (3 or 5, don't remember), after which you must use a different device or computer to create the account.

I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

You can although did it not also identify a troubleshooting document for you to use? The package for support option will simply make the installation log available for Adobe employees to review. If you would like to respond with your token number I would be happy to look at the log file.
Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. This is exactly the same process which I would use to review your installation log.

I purchased an upgrade for an app, but it charged me twice, how do I fix this?

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