I purchased and downloaded an ebook successfully but several months later can not open as book is corrupt. How do i redownload this book without paying twice?
i have an ebook that has become corrupt, how do I get to access it without buying it again? Sourlime
I would suggest contacting the company that you purchased the book from. If you have proof of purchase they should be able to help you get a new copy of the book.
Similar Messages
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i just updated my mac and when i went to open iphoto it says it "can not open because of a problem" how do i fix this?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List. -
Purchased and downloaded/installed Captivate 7 but get 'serial number valid but' error
Purchased and downloaded/installed Captivate 7 but get 'serial number valid but a qualifying product could not be found on this computer' error. I have checked serial number, checked that I purchased correct version (7) direct and not an upgrade but the drop down list tha tthe window shows is only previous 6 versions and it is 7 I purchased/installed and is opening.
Captivate thinks you bought an upgrade. Adobe Support will have to help you.
I went through this (with an upgrade) but my qualifying product was also an upgrade, and Adobe didn't list my original product (CP2). So there was no way to put in all the info.
And, just FYI, keep that serial number handy. Even after Adobe Support fixed my Captivate so that it will run, every once in awhile...for no apparent reason...Captivate will start in "trial" mode and I have to re-enter the serial number. It always works after I do that. But, it's a pain so I now keep the serial number posted on my bulletin board for handy reference.
Rebecca -
I purchased and downloaded an audiobook to my iPhone. It does not appear in Music >> Audiobooks, but does show up when searching my iPhone.
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?
AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
Read through this for information about Airprint printers and how to use them:
http://support.apple.com/kb/ht4356 -
Why is my iPad suddenly not opening the Yahoo home page? I get a message saying Safari can not open the page due to too many redirects. This started yesterday, and I have already tried shutting off my iPad.
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I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
When I tap the Share icon on iTunes for The 7 Habits of Highly Effective Teens, only 5 icons pop up and Gift is not one of them. So how do I gift this book?
It's not currently possible to gift ibooks - you could give the person a gift card and suggest that they buy that ibook with it
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When opening Powerpoint, the file opens outside of the screen, and I cannot use it, nor can I open a new ppt. How do I rectify this?
Usually the Window menu allows you to adjust window placement in Microsoft Office products.
If not, connect an external display or projector and change the resolution to the maximum.
Save the document with the window residing on the main screen with the Dock.
That will force it to open on the main screen in the future. -
I want to install Lion on an external hard drive. The OS was purchased and downloaded through the App Store but I do not know where the file is.
If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
This is assuming you downloaded the installer from the app store, and didn't just install it onto your mac. If all you have done is install it on your mac. Go to your purchases Lion should show up. Then click download.
Here is the Support page for installing osx on an external drive.
OS X: Installing OS X on an external volume - Apple Support
Hope this helps.
PJRS -
I tried watching The Movie Project X After i purchased it and downloaded it o itunes but when i tried to watch it,it says itunes has stopped working. Yes i have tried reinstalling itunes and Quick Time Player but that does not help.
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I have a IPad Air and when I download any game from Big Fish the game will not open to play . I have tried everything to get the games to work - reboot, delete, restart my IPad everything. I can download games from other places like G5 games play fine. I have connected Big Fish and they told me that they tried the games I was having trouble with on a iPad air and the games play fine - don't get it . Can anyone HELP
Hi, joannfrommontgomery.
Thank you for the question. I would recommend going through the steps in the article below. If the issue persists and your devices OS is up to date, I would recommend contacting the developer of the app.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
Jason H. -
its the same shit i asked before after i download the browser i get message can not open file what do i do to dwonload the browser
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I have photo sharing turned on, on both my Iphone and my PC icloud control panel, however my pictures will not show up on my PC how can i fix this?
I had a previous problem with this with my old iphone 4 and did not realize there was an issue until it was stolen. I would like to get this straightened out just in case anything ever happens with this phone.
Thank you in advance for any help.Hey LBert7,
I would try the recommended steps in the following article:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Welcome to Apple Support Communities!
Take care,
Delgadoh -
i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom
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