I purchased and downloaded some tv episodes which were supposed to be 43 minutes each. When I went to play them, they were like clips of 30 seconds each. what should I do?

Where are you watching these shows? On an iOS device? If you are, look in the Videos app on the device, not in the iTunes app.

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I have purchased and downloaded some TV Shows through iTunes. How can I watch them on my iPad without an internet connection?

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Demo the same thing happened to me. I purchased a seasons pass for Sons of Anarchy Season 6 and I've got the eposides on my IPad but Airplay won't allow me to watch the episodes without an internet connection or WiFi. Is there anything else I can do so that I can watch these eposides without an internet or wifi connections?

I purchased and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????

I purchased and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????

Try download and install the latest iTunes 10.6.3 just reoleased yesterday and try out.

HT1933 My 10 yr. old went behind me and downloaded some music which used all my money on my account. Is it any way that I can delete it and get my money back on my account.

My 10 yr. old went behind me and downloaded some music which used all my money on my account. Is it any way that I can delete it and get my money back on my account.

You can try contacting iTunes support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id" and won't let me download the rest of the shows

I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id.....You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 41 days" and won't let me download the rest of the shows even though I haven't changed accounts and I'm using the same account I purchased the shows with.

It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.

I am trying to download the mountain lion software which I purchased and downloaded successfully in my air book, in to my desktop and I get an error 403 message saying that an server error ocurred during downloading

I am trying to download the mountain lion software which I purchased and downloaded successfully in my air book, in to my desktop and I get an error 403 message saying that an server error ocurred during downloading

Implies that the DL is hosed and necessitating DLing it again.

Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks

Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks

http://arstechnica.com/apple/2012/07/how-to-create-a-bootable-backup-mountain-li on-install-disk/

TS1696 I purchased and downloaded an episode of a television show onto my MacBook pro, as I have done before, but this one plays without audio. What gives?

I purchased and downloaded an episode of a television show onto my MacBook pro, as I have done before, but this time it only plays without audio. What gives?

Okay, so the download is possibly corrupt. Did you try downloading again?
Also, you'll likely get more appropriate responses posting to the iTunes for MAC forum instead of the iTunes for Windows forum where this currently is.

I purchased a refurbished iPad and downloaded some videos via Wi-fi. Now I want to do a sync backup on my computer but it says it will erase my ipad because it is already synced to another computer. I guess the previous owner's computer. What can I do?

I purchased a refurbished iPad and downloaded some videos via Wi-fi. Now I want to do a sync backup on my computer but it says it will erase my ipad because it is already synced to another computer. I guess the previous owner's computer. What can I do without losing my downloads?

Hi, mtsak.
I would recommend transferring your purchases to your computer. After the transfer is complete your media should be in your iTunes library. If the indicator that your iPad will be erased appears, just sync the transferred media. Only media purchased via iTunes with your Apple ID will transfer. From there, you should be able to backup.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Also, if you ever are missing purchased iTunes media, you can download it again free of charge by following the steps in the article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

TS3297 Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

Just purchased and downloaded 2 albums. Some of the songs are imcomplete.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I downloaded some tv episodes and wheni tried to play them they wouldn't work.

I down loaded some tv episodes last night and when I tried to play them (after they were fully downloaded) all that showed was a black screen and no sound. Im thinking they may have downloaded wrong and I might need to re-download, except I dont know how to do that without having to buy them again. so could you please tell me how to fix this porblem or re-download my tv shows?

Contact iTunes and explain what happened and request a redownload.
How to report an issue with Your iTunes Store purchase

I downloaded the new American Horror Story episode and when I went to play it after it downloaded its glitchy the entire thing and the sound is cracking, why?

I downloaded the new American Horror Story episode and when I went to play it after it downloaded its glitchy the entire thing and the sound is cracking, why?

Hello Smorton15,
It sounds like you purchased a tv show episode and the playback is choppy and bad. I would next try deleteing the episode, and re downloading it from the iTunes store, then see how that plays back.
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Thank you for using Apple Support Communities.
Regards,
Sterling

I purchased and downloaded a full album on itunes today, when i got home i updated my phone and lost it all, how can i get this music back without paying for it again

Today while driving home from vacation i purchased and downloaded the new Nichleback CD, when i got home, i plugged my phone into my computer to update everything and it pulled up a message saying something like "this computer has recognized an iPhone that is in memory update, you will need to restore the phone" or something similar to that, it had a picture of the power cord plugging into iTunes on the screen and i couldn't get rid of it, so i had to plug it in and restore everything, when it was done i noticed that not only did i loose the new CD that i had just purchased today but i lost all of the music that i've purchased since the last update. How can i restore this music without purchasing it all again?

Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download). Considering that not all books are available on iBooks I'm hoping this is allowed.   Also the p

Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download). Considering that not all books are available on iBooks I'm hoping this is allowed.   Also the possibility on monetizing since amazon gives commission for linking.
This question is for both the uncredited (private) courses and the bigger accredited accounts.    I am a developer trying to learn how to help my area schools and also have some ideas for my own courses.    Obviously keeping within the iTunes U app would be preferred in most cases (to the learning experience) since they can take notes and see them within the app itself.
If the reply comes from a non-apple employee please let me know (or better yet, link to) where that is clarified.   I would hate to develop something just to later find out it is against the apple iTunes U agreement.

Fair question
And, to be even more fair, I have to tell you that I get that every single day. And it's getting worse (or better, depending on how you look at it).
I always try to let people know it's a long way until you get to a confortable point, a point where you can create something. And that's exactly what I am trying to do, or at least asking how/if I should do it. And then I let them know where to start. That's what I want.
Thanks.

I purchased and downloaded some tv episodes which were supposed to be 43 minutes each. When I went to play them, they were like clips of 30 seconds each. what should I do?

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