I purchased app, the Itune rejected the terms of payment but the amount deducted from my account
I purchased app, although the I tune rejected the terms of payment but the amount deducted from my account.
I already paied for the app which I dont have
A debit visa should have worked, depending on the bank they sometimes block electronic purchase like this a quick fix is an iTunes gift card via you local corner store
Similar Messages
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we had made a purchase of whats app for RS 55 but system has deducted from my accounts is Rs 60 on dated. Details is Transaction Date: 11/05/13 Transaction Amount: INR 60.00 Transaction Description: PGDR/APPLE ITUNES STORE-INR/11-05-2013
Since this is a user forum with only other users responding you will not get what ever the issue is resolved here
When you get the email iTunes receipt for your purchase you should find a "report a problem " along side the description of your purchase follow that link -
My iTunes store works on my windows 7 pc. However when I click on the iTunes store it only loads halfway and the screen just says iTunes store. How do I fix this?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
I purchased photon and it appeared on my screen as an icon. Now it shows up I in my purchased apps but I can't open it. The word open is not lit up
Sometimes simply restarting your iTunes, the computer and the iPad is all that it takes to correct an issue like this so try that. Quit iTunes, reboot your computer, and restart the iPad. Then try the sync again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
i can't see my purchased apps in itunes on new ipad mini. when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store. Is there something in settings on Itunes I need to change? I do not have cloud.
Yes I am looking in the app store. When I look in Itunes on my computer and look at purchased apps it is there. And when I go on my other device and look at apps purchased all apps are there.
The new ipad doesn't show any apps purchased when I click on apps purchased and when I search the app store it doesn't show it is purchased. I am wondering if I am just missing something...need to turn something on in options or something. Never had this problem with previous ipad when I set it up. -
I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?
Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone. -
After downloading an app on itunes where do i find it on the phone after?
after downloading an App on itunes while my phone is conected to the PC.. where do i find the app on the actual phone after?
i downloaded a game trought iTunes and it says its already downloaded, i cannot find it in the phone can someone help me
to figure it out?!?Launch iTunes on your computer.
Go to Store>View My Account.
Enter your password when prompted.
Go down to iTunes in the Cloud.
Click on View Hidden Purchases.
Click on TV Shows. Find the TV Show.
Click on Unhide. -
Unfortunately I have deleted my entire itunes library and back up from my computer, is there any way I can copy my ipod nano back onto my computer into the itunes library? and re-download all the tunes I have purchased from I tunes.
Hello bigali,
Your options are kinda limited. I would use this first:
Downloading past purchases from the App Store, iBookstore, and ...
Then check here for the non-purchased items:
https://discussions.apple.com/thread/2452022
You want to rebuild the library first, then sync the ipod.
Here is a good idea for when your done:
How to back up your media in iTunes
Hope this helps.
~Julian -
I have given my iPad and iPhone to my wife, she has synchronized with her Apple ID but it keeps going back to my Apple ID when she tries to purchase something in iTunes. Do I need to deregister the device and register it in her Apple ID?
What id shows at the bottom of the Featured tabs in the App Store apps on the two devices ? If they still show your account id then try tapping on the id and log out of it and your wife can then try logging in with her account.
Any content that is already on them that was downloaded by your account will remain tied to your account, so only your account will be able to download updates to your apps. -
For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
Thanks.Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
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I have Purchased a song through iTunes which cost is 15 Rs.But the bank has debited 95rs from my account .Let me know the reason behind that?
We are itunes users just like you. We would have no idea why.
Contact itunes support and ask them. -
I just make a purchase on iTunes. My card were charged,but the transaction could not be proceed. How come?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
I have just purchased a movie rental through the Itunes store and when attempting to whach the movie there is know audio
Delete and redownload them if doing so is free in your country.
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