I purchased audio books from iTunes, but they will not sync and play on my iPad.
I purchased several new audio books from iTunes and they will not download to my iPad so I can listen to them How can this be?
Hello Rex225
The best way to resolve the issue is to remove the music from the iPhone and then download the purchase again using the steps in the following article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.
https://discussions.apple.com/message/23071575#23071575
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I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.
Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library -
I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out
I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
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Is your iTunes account authorized for this computer in iTunes? - to check, open iTunes, and in the top menu bar, select "store", then "authorize this computer". How to Authorize iTunes - http://www.apple.com/support/itunes/authorization/.
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what are you doing?
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Welcome to the Apple Community.
In iTunes Preferences > store, make sure automatic downloads for music is enabled. -
Why are the videos I have downloaded not able to play.when I go to play them the message says unable to complete this operation
The iTunes Store will direct you to the same article. As Hackintosh said, first delete the track from iTunes, allowing it to move the track file to the trash. Then in iTunes on your Mac, sign into your iTunes Store account and go here:
In the window you'll be taken to, make sure that the Music tab and "not on this computer" are selected, then locate the defective track in the list and click this button next to the track name:
Regards. -
I purchased audio books from Itunes and they aren't showing up on the purchased list so I can't down load them to my new computer. I have authorized my computer. So any suggestions?
You cannot redownload audiobooks at all.
They will only be where you put them. -
I was gifted 2 audio books in iTunes, but they are no longer in my library. Have I lost those books?
I was gifted 2 audio books in iTunes, but they are no longer in my library. Have I lost those books? They quit showing up when I got a new computer.
Audio books cannot be redownloaded from the store like other iTunes purchases, see:
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
How did you migrate the iTunes library from your old computer? Do you still have the old computer or a backup of the old computer? Then look for them in the iTunes Library there.
Any Audio book you have should be in your iTunes Library in the folder
~/Music/iTunes/iTunes Music/Audiobooks/
or whereever you have your iTunes library installed
Regards
Léonie -
HT1391 I have purchased a song from itune but it is not listed under my purchased items, why
I have purchased a song from itune but it is not listed under my purchased items, why
By 'purchased items' do you mean the Purchased link under Quick Links in the store ? If you do then do other songs that you've purchased appear there (music can't be re-downloaded in all countries) ?
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I lost the Icons from my 4s 6.1.2 IOS I can see them in Itunes but they will not restore to the Phone
What icons are you talking about?
Are you talking about apps that you've downloaded? if so just sync them back to your phone using iTunes. -
I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.
Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC -
My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!
ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
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I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
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