I purchased Beyonce's new cd but two of the videos didnt download. Please help

I purchased Beyonce's new cd but I noticed that two of the videos included didn't download. In the Itunes store for the two videos it says purchased as opposed to watch. Please help!!

Welcome to the Apple Community.
Have you tried in different locations, does this happen everywhere. Have you tried a hard restart.

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Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
          Safari ▹ Preferences... ▹ Security
and check the box marked
          Allow Plug-ins
Then click
          Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
          Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

TS3212 I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

latest message indicates I need Apple Application Update
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I want to purchase Adobe Lightroom from the App Store but cant find the exact match. Please help! Thanks

I want to download Lightroom from the App Store but I can't find the exact match (I think its $149 Aus dollars). There seems to be many other items related to Lightroom but not the one I need.
This is the first time I'm purchasing online so I am wondering if I need to enter my credit card details to see the full range of software available?
Your assistance would be appreciated.
Thank you.

No, you can view items to purchase even if you have nothing on your account at all.
You may wish to check with the developer forums for clarificaion on finding exactly what you want.

Got a new ipod touch and the sound is poor and crackling have tried resetting but its still the same !! please help

Hi have got a new ipod touch and the sound is terrible either with or without speakers!! The sound is crackling and intermitant very annoying! Have reset the ipod and its still the same. Would appreciate any help.

If the music plays fine in iTuneds on the comouter try:
- Unsyncing all the music and then resyncing the music
- Restoring from backup
- Restoring to factoru defaults/new iPOd.
For restoring see:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Do other sounds sound OK?

I downloaded the new Safari 5.05 along with latest Snow Leopard and now my hotmail account causes my Safari and Firefox to crash suddenly. I tried repairing but still getting the same results. Please help...

Problem report for Safari reads: Safari quit unexpectedly while using the coreclr plugin.

Go to /Library/Internet Plug-Ins. If you see the Silverlight.plugin, move it to the Trash.
Now click your Apple icon (top left in your screen) then click Software Update to make sure all your software is up to date.
Restart your Mac if any updates were installed.
Try Safari / Hotmail.
If Safari crashes again, press the Report button on the CrashReporter dialog box to view the crash information.
Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

TS3297 I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and to contac

I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum.

I purchased an album, and all but two songs downloaded, and says file being processed. It has been 1.5 hours.

I purchased an album, and all but two songs downloaded successfully. It says files being proccessed. It has been 1.5 hours.

Hello James Dean,
I would be eager to download the complete album I purchased as well. I found a couple of resources that might help with downloading this purchase.
First, I recommend checking to see if the download was interrupted. You can use the steps in this article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the remaining songs do not download after following the steps in that article, I recommend trying to download the songs from your list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the movie, you will not be charged again. You can find the steps to do this in the following articles:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
If you are still not able to download the songs, I recommend reporting this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have a new keyboard and two of the keys are inverted when I use my Mac -- but not on the Mac at the Apple store. The @ is where the should be and visa-versa. That is, when I type the @ I get and when I type the I get @. I am in Français numérique.

I have a new keyboard and two of the keys are inverted when I use my Mac -- but not when they put that keyboard on the Mac at the Apple Store. The @ is where the < should be and visa-versa. That is, when I type the @ I get < and when I type the < I get @. I am in Français numérique. Thanks

Try a SMC reset, please do it 2-3 times.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

I just got my new laptop tonight and got the free lion download but once i tried to install it is said the download was corrupted?? what do i do??

i just got my new laptop tonight and got the free lion download but once i tried to install it is said the download was corrupted?? what do i do??

Go into your Applications folder
Find the app named Install Mac OS X Lion.app
Move that app to the trash
relaunch The App Store
go to your Purchased list
Click on install next to Lion
It will re-download the installer

I have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me

i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me

Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
https://discussions.apple.com/message/18606895
https://discussions.apple.com/message/18606685
This is bad internet manners.

Have a nice day. I can't open the books linked to the Adobe ID. Always the overallocation says. But some of the books I downloaded two times. Still, it gives a warning in the form of more installations.

Have a nice day. I can't open the books linked to the Adobe ID. Always the overallocation says. But some of the books I downloaded two times. Still, it gives a warning in the form of more installations.

I think you should ask in the Digital Editions forum, Adobe Digital Editions

Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Did you install Flash Player?
http://get.adobe.com/flashplayer/

I use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.

i use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.

Welcome to Apple Support Communities
That's the classic behaviour after using Migration Assistant and that's normal.
To transfer the data from the new user account to your old user account, you can follow some steps. Here is all the information you need to do this > https://discussions.apple.com/docs/DOC-5472

A while back I made a gamecenter account that was not associated with an Apple ID, it was with my email, now my gamecenter account IS my Apple ID. I want to delete it and make a new one, but i can't figure out how. Help!

A while back I made a gamecenter account that was not associated with an Apple ID, it was with my email, now my gamecenter account IS my Apple ID. I want to delete it and make a new one, but i can't figure out how. Help!

Since you can't delete Apple IDs and having multiple Apple IDs can cause confusion, what you may want to do is rename your existing Apple ID to the new email (desired Apple ID). That would in effect do what you want, get rid of the old and give you the new.
See "Apple ID: Changing your Apple ID"
ivan

I purchased Beyonce's new cd but two of the videos didnt download. Please help

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