I purchased but I can't get PDF to excel

I purchased in order to get PDF to Excel, but it does not work. What do I need to do, or what have I not done correctly?
Thanks, momof9

We have no clue what is happening. Just what errors are coming up or what is happening that you say it does not work. The last time I ran it, it worked like a charm.

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I purchased but I can't get PDF to excel

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