I purchased, but i did not get what i should get
i payed to item: Japan Life, but i didnt get the diamonds in game, how can i get those diamons or refund?
In iTunes go to your account then purchaes, and report a problem.
Similar Messages
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My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?
Hi,
You could see if this helps...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPod to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
The monitor of my MacBook Pro suddenly became all black, I tried to reset but it did not work, what should I do? Why does this happen?
I advise to reply to the one you want to reply to.
You have had good information here. I will not repeat that here.
I would like to add:
you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
Akamai is crap software needed or not, Huawei the same.
It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
Lex -
I submitted my information to receive a replacement 1st generation nano but somehow did not notice what steps I needed to take to return the Ipod to Apple. What needs to be done after submitting the serial number information online in order to obtain a replacement?
They're supposed to send you a box with shipping instructions which you then use to send them your 1st generation iPod, however, I've been waiting a month for my box and can't figure out why I have not received it
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I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????
Hi jandroantonio,
Welcome to Apple Support Communities.
It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
My computer tells me I purchased Rod Stewart's Christmas album. I DID NOT. How do I get iTunes to cancel the purchase. Also, this thing has suddenly started playing when I turn on my computer. How do I make it stop?
It is probably too late to cancel it, but contact the iTunes store support staff at http://www.apple.com/emea/support/itunes/contact.html and see what they can do for you.
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i pre- ordered A Day to Remembers album and it came out today, it says i purchased it but did not download. What do i do?
Did you get the notification email? You just have to click the link on the email.
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I get the message that I have made a purchase but it did not download
I made an in app purchase but it didn't download. Can I download it manually or get a refund?
Hello Eaglebks,
It sounds like you have purchased something from iTunes and want to download it. You should be able to use this article to download it:
Download past purchases
http://support.apple.com/kb/ht2519
If you cannot download it, you can also report an issue with the purchase to the iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling -
I am trying to restore my password. I followed the steps for doing so when you have never synched the ipod to your computer. I got so far as the 4th step when my ipod told me to connect to itunes. The last step is itunes is suppose alert me that it senses a device going through recovery mode. It never did that. I also just downloaded the latest itunes so what do I do now? Im only 10 and find this really confusing. But Im trying
Place the iPod in recovery mode and restore via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I am trying to download the student cs6 that I just purchased but I did not recieve a key?
How do I retrieve my key after I have purchased the program?
You wait for the confirmation mail. If you have not received it within a reasonable time frame, get in touch with support.
Mylenium -
I have been trying to add new sites to my toolbar, but it won't. I don't know when it started, but it has been quite a while.
So I am not second guessing too much, tell us where you are in fact plugging it in. I merely mentioned the keyboard USB socket (not even knowing what computer type you have (it helps to put that in your user profile) and maybe you don't even have a keyboard socket) because I (and others) have tried plugging a flash drive into my keyboard's USB and gotten a "too little power" message.
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As the topic above. My accout already deducted $49.99 for the purchase but I did not get any of the jewel.. Please help me..
Contact iTunes support, they will fix things:
http://www.apple.com/support/itunes/ -
I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623) -
I reported a problem and did not work, what do I do
I downloaded a game from my itunes for windows and went to the iphone, unfortunately, it worked, I was on my itunes, and I reported the problem, but it did not work, what do I do
It makes things easier if you reply on your original thread so that people know what you are talking about : https://discussions.apple.com/message/24121874#24121874 - each post should have a 'reply' button on its bottom right-corner
I've added a reply to that thread. -
i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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