I purchased CC membership, can't get my site to launch.
I purchased an Adobe CC membership on the one year plan, specifying Muse as my application. When I click 'Manage' from inside of Muse, and select 'Launch Site', I am faced with this message:
I have used the same email accounts for both the paid CC and Muse. Here is the email confirming they have received my payment.
When I click 'go to creative cloud', I am signed into the account I've purchased although it gives me options to purchase a membership.
How can I launch my site??
To be able to use one of the free slots that you get with the CC subscription, for your web site hosted on business catalyst, you need to make sure that -->
1. The site is on the webBasics/webHostings plan
2. Site was created/published using the same email which was used to buy the subscription
3. You are logged in to the site's admin panel using the same email which was used to buy the subscription
Let me know if you need further clarifications on this.
- Abhishek Maurya
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I purchased my membership, can't get my site to launch.
Muse is asking me to buy a new membership to get 5 sites with Adobe business Catalyst, but I already paid for a membership this year.
How do I fix this problem?Hello Sanjit,
Here is the URL
http://thijsvantlevennl.businesscatalyst.com/index.html <http://thijsvantlevennl.businesscatalyst.com/index.html>
Hope to hear from you soon
Thijs van ’t Leven
Op 24 okt. 2014, om 17:54 heeft Sanjit_Das <[email protected]> het volgende geschreven:
I purchased my membership, can't get my site to launch.
created by Sanjit_Das <https://forums.adobe.com/people/Sanjit_Das> in Help with using Adobe Muse CC - View the full discussion <https://forums.adobe.com/message/6863330#6863330>
Please provide the site url which you are trying to redeem using your free site counts.
Thanks,
Sanjit
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