I purchased creative cloud, so I thougth Adobe Acrobat Pro was included. When I install the program with my CC ID, I keep getting a trial version, I paid for Creative cloud so why should I buy Adobe acrobat seperately?
Can anyone help me please?
I tried to install and remove twice, We bought one year full package of creative cloud programs.
Many thanks for a solution, i have 3 days trial left.
Hello Kelly,
first, because you wrote that you "installed ..." a try to (un)install by own resources is not enough!)
As strange as it may seem I fear it's now a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
On the other Hand, in my eyes it's as you said, CC includes many other programs, please see Adobe Creative Cloud . Here a screenshot of some of my programms I loaded down to use in CC:
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter
Similar Messages
-
Installed acrobat pro but upon trying to open the program I am directed to a window to purchase on-line version of creative cloud. What to do?
Hi Susan,
Please try the following:
The path listed below points to the Library folder at the root of your startup disk, not the Library folder in your user home folder.
Delete all the files from following folders:
/Library/Application Support/Adobe/SL Store/
/Library/Application Support/Adobe/SL cache/
And, delete all files from following folder except cache.db
/Library/Application Support/Adobe/Adobe PCD/
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
i just paid for Adobe Acrobat Pro and I can not download the program, every time i go to down load it tells me it doesn't download in my language which is English? why is this program I ordered not letting me download
http://www.howtogeek.com/120277/how-to-install-flash-on-the-nexus-7-and-other-jelly-bean-devices/
You do not need a Beta channel build of Firefox (which currently is 32.0b6) to use Flash as the issue was you needed Firefox 27.0 or newer to use the old Flash 11.1 plugin on Android '''4.4'''. after it came out on tablets/phones.
What Nexus 7 version do you have as there was a 2012 and a 2013 model. A easy way to tell if it is a 2013 is it has a camera on each '''back''' and front while 2012 only has one on front.
If it is the 2012 then it has a Nvidia Tegra 3 so the old Flash 11.1 Plugin is disabled.
For reading only as Bugzilla is not a discussion forum or for "me too" comments.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=968219 Bug 968219 - flash does not work on Nexus 7]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=957694 Bug 957694 - Hang/deadlock with Flash on 4.4 on Tegra3] -
how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
Why Acrobat Pro XI stops when I open a pdf with post-it?
Hello,
Acrobat PRO XI stops when 1 hopen a pdf with comments (post-it) or when I go to preferences.
Does anyone know why and he knows a solution?
Thank you for your information.
BR
Mac i7 • OS 10.6.8Hello,
Thank you for your reply.
The Acrobat XI PRO is 11.0.07.
Post-it : Sticky comments.
BR
Mac i7 • OS 10.6.8
Acrobat XI PRO : 11.0.07 -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Adobe Acrobat Professional.
I need to install the program. I have the Serial Number but not the disks. This is the same computer where it was originally installed but he computer has been wiped clean with Windows re-installed and the program is no longer installed.
Is there a way to download the program?Which version of Acrobat?
-
If I am buying single app adobe premier pro by annual prepaid plan,after the after the end of the year subscription would it be possible to use the program further without updating or I should pay each year?
Thanks
2 бер. 2015 15:50, користувач "Peru Bob" <[email protected]> написав:
If I am buying single app adobe premier pro by annual prepaid
plan,after the after the end of the year subscription would it be possible
to use the program further without updating or I should pay each year?
created by Peru Bob <https://forums.adobe.com/people/Peru+Bob> in *Premiere
Pro* - View the full discussion
<https://forums.adobe.com/message/7243337#7243337> -
I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?
Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.
-
I just purchased a month-to-month subscription to Adobe Acrobat. But my computer has rejected the program three times so I'd like to cancel that order and exchange it for the Adobe Export program. I just need to edit some PDFs that have pencil marks on them.
Hi Susan,
Please let me know what exact error you get while editing PDFs as I might be able to help you.
If you still wantto cancel your Acrobat monthly subscription and get it exchanged with Adobe ExportPDF online service, then visit:
Contact Customer Care
Regards,
Anubha -
Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?
yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?
The CC does not needs any serial number, it is based on Adobe ID.
In case you are being asked for serial number then you can refer to.
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree -
I am on a trial version of InDesign in Creative Cloud and before I purchase need to know why and the files cannot be opened by others using CS6. Isn't Cloud compatible with CS6 design software?
Industry standard files such as JPEG are compatible with many brands/versions of programs
Proprietary files such as those created by InDesign are often not backwards compatible, due to new features in newer program versions
This is not unique to Adobe... MS Word DOCX files are not backwards compatible with earlier versions of MS Word -
I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Maybe you are looking for
-
Bad Performance with Oracle Lite 4.0.1
I have a table in Oracle Lite with 17000 records and 110 fields. A SELECT on this table needs 1 minute to finish. The same table and query only needs 1 second on Oracle 8i Server. MSDE also needs 1 second. All the relevant fields are indexed. Are the
-
Current Status report not updating
Over the past few months I have been getting more and more problems where the "Current Status" indication is wrong. Usually I can get the "Current Status" back to being accure by going to File/Refresh. In the past when something changed the status,
-
Encoding Problems with WRT300N V2
Hello guys, i have following problem: I have a WRT300n Router and it seems to have problems with WPA2 encoding. I have 2 different deviceses (a SMC Ethernet Bridge and a PS3) trying to connect to my Linksys wireless router. No chance in WPA2 mode but
-
hi, i am using the follwing FM, CALL FUNCTION 'POPUP_TO_CONFIRM_STEP' EXPORTING DEFAULTOPTION = 'Y' TEXTLINE1 = 'Are you sure you want to delete' TITEL = 'confirmation' CANCEL_D
-
Convert MS Word (.doc) document to pdf document
Hi All, My requirement is that I need to convert MS Word (.doc) document to pdf document. Is there any standard SAP function module. Pls guide me. Rishi