I purchased CS 5. Can I now upgrade to CS 6?
I purchased CS 5. Can I now upgrade to CS 6?
Hi Nola Barnick
Please see the below link : http://www.adobe.com/products/creativesuite/upgradeinfo.html
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I originally purchased 8 pro then upgraded to 9 pro, so can i now upgrade to xi pro?
I purchased originally adobe 8 pro then upgrade to adobe pro 9 - can i therefore another upgrade to take me up to adobe XI pro or is one upgrade too many?
You can purchase an upgrade from AA9 to AAXI. Also note that AA8 does not qualify for an upgrade to AAXI. Bottom line, get out the checkbook.
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HT1689 I bought an Ipad recently with WiFi only - can I now upgrade to a 4G connection?
Do you have to get 4g connection when you first buy the Ipad or can you change your mind and upgrade from Wifi only to 4G coverage?
There is no upgrade.
You can get a mifi device and plan from your cell provider or use your cell phone as a hotspoy if it has hotspot capability and you have a hotspot plan. -
I purchased NIK's SnapSeed through the Apple APP store on Snow Leopard. Now that I am upgrading to LION the LION APP store does not seem to want to let me download this APP I have already purchased. What can I do?
Make sure purcahses are not, "hidden" ...
Mac App Store: Hiding and unhiding purchases
Try this this way ...
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
I have just upgraded the software on my iphone to version 6. I saved all apps and itunes purchases to my computer before upgrading. How can I now put the apps I bought back onto my phone and also onto my new ipad?
linnieg wrote:
I have just upgraded the software on my iphone to version 6. I saved all apps and itunes purchases to my computer before upgrading. How can I now put the apps I bought back onto my phone and also onto my new ipad?
Upgrading the OS does not remove your apps and purchases. -
I have recently purchased a hybred 750GbHDD as an upgrade for my MAC Book Pro (Intell Version) I have a boot camp partition to the original 500GB HDD. How can I expand both partitions to fit the new drive?
I have tried bootcamp and have had no luck due to the fact that boot camp doesn't see the additional HDD space of 250Gb. What am I not doing?Ouch, well there is a problem.
This is the stack of partitions on your old drive
EFI (hidden)
Lion (50GB say)
Bootcamp (50GB say)
Lion Recovery Partiton (hidden)
This is the same stack on your new drive imaged from the old one.
EFI (hidden)
Lion (50GB say)
Bootcamp (50GB say)
Lion Recovery Partiton (hidden)
Emtpy Space (100GB say)
This is what you want
EFI (hidden)
Lion (100GB say)
Bootcamp (100GB say)
Lion Recovery Partiton (hidden)
EFI has to be at the top of the drive and Lion Recovery has to be at the bottom of the drive.
And you only have four partitions.
You can't move the Lion Recovery Partition or Bootcamp partiton, however you can expand the Lion Partition into empty space below it. (but can't delete or move the Lion Recovery partition)
Your Duplicator duplicated perfectly, too perfectly Likely would work with same sized drives/partitions.
This is what your going to need to do.
You need to move the Bootcamp partition to a blank external drive using WinClone and disconnect. This is so you have two backups of it. (one on your old 500GB drive)
You will need a drive enclousre or IDE/SATA to USB adapter cable for the older 500GB drive and option key boot from it. (some enclosures can't be booted from so check first Other World Computing is good place to ask)
Download the free Carbon Copy Cloner, grab any new files off the new 750GB internal drive to the old 500GB your booted from.
Open Apple's Disk Utility and Erase with Zero option the entire internal 750GB drive and let it rip, this will map off as many bad sectors and improve reliability.
Now use Carbon Copy Cloner to clone the 500GB Lion + Lion Recovery Partitions to the internal 750GB, it will "fix" things and place Lion Recovery at the bottom of the drive where it belongs, give all the extra space to OS X Lion.
Next your going to have to follow WinClones instructions to restore your Bootcamp, likely you will have to recreate the Bootcamp partition first (in Bootcamp) to the size you want and then clone. Likely Winclone may "fix" Windows to recognize it's in a new larger partition now. I don't know you'll have to check as I haven't used it.
When Bootcamp creates the partition it will place it near the bottom next to the Lion Recovery Partition.
As you know you will have to re-validate Windows with Lord Redmond or it expires as you changed the hardware. -
My credit card expired and now I can't update paid for apps. Why can't I upgrade without a credit card?
The "None" option is not available. Presumably because I have already purchased on that Apple ID with a credit card.
That is not likely the case. As you can see in my account in the US store I have a bank card in place and I have the None option. -
I have used Airport Time Capsule with my iMac for a couple years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both the iMac and MacBook Air? I don't mind losing earlier backups. I have excluded some items from backing up, but since the Airport Time Capsule is full, I can't even begin to back up the MacBook Air.
On your Mac.......
Open Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click on the Disks tab at the top of the window
Click Erase Disk
On the next window that appears, select the Quick Erase option, then click Erase
The operation will only take a few minutes.
Now you are ready to start new backups of both Macs. Back up one Mac first, then back up the other. Do not try to back up both Macs as the same time. -
Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you
Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
I have a MacBook which I purchased in 2006. It cannot upgrade to newer operating systems.Since Apple has stopped support to Snow Leopard, how can I keep my MacBook safe? Buying another computer is not an option. Any ideas or suggestions? Many thanks.
Klaus1 wrote:
Apple still sell, and therefore support, Snow Leopard.
For what it's worth, from my reading of the Snow Leopard EULA (and I would assume that there is similar language in the EULAs for all other operating systems, as well), I'm not seeing any obligation on the part of Apple to provide Security Updates of any kind, period/full stop. The wording appears to be completely "use at your own risk." I have no idea whether this "use at your own risk" would survive a legal challenge, or if such a legal challenge would depend on whether or not Apple is still selling (or even giving away for free) an OS, or whether local law would, according to this, override the EULA. Perhaps this is why Apple never formally announces EOL or discontinuance of support for an OS. They can always claim that they are still supporting an OS, whether or not in any practical sense, they are. There was even a very late Flashback detection and removal script which Apple issued for 10.5 well after it was clear that they had stopped supporting Leopard. This hardly constituted ongoing support, but perhaps it was to deter the threat of legal action, or maybe it was simply out of benevolence. I don't know.
Besides that, even when Apple was still actively "supporting" Snow Leopard, which I don't think it is any longer, "use at your own risk" would still have applied to a case where Apple may have been late with a patch, or a response, or an adequate response, to a zero-day threat, such as Flashback was, which was constantly evolving. Many thousands were affected by that, and, to my knowledge, at least, there was no legal action directed at Apple throughout or after that episode. If there was any, I don't think it succeeded.
7. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE APPLE SOFTWARE AND ANY SERVICES PERFORMED BY OR THROUGH THE APPLE SOFTWARE (COLLECTIVELY “SERVICES”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 7 and 8) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. APPLE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLE SOFTWARE AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE APPLE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLE SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY SERVICES WILL CONTINUE TO BE MADE AVAILABLE, THAT THE APPLE SOFTWARE OR SERVICES WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES, OR THAT DEFECTS IN THE APPLE SOFTWARE OR SERVICES WILL BE CORRECTED. INSTALLATION OF THIS SOFTWARE MAY AFFECT THE USABILITY OF THIRD PARTY
SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES. YOU FURTHER ACKNOWLEDGE THAT THE APPLE SOFTWARE AND SERVICES ARE NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLE SOFTWARE OR SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE APPLE SOFTWARE OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
8. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL APPLE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APPLE SOFTWARE AND SERVICES OR ANY THIRD PARTY SOFTWARE OR APPLICATIONS IN CONJUNCTION WITH THE APPLE SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
http://images.apple.com/legal/sla/docs/osx_snow_leopard_sec_upd.pdf -
I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I have a mid 2010 macbook pro with 4GB memory and need to purchase an additional 4 GB to. Do I need to purchase 8GB of memory to upgrade or can a 4GB upgrade be placed next to the existing memory?
You need to purchase 8 GBs as two 4 GB modules. Must meet these requirments:
Maximum Memory
8.0 GB
Memory Slots
2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM -
I want to install my original SnowLeopard (from the installation disc) to a partition I created in the now upgraded Mavericks OSX, How can I install it on the new partition?
That's easy.
2 methods:
1. Change the Startup Disk in System Preferences, then restart:
2. Hold down the "Option" key while starting or restarting the Mac. Then chosse the partition that you want to startup from.
The 1st mehtod is the quickest, because you don't have the additional step of choosing the drive. Plus, whatever you have selected in System Preferences becomes the default startup drive. -
I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?
I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?
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I recently purchased a used 2nd generation Apple iPad. I was told that the iPad is locked because of Apple ID. I plan on erasing everything on the iPad and setting it back to factory defaults. Can I now use my personal Apple ID via my iMac to start it as it originally came from Apple??
It is a brick! But I did somehow get into the iPhoto section and was able to find the Former owner that owned the iPad and was able to contact him VIA FaceTime. on my iMac. He was of little help because he was not the original owner, but he bought the iPad as I did from a huge supplier and i was able to contact that supplier who refused to give out any information about the previous owner. I had the iPad hooked up to my somehowiMac via the USB cable and went through the setup procedure to no avail. Then after pressing the Home button several times it somehow went to the iPhotos that were on the iPad? There were 2 pictures of the owners email address. I then copied them to my iMac and used iPhoto app to enlarge the photos. It worked.So there is a way,just takes time to somewhat hack into Find My iPad?Phone.
Personally, it is not Apple's responsibility to protect customers of their personal DATA. With such a high security application. Then of coarse it is a great idea. Then again it is the responsibility of the former owner to wipe and rest the iPad before reselling it. This being the case like those sold on eBay and elsewhere that are ID Locked should not be allowed to be sold. Personally the ID lock is much like a VIN number of a car. In most states one cannot sell a car without the VIN Numbers. Somewhat the same thing should be true of ID Locks
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