I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail

I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.

It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html

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Can you still purchase CS5 Design Standard?

Can you still purchase CS5 Design Standard? NOT 5.5 ... but 5!

You might find some old stock floating around.
Here’s one on Amazon: http://amzn.to/shkBWn
Bob

I bought CS5, Design Standard about 3 years ago.

I got the CD's and installed PhotoShop, and InDesign with no problems. As I now want to use Adobe Iiiustrator for the first time, I find the CD won't install all files, and AI surely doesn't work properly. It won't even let me start a project from scratch. What to do?

Thanks, Jeff!
I tried downloading from the link, but same problem occurred. Then I de-installed the CS5 completely, re-installed from the net, same problem, but this time ID is malfunctioning too! So now only PS is working.
The error message is long. Seems to me it has something to do with 'updated patch of STI', I don't know what that means.
I appreciate the help!
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 24 error(s), 38 warning(s)
WARNING: Warning: {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {5A60CD44-B38B-47CD-BE38-219C81AE3345} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {41372141-B568-4B5A-80DD-649980B825AC} DeviceCentral_DeviceCentral3LP-en_GB will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {5A60CD44-B38B-47CD-BE38-219C81AE3345} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {41372141-B568-4B5A-80DD-649980B825AC} DeviceCentral_DeviceCentral3LP-en_GB will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 99 Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/9.9/Fonts/AdobeFanHeitiStd-Bold.otf" Error 0
ERROR: 99 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - SiteCatalyst NetAverages: Install failed
ERROR: - Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - Adobe AIR: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Adobe Illustrator CS5: Failed due to Language Pack installation failure
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed

I want to know the bifurcation of number ranges in inquiry document .......

hi sap gurus,
good evening to all,
i have 5 inquiries in factory sales and 5 types of inquiries in depot sales but there is only one single number range.
my client wants to have different number range ie one for factory and another number range for depot sales.
how do i give a solution with one number range present in the t.code vn01.
plz help me on this.
balaji.t

It is really not adviseable to split number ranges. Your 1st question to your client should be why does he want to do this?
If the reason why is to differentiation between one type of sales from the other than you should be looking at giving him a solution to address that differentiation rather than just accepting a radical request like that - after all you are the consultant (knowing the system) not the client.

I bought an Educational CS4 Design premium two years ago, now I want to upgrade to commercial Cs6 De

Having used the student edition which was purchased in full for quite a bit, I cannot find the migration path from one to another. Is an upgrade cs4-cs6 commercial eligible or will the upgrade be refused?

Yes. Academic versions carry fully upgrade to commercial rights.
But you should be aware that once January 1 rolls around you will not be eligible to upgrade since only CS5/5.5 will qualify and you may be better off moving to Creative Cloud. Intro pricing is very attractive. You can find details here http://www.adobe.com/products/discount-software-coupons.html
Bob

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Someone uploaded a video file from their iphone which is in the vertical orientation but when I try to place it in my ipod, it doesn't want to show the correct orientation and is super small in the landscape orientation. How to fix?

I've tried twisting the Ipod and so forth and it just won't fix itself.

The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name

Is there a way to get Creative Suite CS5 Design Standard (Win XP version) to run on a new Apple OSX Maverick?

I understand Adobe's license is for the Win or the Mac environment, but not both. I installed VMWare's Fusion and Windows 7 Pro on the Mac but that did not work. Is there anything I can do besides purchasing a new license?

Thanks Steve,
I find this so discouraging. As a self-published author, I scraped together some money to purchase CS5 Design Standard about 2 years ago. My most recent manuscript has taken longer to develop, and then Microsoft abandoned Win XP for an inferior product (Win 8.1 which is why I went to an Apple). I need Photoshop, InDesign and Illustrator at a minimum to independently publish my work.
With Cloud at $49.99/month, I would never regain that expense in my profits over several years. Even CS6 Design Standard at $1300 is out of my price range. Independently published authors rarely make a profit and I am in that category. My discouragement is that this may stop my work - because of a product that I already own! I am recently retired and find that one of the two things I was going to do in retirement may go away.
Discouraged,
Tom Clarke
www.bible-discernments.com

Downloaded a copy of CS5 Design Standard and it will not accept my serial number. I'm on a mac, and yes I'm positive of my serial number. How can I get help?

Adobe is not recognizing my serial number for my purchased CS5 Design Standard. What can I do? Jim

Jim have you verified the serial number is the same as the one registered under your account at http://www.adobe.com/?
If so then is there a specific reason you are needing to reinstall? Is this a new installation on a new computer?

How to know the previous screen number..?

Hi Expert..
Is it possible to know the previous screen number? From which screen this present screen has called ? just similar to u201CLEAVE TO SCREEN 0u201D. I want to know the last screen number.
Could you please suggest how I will able to get that screen number ?
Thanks in advance.
Regards
Satrajit.

Hi
An alternative is to take a variable of type sy-dynnr.
And when you leave from screen1 to screen2 at any user command, then assign the current screen number to this variable and control moves to the next screen.
Now you can use this variable on the next screen (presently current screen) to access the previous screen number (from which the present screen was called).
DATA : v_prev_screen TYPE sy-dynnr.
At any user command:-
v_prev_screen = sy-dynnr.
CALL SCREEN 8002. " or LEAVE TO SCREEN 8002
Now on the next screen 8002, you can access the variable v_prev_screen to the previous screen number.
Hope this solves your problem.
Thanks & Regards,
Tarun Gambhir

Please help, I am trying to download itunes onto my windows 7 32bit desktop, but keeps coming up with error message:This installation package could not be opened. Verify that the package exists. Any ideas on what im doing wrong

Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help Me

Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy

HT5030 whem installing itunes i get this message "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

Although we have iPhones and iPads, this is our first mac pc and we wanted to know the best way to set up multiple users with parental contro;s

although we have iphones and ipads, this is our first imac and we wanted to know the best ways to set up multiple users with parental controls

I'm assuming you have the lastet OSX version 10.9 "Mavericks." Here are some useful links from Apple I think will help:
http://support.apple.com/kb/PH14414
http://support.apple.com/kb/PH14099
http://support.apple.com/kb/PH14280
and a video:
http://support.apple.com/kb/VI28
I suspect you have a newer iMac than the pre-2006 models this forum covers (the forum labels are unbelieveably vague). If you can confirm that yours is newer than 2005, I can ask the Hosts to move you the the forum for current iMacs, which gets many more views.

I purchased CS6 less than a year ago; my serial number is known, but i can't use it anymore?

I purchased CS6 less than a year ago; my serial number is known, but i get the message that my trial period has ended and i cannot use the products anymore... what to do now?

Hello Sarika,
I tried to do as suggested in your link, but I can’t open the programs anymore, so I can’t get to the possibility of deactivate!
I did get the updates, but that’s all…
Any other way of getting there?
thank you for trying to help,
Angeline
[email protected]
Op 16 apr. 2014, om 00:02 heeft sarika02 <[email protected]> het volgende geschreven:
Re: I purchased CS6 less than a year ago; my serial number is known, but i can't use it anymore?
created by sarika02 in Creative Suites - View the full discussion
Hi tomaatje,
Try the steps suggested in given link:- http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Do let us know if it helps.
Sarika
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Reinstall CS5 Design Standard: I purchased a box set and not need to reinstall, but I am missing a disc. Please provide the link to dowload the suite. I have all of the original serial numbers. Thanks.

I need to reinstall CS5 Design Standard on a new computer. I have uninstalled it on old computer, but now realize I am missing a disk. I have tried multiple avenues to track down the link for reinstalling this software, but have had no luck. Please provide a link where I can download software that I have already purchased on a disc. I have all of my serial numbers, and I can see the purchases in my account. But I can't find the download link. the one I was provided was not correct. Thanks for the help.

Jerryllmoreno the retail installation files are located at Download CS5 products.

I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail

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