I purchased elements 11 for my PC in Nov 2012. I bought a Mac and want to download to it. How
I purchased elements 11 for my PC in Nov 2012. I bought a Mac and want to download to it. I shouldn"t have to pay for it again. How do I do this?
Did you buy the boxed version or a download? If the boxed version, just get out the mac disc and install it. If you have the download, contact adobe sales about doing a crossgrade.
(I know you specified you want to download it to your mac, but since many people who come here use "download" as a synonym for "install", that's why I asked. Download serial numbers are platform specific, boxed serial numbers can be used on either platform or both. If you want to keep using a download in windows AND on a mac, you will need to buy it again, due to adobe's incomprehensible policies about these things.)
Similar Messages
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just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.
robynmm wrote:
so how do I get the same apps for my macbook pro? or is that not possible?
Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x. -
Please can anyone help me regarding how to download a second copy of PSE 12 which I bought for a mac and now want it on my Win7 PC? I have serial number but when typed in said was invalid. Thanks Rob
Hi Rob
You can order the Win version from the Adobe Store: Photo editor, edit photos | Adobe Photoshop Elements 12
Kind regards
Bev -
Ok so I have an iPod touch 4th gen and I purchased some music on it. I also have an iPad mini and wanted to download it onto there also. Problem is that no matter how many times I try I can't get my purchased music section to load. I get the big at the top where you can select all or not on this iPad and the alphabet down the left hand side and the little loading thingy appears but nothing ever actually loads no matter how long I wait. It also sometimes just crashes the whole thing and kicks me out the app. Any suggestions? I've tried turning device on and off, it has the latest software iOS 7 and I've tried resetting all the settings already also as well as logging in and out of my Apple ID.
Hello AstarteLydianna,
The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I have been using Elements 12 on my PC but I now have a Mac and want to know if I can transfer the product over. I still have the authorisation Key.
See this -> http://support.apple.com/kb/HT1386
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Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
MY wife has an Iphone 4 and I have a 5. To date we have used one apple account to manage music purchases/library. I updated ny phone to the new OS version and all her texting is showing up on my phone. I understand if i create an apple account for her I will not see her texts. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account and get access to the music library under my account on the new MAC laptop before I update her phone to the new OS?
Going forward if I purchase music under my apple id and want her to have it on her device, how can I acheive that?You can continue to share an Apple ID for purchases.
Sign her in to her new account here:
Settings > iCloud > Delete Account (Keep on Phone if you want to transfer contacts, calendars, etc...) then sign in with her new ID
Settings > Messages > Send & Receive > Apple ID > Sign out then in with new
Settings > FaceTime > Apple ID > Sign out then in with new
Use the same Apple ID here:
Settings > iTunes & App Stores > Apple ID -
I bought an album and it diddent download. And my dollar ammount was the same. So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation. I dont have an apple care program so they cant help me and i dont want to spend 20 dollars on that because
1. thats alot of money for one time help
2. Thats how much money i spent on the two albums
This was ALL done on my iPod touch. And it is not jail broken
Please if you have an answer for me could you
<Email Edited by Host>No one would know what Apple is working on, unless they announce, which they very rarely do.
Have you tried the basics from the manual?
restart.
reset.
restore. -
Purchase order for part C which is made up of parts A and B
I'm trying to create a purchase order for part C which is made up of parts A and B:
The customer orders part C (Key/ignition combination) through a sales order, I must create a purchase order for part C which will consist of parts A (Key) and B (Ignition); something like a BOM. The problem is that I don't know of a way to do this in purchasing. The only standard way is a subcontracting purchase order which will obviously not work in this scenario.
Is there a way to order these parts (A and B) but goods receipt part C.
Thank you in advanceHi,
At the sales document level when the BOM for part C will be exploded then the schedule line category attached to Part C item should only create a Purchase requisition. and all below level component in PR should be marked as bulk material for which independent requirement will not be created in further processing of PR or PO.
Regards
PK -
Purchased film from itunes and want to download to ipad. Getting error message. Attempting to copy to the disk "OS_Install" failed. You do not have enough access priveleges for this operation.. Any ideas?
Purchased film from itunes and want to download to ipad. Getting error message. Attempting to copy to the disk "OS_Install" failed. You do not have enough access priveleges for this operation.. Any ideas?
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I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key
KRupani wrote:
Hi bertalan,
The Lightroom windows serial key will not work with the Mac as the these serial keys are platform specific.
Thanks
Kapil
The Lightroom serial number is cross-platform. It works on both Windows and Mac.
Something else is going on here. -
If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.
Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!
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I have elements 11 on my mac and want to upgrade to elements 13 but it seems that the elements 13 upgrade is only for windows. Is there a mac edition to this upgrade?
Yes, certainly, but if you're in the US I would just download the trial and use that for now, since there will be plenty of deals on the full version come the start of the holiday shopping season, especially at places like amazon and big box stores. Usually for much less than adobe's upgrade price.
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i Purchased iWork's for my Mac and want to add it to my iPad, do I have to purchase the app?
Hello!
Unfortunately you have to buy this apps on your iPad. These are different apps from their similar on Mac.
Although, if you buy them on your iPad, you'll can download for free on your iPhone/ipod Touch.
iPad/iPhone bought after september/2013, has received iWork for free. If you have yours earlier than this, so you need to pay these apps. -
I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?
You can get it at this link and validate with your 24 digit serial number - click here for PSE downloads
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