I purchased Elements 12 in March 2014 and have never been able to install it. Order numberAD011666146. please advise
I have never been able to install and activate Photoshop Elements 12 for which I paid $169 in March 2014. your orders page says no such order, but I have a copy of all the paper work with the order number and serial number.
why haven't you been able to install and activate?
Similar Messages
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I am very frustrated and disgusted as I had purchased Elements 13 on Jan 24th and I have tried everything to download it and all to no avail, I have called for support and they were to call me back and still no phone call, I have tried over and over again to follow the directions but still to no avail, IS THERE PLEASE SOMEONE WHO CAN GUIDE ME THROUGH THIS AS I AM ABOUT TO GIVE UP ON ADOBE.
THANK YOU
ANNEOk, Anne.
Get the eye fixed first. Follow Barbara B's suggestion.
The problem is that download. Try to get an installation disk from Adobe ?
Ps. My wife has used Elements 6 for 5 years without an issue, but, it was installed using the . Adobe Software disk. We found 13 was really not much better..as there was a problem with converting Canon RAW CR2 files to jpeg
If all fails you could return it for a refund which they will honour.. I did it with Adobe Premiere Pro CS5.5 ,which did not have a stabilizer and could not handle anamorphic HD very well.. When the upgrade came it fixed everything and has run perfectly for nearly 5 years.
You should be very pleased with Adobe Photoshop Elements 13, when you get it operating. We have run Photoshop Elements for over 10 years and it is faultless, Nearly as good as ADOBE Photoshop Pro which is easier to use and over 10,000 + images have been processed .
Incidentally, both Yahoo with Flicker, Flickr: bobdixphotographer's Photostream and Google Photos+ (PICASA) Photos - Google+ have inbuilt editors for free, but, there are limitations.
Regards,
Bob Dix Photographer/ Video Editor
AUSTRALIA -
I purchased a replacement PC and have not been able to install/activate my Adobe Acrobat 7.0 Professional. Any suggestions?
You need to install a special version using a special serial number... see the following:
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I cant log in to my account and have never been able to!!
I cant log in to my account and have never been able to!! i also have ee mobile and the same problem. The service gets confused becasue I have two separate accounts (one of which was originally T-mobile)
Are you saying you have both a Broadband a/c and a mobile a/c?
Are you logging into your BB a/c at https://web.orange.co.uk/r/login/ with your Account Username & Pwd on the KeepMe card? -
HT2542 I have an original iPad and have never been able to use the ear jack to work.
I have an original iPad and have never been able to use the ear jack to work.
If you have inserted the earbuds or headphones all the way and tried more than one set, the iPad probably has a hardware problem and if no longer under warranty, you will have to pay out of pocket to get it repaired.
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Cannot and have never been able to connect to a testing server
Hello
I am using Dreamweaver and am trying to set up a testing site using IIS. I can’t get it set up. It says I don’t have administrative privileges. I am the administrator. This is a home computer and I am the only user of the computer. I am just a novice.
I posted my problem in an Adobe forum. I was told to enter a command in the administrator command because I am not an administrator (this made me scratch my head???). The following is what I was told to enter:
icacls %systemdrive%\inetpub /grant %userdomain%\%username%:(OI)(CI)(F) /grant %userdomain%\%username%:F
it does not work and says there is no command for” icasis” I am not sure what I need to enter, however. For system drive I put “C”. For user name I put the name of my computer. For user name I put my user name.
This is what I ended up with and this is what I put in the administrators command prompt:
icacls %C%\inetpub /grant %Joe-II%\%jtb%:(OI)(CI)(F) /grant %Joe-II%\%jtb%:F
I am sure this is wrong.
In addition, in properties of inetpub wwwroot it says I have read and write for both administrator and iis_iusrs privilages (I set it up following a DW tutorial).
So why can’t I set up testing server on iis? This problem has gone on for years. I have newer versions of Adobe and operating systems and I have never been able to set up a testing server. By the way, this is windows 8 professional.
Any help would be much appreciated. I would even pay someone to solve my problem but don’t know where I would go to do this.
Joe
<< Response was:
Hello,
I'm sorry to hear you are having issues.
From the information you have provided, it would appear that your issue is based somewhere in the user account permissions configuration on your PC.
I recommend taking the following steps to ensure your user account has administrative permissions:
Open your "Start" menu and right click on "Computer" (or "My Computer" depending on your version of Windows).
Select "Manage".
In the new window titled "Computer Management", select "Local Users and Groups" under "System Tools".
Select the folder labeled "Users" and find your user account in the right panel.
Right click on your user name and select "properties".
Select the "Member of" tab and verify that you see "Administrators."
If not, you can select "Add" and then type "Administrators" in the field labeled "Enter the object names to select".
Please update us with the results once you've followed these instructions and we can troubleshoot based on that further information.
Be sure to let us know of any error messages or pop up windows you encounter.
You were sent this email because you opted to receive email notifications when someone responded to this thread.
To unsubscribe, visit the above URL and click 'Unsubscribe via Email'.
Thanks again,
IIS.NET Forums team
2055856-2055855
>>
My response:
My response: I did what you asked and I am listed as an Administrator or do see Administrators there. Thank you for your response. Hopefully you can trouble shoot from what I have replied.
Again, this has been going on for so long. I would even bee willing to pay to have this problem cleared up. Again, thanks.
JoePerhaps one of the hits returned on a google search "setting up iis server" will help: https://www.google.com/search?q=setting+up+iis+server&ie=utf-8&oe=utf-8&aq=t&rls=org.mozil la:en-US:official&client=firefox-a.
I sympathize, as I had a lot of trouble trying to set up a localhost server on a Win8 computer. Experienced many false starts. Finally got it working to the extent I could actually work on a WP site locally, but the set up is still weird in that when I uploaded all the new files to make them live, nothing updated. Ended up making all the changes again to the live site.
Chris -
TS1702 I purchased consumer reports and have NEVER been able to view it
I have nver been able to view consumer reports on my ipad, tried everything, software update- I have also read where others have had the same problem and now I am being charged for another renewal- **** I want my money back or credit from the first one.
advice? is there a compassionete human I can speak with regardijg this matter?why haven't you been able to install and activate?
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Really frustrated, have had the phone for a month and still can't get it sorted. Cannot play music and even I tunes doesn't work properly says its in safe mode.
I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
Need help too!! -
I can't download the latest update to my phone, can you help?
What version of iOS is currently on the device?
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I just downloaded and installed elements 12 on my Windows 8 (yuck) notebook computer. When I log into Elements the program closes. I have not been able to get it to run. Any ideas?
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
HT1491 I purchased a game that was free and have now been charged for it. Who do I contact?
I purchased a game that was free and have now been charged for it. Who do I contact?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
How can I move someone's hair from one photo to another and place it on another person? I have gone through every instructional video you have and have not been able to master this
Open picture B, the one you wish to select the hair from to add to the picture.
Use one of the selection tools, e.g. selection brush, lasso tool, to select the hair. You will see an outline ("marching ants") once the selection is complete
Go to Edit menu>copy to copy the hair to the clipboard
Open picture A, then go to Edit>paste
Use the move tool to position the hair from picture B.
In the layers palette you should see picture A as the background layer, and the hair (B) on a separate layer. -
I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?
Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB -
I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!
I have tried
- setting time and date
- uninstalling
- upgrading itunes
- changing credit card
Any other suggestions?Update your safari. Install this: http://support.apple.com/kb/dl1569
The itunes store relies on certain components of safari, regardless of if you use it or not. -
Hello, I have adobe premiere element 9. I have never been able to upload a clear video to youtube. Great before, a pixel mess once uploaded. I have try all the different set up, some are a bit better but far from being nice to watch. I have a gopro, movie are taken in HD and a fairly new panasanic video, also HD. If I upload straight from the gopro movie (not using adobe) the video is great on youtube. I try to save the finished video (from adobe) on my computer, then upload it (not using adobe) still a pixel mess. I am not an expert but I have seen some nice and clear video on youtube and I would love to be able to do the same. I recently downloaded "handbrake" and make my finished video through it...still a pixel mess. I am not sure what to do, something maybe with my set up, the rendering....I have no idea.....
Any help will be very appreciated
Thanks in advancepajero io
What computer operating system is your Premiere Elements 9 running on?
Pick a video source and let us stick with it through the troubleshooting.
What are the properties of the source file
Video Compression
Audio Compression
Frame Size
Frame Rate
Interlaced or Progressive
File Extension
Pixel Aspect Ratio
Duration
What have you been setting as the project preset for this video?
What is the file size and duration of this upload to YouTube from within the Premiere Elements project?
If you export the Timeline to a file saved to the computer hard drive and then upload that file to YouTube at the YouTube web site, what are
all the Premiere Elements export settings for the saving of the file for uploading later to YouTube?
That is a lot to be asking. But the answers will be in the details.
Please review and consider and then we will decide what next to solve this issue.
Thanks.
ATR
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