I purchased elements 9 for iMac as a paid download 10/23/2012, recently I had to replace my hard drive and lost the program. I had read that purchased downloads were available for three years but the link with my past order information is no longer click

I purchased elements 9 for iMac as a paid download 10/23/2015, recently I had to replace my computer's hard drive and lost elements. I had read that downloaded purchases would be available for 3 years but, when I click onto the serial number of that order it isn't active. By clicking onto the link it should take me to the site where I can re download the elements 9 but, it doesn't do anything. Unfortunately calling Adobe did not help, they will not address any elements questions over the phone, there's a recording directing all elements questions to this forum. Any suggestions would be greatly appreciated. Thank you. Diana

Try here:
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

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HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial number

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial numbers. I can't find a number that works to speak to a live person at Adobe. I need to reduce the pixel size TODAY on some photos and need the program. Is there another way to reduce pixels if I can't get my Photoshop running today?

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I had to replace my hard drive and when I plug in my iPad, itunes says it is synced with another computer, and asks to erase all my data. Help!

I had to replace my hard drive and now when I plug in my iPad, itunes says it is synced with another library

That is because the iPad can only "sync" to one iTunes library at a time. You can move all of the iPad contents into a new iTunes library. This discussion will give you a lot of useful information.
https://discussions.apple.com/thread/3305461
This one is Mac specific - not that it is any different except for the iTunes menu.
https://discussions.apple.com/thread/3445538?start=0&tstart=0
Remember to authorize the computer in iTunes first - From the iTunes menu go to Store>Authorize this computer.

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.

I had to replace my hard drive and memory on my laptop. Couldn't de-authorize because the computer was corrupted but now I have two authorized computers but it's the same laptop. How do I get my old iTunes library back?

Basically I want the library from my old memory drive, which was authorized on my "first" computer. If I de-authorize both computers (even if it's really the same laptop, different hard drive) can I get library from both? How does this work? Help!

The apps that you had will be listed in your purchase history if you login to your account in iTunes on your computer - the list isn't very user friendly though as it's listed by date order and will include all app updates that you've downloaded (so an app will appear multiple times if you've downloaded it's updates). You can re-download apps, though it's a manual process as you need to find them yourself in the app store : http://support.apple.com/kb/HT2519 .
If the apps are in your iTunes library then the restore might work - a backup contains app data/settings, but not the app itself, so without the app available to it the restore can't install the app and therefore it's content.

Had to wipe my hard drive and lost my purchases. Help?

I know how to get purchases off my ipod and on to my new itunes but I have one little problem that I hadn't anticipated. The day I had my hard drive wiped I bought some music and hadn't yet had the chance to put it on my ipod. Is there some way I can get these purchases back or do I have to beg the 'rents for more money to re-purchase the songs?

The iTS terms of purchase allow you one download. It is your responsibility to back up your purchases.
With that said, the iTS has been known to allow a second d/l under certain circumstances. You can contact the iTS web based customer service via this page and plead your case if you want - http://www.apple.com/support/itunes/store/
MJ

I had iPhoto on my Macbook when I bought it, but I had to replace my hard drive, reloaded now Leopard and now don't have iPhoto. How can I get it without having to pay for it again?

I had to replace my hard drive and load Snow Leopard, but iPhoto is not there. How can I get iPhoto without having to pay for it.

The iLife that came with your MacBook is on the #2 gray disk that came with the MacBook.
The App Store version of iLife ‘11 programs will only work with 10.7 or 10.8. You can get the iLife ’11 DVD which will run on 10.6 on eBay or Amazon.com fairly cheap.
http://www.ebay.com/sch/i.html?_odkw=apple+ilife+11&LH_Auction=1&LH_BIN=1&_sop=1 2&_osacat=0&_from=R40&_trkparms=72%253A1234%257C66%253A2%257C65%253A12%257C39%25 3A1&LH_PrefLoc=1&_sc=1&_trksid=p2045573.m570.l2632.R2&_nkw=apple+ilife+11&_sacat =18793
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?s=so ftware&ie=UTF8&qid=1376932206&sr=1-1&keywords=ilife+%2711

I had photoshop installed fine. We had to replace our hard drive, but had a full backup and everything else is working except for elements. This is the message I get -Some of the application components are missing from the Application directory, Please

I had photoshop installed fine. We had to replace our hard drive, but had a full backup and everything else is working except for elements. This is the message I get -Some of the application components are missing from the Application directory, Please reinstall the application. I have reinstalled, but am getting the same message.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/

I used migration assn't to load a Time Machine backup onto a new mac. The first TM backup after that took some time, perhaps not surprising. But the backups thereafter have all taken hours, with huge amounts of "indexing" time. Time to reload TM?

I used migration assn't to load a Time Machine backup onto a new mac. The first TM backup after that took some time, perhaps not surprising. But the backups thereafter have all taken hours, with huge amounts of "indexing" time. Time to reload TM?

Does every backup require lots of indexing? If so, the index may be damaged.
Try Repairing the backups, per #A5 in Time Machine - Troubleshooting.
If that doesn't help, see the pink box in #D2 of the same link.

I have the app "viPlay" on my iPad and iPhone. Is there any way that it could be available for the Apple TV? I'd like to access my personal videos from my hard drive using the Apple TV through the 'viPlay' app.

I have the app "viPlay" on my iPad and iPhone. Is there any way that it could be available for the Apple TV? I'd like to access my personal videos from my hard drive using the Apple TV through the 'viPlay' app.

Welcome to the Apple Community.
Nobody here will have any information about that since the community is only made up of users like you or I. Anything else is mere speculation and speculation is not permitted here under the Terms of Use for these communities.
Any responses you may receive may well be removed and would be wholly unreliable in any case.
If you believe that Apple's product may be enhanced in anyway you can leave feedback here.

I have lost my apps for my ipad when I did a sync. Not sure why, maybe because I had to replace a hard drive. How do I get my apps back, a lot of them.

My hard drive got corrupted and I had to install a new hard drive and when I opened iTunes it asked if I wanted to sync which it did but then I lost all my apps I had on my iPad. I dont know why. I tried restoring from a previous backup, but that didn't work. I know I can reinstall the apps but I dont even remember all the ones I did have. Can anyone help.
With kind regards
Fadeela

The apps that you had will be listed in your purchase history if you login to your account in iTunes on your computer - the list isn't very user friendly though as it's listed by date order and will include all app updates that you've downloaded (so an app will appear multiple times if you've downloaded it's updates). You can re-download apps, though it's a manual process as you need to find them yourself in the app store : http://support.apple.com/kb/HT2519 .
If the apps are in your iTunes library then the restore might work - a backup contains app data/settings, but not the app itself, so without the app available to it the restore can't install the app and therefore it's content.

HT4743 i had to replace my hard drive so just got computer back and had to download new i-tunes but can"t find any of my purchase movies or t.v shows how do i get "em back...?

i had to replace my hard drive so just got computer back and had to download new i-tunes soft ware but none of my purcased t.v. shows or movies will show up how do i get"em back.....?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

I purchased elements 9 for iMac as a paid download 10/23/2012, recently I had to replace my hard drive and lost the program. I had read that purchased downloads were available for three years but the link with my past order information is no longer click

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