I purchased ExportPDF but when I try to use it an error message says there is an error in SignIN
Why am unable to sign in after purchasing ExportPDF?
Hi AnnoyedFloyd,
I answered a similar post from you in another forum. It appears there was an error processing your order. If the error persists, please contact Adobe Customer Care. Here is the contact information: Contact Customer Care
Best,
Sara
Similar Messages
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I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!
Yup! Here:
http://support.apple.com/kb/HT1311 -
I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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I am making a movie on iMovie for a math project but when I try to share it on iDVD it says there is an error (-50)???
While we all have MacBooks in this forum not all of us use iMovie. There's a iMovie Support Community where everybody uses iMovie. You should also post this question there. https://discussions.apple.com/community/ilife/imovie
And the iDVD forum https://discussions.apple.com/community/ilife/idvd -
I have a Toshiba external HD that I used with my old 2008 MBPro with no issues. I just got a new MBAir, and when I try to use the same Toshiba HD it will not allow me to write to the drive. The drive mounts and I can open files from it, but when I look at the info under Sharing & Permissions it says "You can only read." I'm not able to Verify it in Disk Utility either, as when I open it there all the Verify buttons are greyed out.
I also noticed the drive format says Windows NTSF, which I don't understand since I was using it with a Mac before and have never used it with a PC. Do I have to reformat it to write to it from my MBAir? I have files on there that I don't want to lose, and the only PC I have available to me is at work.http://support.apple.com/kb/ht1274
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I connected my ipad and iphone to itunes this morning and downloaded updates...the iphone is fine..but my ipad is giving me the message...you have not signed up for a data plan..but, when it asks me to sign up..the message says Safari can't open the page because it isn't connected to the server...Mail isn't working either...help.
Try this:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.
I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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I purchased a song and itunes shows that I purchased it, but when I try to transfer to my ipod, I don't see the song or album it came from. Can anyone out there please help me?
Hello levon10
Just delete the song and then go through the process of downloading the purchase again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i am downloading music from itunes it shows on my purchased playlist but when i try to transfer it onto a specific playlist it won't transfer across what do i need to do
When you are viewing the tracks on the hard disc, did you then click on "Import CD"? This is needed to initiate the importing process that will add the tracks to your library.
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I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
I have songs in my purchased area but when I try to download they ask me for billing details again. Why
contact iTunes Support
http://www.apple.com/support/itunes/store/ -
Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?
I've been struggling with a similar issue myself and just figured it out. Some of my content had been purchased with an older Apple ID that I don't use any more. When I authorized my second computer, I only authorized it for my new Apple ID, not my old one. When I tried to copy my library to the new computer, many songs, apps, etc. reported the error "could not be copied because this computer is not authorized". It drove me crazy because I knew the computer was authorized and much of my library came over just fine.
Finally I selected some of the problem items, selected "Get Info" from the menus, and saw that they were all purchased by my old Apple ID. I then authorized my old Apple ID on my new computer, and all of my files are copying correctly now.
Would be great if the message said something like "...because this computer is not authorized for Apple ID [email protected]" -
Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works
When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures. -
My iPad2 is set up with my Apple ID and works fine with iTunes. But when I try to use the app store, my wife's apple ID appears in the password window, not mine. How can I get my apple ID to show up?
Sign her out and sign yourself in!
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