I purchased for my pc the monthly download for CC and Lightroom.The fee has been deducted from my bank account. CC downloaded (but only as a 30 day trial), but Lightroom didn't.

I purchased the monthly download offer for Photoshop and Lightroom The first installment has been taken from my bank account, but no Lightroom has been downloaded. I managed to get a 'free 30 day trial' for the photoshop!. How do I contact Adobe about this. Any help

Thanks for replying.
To your question, yes I did follow the process listed in Install and Update apps. I have a Creative Cloud ID.
I had previously trialled the Lightroom and thought that this was preventing Lightroom from downloading, so I uninstalled it, then tried again to download it. I thought this was working, but at the end of the download, the message said that the trial had expired and I needed to buy.
I also cannot understand why the CC has downloaded as a free 30 day trial instead of the year I signed up for..Hoping you can help. Cheers

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I purchased for my pc the monthly download for CC and Lightroom.The fee has been deducted from my bank account. CC downloaded (but only as a 30 day trial), but Lightroom didn't.

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