I purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me

i purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me without updating the payment method i cant update my apps in my iphone i want to remove the method and remove the order i dont want it

Click here and ask the iTunes Store staff for assistance.
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I have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must pu

i have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must purchase the application. i dont understand the problem and how to pix it, please i need help.

thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,

I'm new to iPad. I've installed some apps. The apps are "open" even when I go to something else or close that page. I just did some updates on other apps and see those apps are still "open". How do I close them? I'm sure it's draining my battery. Help!

I'm new to iPad. I've installed some apps. The apps are "open" even when I go to that page and go off it. How do I close them? I'm sure they are draining my battery. Can someone explain what I'm doing or not doing correctly? Thanks

1blindmouse wrote:
I'm new to iPad. I've installed some apps. The apps are "open" even when I go to that page and go off it. How do I close them? I'm sure they are draining my battery. Can someone explain what I'm doing or not doing correctly? Thanks
If you are referring to the fact that, in the App Store app, after you have installed or updated an App, that the Install button changes to now read "Open" then this does not mean that the App is Open and running. It means, rather, that, if you touch the button now marked "Open", the App will be started and "Open". It's just a quick way to get to the App you have just installed or updated.

Problems with NYT Crosswords after paying for a year' subscription. Can anyone open this app out there?

Cannot open the NYT crossword App after paying for a full year's subscription. VERY frustrating!!!! Anyone else having this prob?

Working for me. Try a Reset: hold down the home and sleep buttons, wait for the Apple logo, let go of the buttons.

TS1702 My credit card will not let me get in to update my apps however the app I got was not the app I wanted but my credit card didn't have enough to pay for app I didn't want so I would like to get rid of app so I can update my other apps.. Please someb

Help with credit card issue w/app

You need to have a CC with funds on it for anything to work on the iTunes store.
for additional assistance contact the iTunes store support.https://expresslane.apple.com/GetproductgroupList.action

I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund

I purchased gems from the game legends at war and the game has problems and I've lost the things I've paid good money for how do I get a refund gree offer no support it takes days to get a reply then they offer no help, if Ive paid for something I expect to get it and being a paying customer I expect support when there is problems

Simon ~ Welcome to the Support Communities. See the iTunes Store option here:
http://www.apple.com/support/itunes/contact/

I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

If you have a credit card on your account then it will need to be valid and accepted by the store, if not then you won't be able to download anything until you have valie payment details.
If it's a credit card (i don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

HT3702 I have never ordered anything. Everything in this list. Press to edit. To purchase anything from this game. Answer "No" for the transfer of the game. It has cost me a lot of money. I did not like it and would not pay this amount. For games that

I have never ordered anything. Everything in this list.
Press to edit. To purchase anything from this game.
Answer "No" for the transfer of the game.
It has cost me a lot of money.
I did not like it and would not pay this amount. For games that are too expensive.
Billed To:
[email protected]
preethep notate
Bangkok
Bangkok 10400
THA
Order Number: MHBG76LW0Z
Receipt Date: 22/05/12
Order Total: $49.99
Billed To: American Express .... 7009
Item
Developer
Type
Unit Price
Real Football 2012, Suitcase full of coins
Report a Problem
Gameloft
In App Purchase
$49.99
Order Total:
$49.99

This is a user to user forum. Apple is not here. Apple does not read here. Apple does not post comments or answers here.
Use the Report a Problem link on the receipt to contact customer service.
Also, change the password for your Apple ID connected to this account and perhaps remove the bank card information until you have this resolved.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

Which is the best app to create cartoon images on that i can move around to other apps and animate to create cartoons

which is the best app to create cartoon images on that I can move around to other apps and animate. I want to create the image only, no background or anything

Hi Susan,
Kindly check out Flash pro CC
For more details: Explore Adobe desktop apps | Adobe Creative Cloud
Thanks,
Atul Saini

Why is my Apple ID still disabled when supposedly was fixed by apple httsupport this am over 12 hours agora dithery said it would be disabled no longer then 8 hours and I still am unable to buy anything in the I tunes store or pay for any apps or games

Why is my Apple ID still disabled when supposedly it was fixed by Apple ID support over the phone this am over 12 hours ago and they said it ( my Apple ID and password) would be disabled no longer then 8 hours and I still am unable to buy anything in the I tunes store or pay for any apps or games.

We are fellow users here on these forums. Have you tried logging out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logged in and seeing if it then works ?

HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to the old phone?

I want to give my old iPhone 4 to my grandson to use like an iPod Touch. Wifi only. How do I deactivate my info..so he can buy his own apps. and not have the cloud pushing all of my data to my old phone?
Just turning off Cloud will not prevent him from turning it back on.
Rignt now, if he uses the App store, iTunes thinks it's talking to me.

First, turn off iMessage, FaceTime & delete the iCloud account, while your sim is still in the phone. Then: Settings>General>Reset>Erase All Content & Settings. Give it to your grandson & he gat then set it up as he wants.
Important your turn iMessage & FaceTime off to disassociate the phone from your Apple ID. Apple "claims" to have fixed this with iOS 6.0, but until I can absolutely confirm such, I still recommend you turn all of that stuff off first.

I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?

I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?
Also where exactly on the laptop is teh data stored.
Thank you!!

go to 'Edit' in the menu bar. Then choose 'Preferences'.
you'll see a pop-up and there's a tab called 'Devices' there. If you click that, you will be able to check a box that says 'prevent automatic syncing for iPods, iPads and iPhones' or something like that.
Hope this helps
NB: if you don't even see the menu bar that has options like 'File, Edit, View, etc', first click the black/white square button on the top left of your screen, and then click 'show menu bar'. It should pop right up.
Good luck

HT5622 I can not purchase gems from clash of clans game ! pls help!

Dear Apple Support,
I play game center Clash of clans , but i can not purchase gems from game.
But i ready check my account have enough to buy.
Pls help and advice.
Thanks,
Chantara
[email protected]

We are all iphone users just like you.
Contact itunes support

Can I transfer my apps and games from my iPad2 to a new iPad air?

Can I transfer my apps and games from my iPad2 to a new iPad Air?

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Moving Content to a New iPad
http://tinyurl.com/qzk2a26
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http://lifehacker.com/5891964/can-i-transfer-app-data-and-game-saves-from-my-iph one-to-a-new-ipad
How to transfer data from your old iPad to your new iPad
http://www.imore.com/how-transfer-data-your-old-ipad-your-new-ipad-air-or-retina -ipad-mini
Transferring your prepaid cellular data account depends on your carrier. AT&T lets you move it yourself when you go to Cellular Data in Settings and log into your account with your previous AT&T user name and password. For iPads with Sprint service, you can set up an account on the new iPad and contact Sprint Customer Care (888-211-4727 and go through the menus) to deactivate the old plan and get credit for unused service. For Verizon, call the company’s customer service number for mobile broadband support (800-786-8419) and ask to have your account transferred.
 Cheers, Tom

I purchased gems from a game and didnt get them because my method was declined i want to remove the order so i dont pay for it and so i can update my other apps and i want to remove the method i will be thankfull if someone help me

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