I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

Is there an "APPLE STORE" in India or you just went in a reseller store?
There is a replacement program for sleep/wake button for free. Just look for an Apple Store and make a reservation at Genius Bar.
I have an iPhone 5, bought in Dubai U.A.E.
It is a US model (model A1428) which is different of the model use here in Italy/Europe
My serial number is qualified for battery replacement program.
I thought the Apple Store wouldn't repair my phone because I bought it from another country , a different model and it is already out of warranty.
The Apple store's staff just checked if my iPhone's serial number is eligible for the program and he replaced the battery for free today.

Similar Messages

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Sorry to say it, but I think you can see from Bob's response that there's no way to solve this rapidly.
Did you take an image of your Mountain Lion install before upgrading to Yosemite? Roll back to that. If you're not in the habit of taking a snapshot of your system before performing operating system upgrades - get in that habit. If you are dependent on anything at all on hour computer, having a reliable backup method in place is essential. If you don't have a Time Capsule, or some other way to run Time Machine onto a disk that's not in your computer, go set that up yesterday.
If you can't just remove Yosemite and roll back to Mountain Lion for whatever reason, you can partition your drive so that you can install both Yosemite and Mountain Lion on the same drive, and then boot into Mountain Lion when you need to work in CS5. Or you can take your Mountain Lion disc (I assume you have one, no?) and then use it to create a virtual machine in something like VirtualBox to run Mountain Lion from inside Yosemite.

I have old MacBook running OS 10.6.8 I was told in Apple Genius Bar that I need a code from apple support to upgrade to 10.7.   Apple support will not help because I am have their support plan. Can some one help?

I have old MacBook running OS 10.6.8 I was told in Apple Genius Bar that I need a code from apple support to upgrade to 10.7.   Apple support will not help because I am have their support plan. Can some one help?

hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ?   =   under the HD icon on desktop is written :
" 499.76gb , 311.5 gb free "
I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
I have found CCC [carbon copy cloner] googling - looks good.
When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
Julie

I just purchased a complete series on itunes... Im trying to watch the episodes but its only showing 20 seconds.. can some one help me know what Im doing wrong?

I just purchased a complete series on itunes... Im trying to watch the episodes but its only showing 20 seconds.. can some one help me know what Im doing wrong?

Hi bibisandoval,
Thanks for visiting Apple Support Communities.
If the movie has completely downloaded, I recommend deleting the movie and downloading it again from your list of purchased movies. See this article for the steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the movie, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Regards,
Jeremy

I am getting ready to order a iPad 3 wifi 4g from USA. I need to take it to India. Will the iPAD 3 work ? And when i pre order do i go with the AT

I am getting ready to order a iPad 3 wifi 4g from USA. I need to take it to India. Will the iPAD 3 work ? And when i pre order do i go with the AT&T since it has the gsm ?
Please let me know.
thanks
Kunal

I would since it is more global than Verizon. AT&T works in more than 200 countries worldwide. Also talk to AT&T about an International Data Plan for it so your wireless statement will not be as high without it.

HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3,can some one help?

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3, Each one asking other to update first, can some one help me in this regard ?

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Report Scripts - Please Can Some One Help Me

Hello Gurus,
Is it possible to display 2 members of the same dimension in adjacent columns using Report Scripts? if not what is the best available option?
Consider this Sample Outline
+Product
+-Cofee
+---Cafined
+-------1100
+-------1200
+---Decafined
+-------1300
+-------1400
+-Soda
+---Coke
+-------1500
The format of the desired report is
======= Jan Feb Mar
1100 Cofee 8 8 8
1200 Cofee 8 8 8
1300 Cofee 7 7 7
1400 Cofee 7 7 7
1500 Soda 6 6 6
================
Please Can some one help me in this regard!
Thanks In Advance

If I remember correctly when I wanted to do something similar I imported the report with the level 0 members into SQL Server and then joined on a mapping table (was a parent/child table in our case) to get the other column. In our situation we already had the mapping table readily available because this is where the dimension was built from!

HT201210 In the attempt of updating the latest itune software, i am faced with the problem of not being able to be connected to itunes with my ipod touch that is blocked living the USB cable and the itune icons on my touch sceen. Can some one help me out

In the attempt of updating my ipod touch, i am faced with the problem of not being able to be connected to the itunes in my computer (windows xp ) because my ipod touch got blocked up, leaving the icon of USB cable and itunes on my touch screen. I am asked to restore my ipod first, but i have tried using all the examples stated and still can't help. Please please, can some one help me out ? Ones in the process of trying, i see an error code: 1656 and most of the time nothing. Thanks

See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem.

I have to make a catalouge for my services as a financial planner.. earlier i used to do in MS publisher.. now i have a mac book.. can some one help me with some software info with which i can design a catalogue??

I have to make a catalouge for my services as a financial planner.. earlier i used to do in MS publisher.. now i have a mac book.. can some one help me with some software info with which i can design a catalogue??

Depending on what your needs are, you may use Pages included in iWork or purchase it separately (usually there is an evaluation copy with any new mac, I guess) or try other publishing apps. I once used MS Publisher, I remember it was something like a more sophisticated word processor, right?
You may try the cheaper DTP iCalamus or Word for mac.

I was facing problem while connecting to oracle database.Can some one help me soon!!!!!

Hi all,
I was facing problem from last week.Suddenly i was getting ora-12505 error while connecting to the database through toad.I tried to change tnsnames.ora & listener.ora in multiple ways,but no luck...Inspite i was getting different errors like ora - 01034: ORACLE not available / ora - 27101: shared memory realm does not exist...When i try to connect using sys / sys as sysdba,connection is establishing and when issue the command startup it was throwing the error ORA-01821: date format not recognized......Fed up solving these issues....Can some one help me out...It's very very urgent..
Thanks in advance,
pavankumar.

Well, the obviously solution is to use separate Apple ID's for iCloud.

I have i phone 5 but wake up button not work efficiently. i live in turkey but i bought in UAE. i want to learn guarantee condition.

i have i phone 5 but wake up button not work efficiently. i live in turkey but i bought in UAE. i want to learn guarantee condition.

The warranty would only be valid in the UAE. You'd need to take it back there.

I cannot select the shuffle feature in Iphoto slideshow. Can some one help?

I cannot select the shuffle feature in Iphoto slideshow. Can some one help?

I would like to use an external monitor (plasma tv) with my MacBook Pro also, which has a resolution 1365x768 - a resolution which is not available under the Display Preferences. I can use the plasma at a 4:3 radio resolution, but I don't see ANY 16:9 radio resolutions available.
Have you found a solution to this yet?
MacBookPro Mac OS X (10.4.6)

I lot my mac os how do i download the original one.i don;t have the os cd.can some one help me

i lot my mac os.can some one help me get original mac os for my mac book.

If you don't have your install disks you can get the 10.4 gray disks by calling AppleCare. 1-800-APL-CARE (1-800-275-2273) They can send them to you for about $16 per disk plus S & H. Just give them your serial number and they'll know which ones you need.
Or if you don't have any files you want to recover from your hard drive you can get Snow Leopard for $29 if you have at least 1gb of RAM and a working DVD drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY You would then erase and reformat your hard drive and install Snow Leopard. You won't need the box set unless you want the latest iLife and iWork. If you only want iPhoto or other single apps you can get them from the App Store in 10.6.6. iPhoto, iMovie and Garage Band for $15 each and Pages, Keynote and Numbers for $20 each.

I want to format my mac, can some one help me?

I want to format my mac, can some one help me?

This is done with Disk Utility when your Mac is booted from the OS X install disc.
http://www.macusersguide.com/2009/05/reformatting-hard-drive/

I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

Similar Messages

Maybe you are looking for