I purchased ios 3.1.1 about 2 years ago when I got the ipod. I swapped out my old i touch at the genius bar at the apple store, so now i'm stuck with 1.1.5. How can I redeem the update i bought on this new swapped out?
I PURCHASED IOS 3.1.1 ABOUT 2 OR 3 YEARS AGO WHEN I GOT THE IPOD, I SWAPPED MY OLD I TOUCH AT THE GENIUS BAR AT THE APPLE STORE, SO NOW IM STUCK WITH 1..1.5. HOW CAN I REDEEM THE UPDATE I BOUGHT ON THIS NEW SWAPPED OUT?
Contact iTunes
Apple - Support - iTunes Store - Contact Us
If you have the same computer on which you originally did theupdate, have you trued restoring the iPod? The 3.1.1 update should stillbe on yur computer. It is located here on a PC
ipsw location
Similar Messages
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I purchased my photoshop cs6 extended about 2 years ago when I was enrolled in college. I graduated and I'm about to enroll to get my BA. My question is, if I want to change the computer where my photoshop is located or if I want to use it on my laptop and my desktop, do i have to wait until I enroll again or do I have to purchase the product again in order to put it on another computer?
Well that does change the story. If you purchased a PC version of CS6, the license is PC only. It can only be installed on a second PC for your own use.
If you buy a Mac, you would either buy another $350 copy of Photoshop Mac, or agree to a swap, that is exchange the PC license for a Mac license, giving up all rights to the PC license.
If you have the disposable income for it, get a $350 Photoshop Extended Mac license as well.
Gene -
How do I find what itunes account and apple id I used years ago when I got my ipod?
How do I merge my old ipod with my current itunes library. I'm not sure of my previous itunes or apple id..
iPods (except for the iOS-based iPod touch) are not directly associated with an Apple ID. The only way your Apple ID may comes into play is if you have songs on the iPod that were purchased from iTunes Store (using your Apple ID), and you want to transfer those purchased songs (not other songs) from the iPod into your current iTunes library.
If your goal is to transfer all song files from the iPod to your computer, you cannot do that (by design) using iTunes (except for songs that you purchased from the iTunes Store). However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "iPod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your current iTunes library. If you have songs purchased from the iTunes Store, and they are older purchases from the early days of the iTunes Store (when songs were copy protected), you may need to authorize your computer for the Apple ID used to make the purchases. Otherwise, those songs will not play or sync. Please post back if this is the case... -
My account name (for as far as I can remember) was Duckwhisperer.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report -
I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
I purchased a Maxtor External Hard Drive several years ago and cannot locate the Fire Cable that came with it. I want to transfer the files in the Maxtor to a new PC I recently purchased. How would I go about doing that?
Just buy a new cable
-
I am trying to setup wireless using my old dome Airport Extreme Base station. I had previously used it about 5 years ago when I had dial up but have now switched to DSL with Windstream. I can not get connected as the ABS keeps trying to dial up(the old phone number). When I tried to change my network settings an annoying popup window says "your network settings have been changed by another application'. I have no idea what the message is all about and when I close this window it immediately pops up again and prevents me -as far as I can tell -from changing my Airport settings? I need advice on how to get this wireless setup done. Maybe a reset? or something else? I have the DSL phone line plugged into WIndsteam Seimens Speedstream 4200 modem and then the ethernet (yellow) wire from the WIndsteam Seimens Speedstream 4200 modem to the port on the dome that is a circle of dots.
1)Can you explain how using the AEBS as a bridge will work with the Seimens Speedstream4200?
As a bridge, the AEBS will basically become a wireless access point. This will allow the AEBS to provide a wireless network, but still allow the Speedstream to provide NAT & DHCP services for the wireless clients connected to the AEBS. If the AEBS was left as a router, you would have a double-NAT condition which isn't necessary bad in itself, but would create a second subnet. That would make it more difficult for clients connected to the AEBS to access clients connected to the Speedstream.
2) Is there a link that will guide me through the steps to set the AEBS as a bridge?
You can easily reconfigure the AEBS as a bridge using the AirPort Utility.
ref: AirPort Utility > Select the AEBS > Manual Setup > Internet > Internet Connection > Connection Sharing = Off (Bridge Mode)
3)Can I just connect the DSL phone line to the AEBS and eliminate the Speedstream4200?
Unfortunately no. The AEBS does not have a built-in DSL modem. You will still need the Speedstream to provide this function. -
I don't understand why Austin Police are not doing to detain theft when I showed an location with valid address according Find my iPhone on icloud.com. They said that it might be wrong location but few blocks were correct location. I stopped at Apple Retail Store to get another unlocked iphone. I explained an employee whether they would add both IMEI and serial number into blacklist to make useless for anyone. They said they have nothing to doing.
I'm shocked today that IMEI number is still not added into blacklist. Serialnumber of my stolen iphone is already on another Apple ID, after restoring it.
They let me down because unlocked iphone is EXPENSIVE, it costs $800 in Canada.
How can I deal with Apple Inc to add both serial number and IMEI into blacklist UNTIL i get my stolen iphone backWhat blacklist? There is no universal blacklist in the US. They're working on it, but it does not exist as of this writing.
Apple can't do anything about it. They are not a law enforcement agency. -
I bought a new ipod touch for my wife, I put my Apple Id in to activate it, b/c we were not home, now that we are home I would like to set up a account (apple) of her own, so that it won't be interfering with my account. thanks for your help.
Why not just erase the iPod and start over, using her Apple ID. Settings > General > Reset > Erase All Content and Settings, then you can start over with the initial setup of the device.
Alternatively, your Apple ID may have been entered in:
Settings > iCloud
Settings > Messages > Send & Receive
Settings > FaceTime
Settings > iTunes & App Stores
Sign out of your ID in these menus and sign in with your wife's Apple ID. -
I've paid for Adobe Creative cloud photographers package under a monthly subscription but i'm currently only getting access to the free trial as I can't seem to license the software, when I go to license it as instructed by Adobe I'm still asked for a serial number? When I check my Adobe account it shows no sign of any pain subscription yet they seem to be taking money from my account? I can't seen to find a means of taking it up with Adobe directly as I either want a refund of full access to the software i'm paying for.
If you are being prompted to enter your serial number when opening your actively subscribed Creative Cloud application then there maybe missing account information. Please see Creative Cloud products prompt for serial number on launch | CCM - http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for additional information.
In addition if you are facing difficulties reaching the activation server please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Also if you are managing a network please see the Adobe Creative Cloud Service Access Documentation for IT section ofhttp://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
Finally for additional information on managing your Creative Cloud account please see Manage your membership | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards
Rajshree -
I just wanted to buy some Owl City! Can I please get some answers? I feel robbed...
Then Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I need to know how to like, verify I guess that it is my debit card, I just got a new email and Apple ID
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
I travel fulltime and use a mobile hotspot for my internet access. I use my apple TV mainly to be able to stream movies to my TV. Since the 6.0 update I can no longer controll when I update the Apple TV. This is more than an inconvenience since the auto update has caused data usage overrun and higher phone bills. At $10/gbite this not a cost efective for a minor update. Is there a way to turn off the auto update feature of the Aple TV?
Welcome to the Apple community.
Settings > General > Software Update > Automatic Update > Off -
Interval Since Last Panic Report: 284154 sec
Panics Since Last Report: 5
Anonymous UUID: 302F0081-E415-F79E-9DEE-5545BE77439F
Wed Jun 11 02:19:09 2014
panic(cpu 1 caller 0xffffff7f8abfbb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a9b0c000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff80861eb560 : 0xffffff800a41d626
0xffffff80861eb5d0 : 0xffffff7f8abfbb25
0xffffff80861eb660 : 0xffffff7f8acf54b3
0xffffff80861eb6c0 : 0xffffff7f8acf5527
0xffffff80861eb730 : 0xffffff7f8b00a853
0xffffff80861eb870 : 0xffffff7f8ad1b659
0xffffff80861eb8a0 : 0xffffff7f8ac058da
0xffffff80861eb950 : 0xffffff7f8ac00fac
0xffffff80861ebb40 : 0xffffff7f8ac021d8
0xffffff80861ebc10 : 0xffffff7f8bc9a419
0xffffff80861ebd50 : 0xffffff7f8bc99efe
0xffffff80861ebd60 : 0xffffff7f8bc71cfb
0xffffff80861ebd70 : 0xffffff7f8bc48580
0xffffff80861ebdb0 : 0xffffff7f8bc46dc2
0xffffff80861ebde0 : 0xffffff7f8bc4aeef
0xffffff80861ebe00 : 0xffffff7f8b5c52a4
0xffffff80861ebe20 : 0xffffff7f8b5c5237
0xffffff80861ebe50 : 0xffffff7f8bc628ac
0xffffff80861ebe80 : 0xffffff7f8bc47506
0xffffff80861ebed0 : 0xffffff7f8bc454c7
0xffffff80861ebef0 : 0xffffff800a8472a8
0xffffff80861ebf30 : 0xffffff800a845daa
0xffffff80861ebf80 : 0xffffff800a845ed9
0xffffff80861ebfb0 : 0xffffff800a4b26b7
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8ab94 000->0xffffff7f8ae96fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ab02000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8ab80000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8ab3d000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 aea4000->0xffffff7f8b1c6fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8ab 94000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ab02000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8bc41000 ->0xffffff7f8bd03fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8ab 94000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8ab80000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ab02000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8ab3d000
com.apple.iokit.IOSurface(86.0.3)[578CEAAD-1465-3B29-B34F-09586288ED88]@0xfffff f7f8b5c1000->0xffffff7f8b5d2fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000a200000
Kernel text base: 0xffffff800a400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 804541801029
last loaded kext at 57230321736: com.logmein.hamachi 1.0 (addr 0xffffff7f8c7c0000, size 32768)
last unloaded kext at 406865255612: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8b47a000, size 65536)
loaded kexts:
com.logmein.hamachi 1.0
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.69
com.apple.driver.IOBluetoothSCOAudioDriver 4.0.9f33
com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.9f33
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3The problem is likely due to the discreet GPU failing. Download gfxCardStatus 2.3 and use it to disable the GPU. This is a temporary workaround until you get your motherboard replaced.
-
I have changed my apple id and did so before reading the instructions, so i didnt turn off the services most importantly where is my i-phone now i cant change my id on my phone.
Hey Jendstewart,
That is correct, you will want to sign out of your Apple ID everywhere first before changing it. To get passed this, you will need to change it back to your original one, it will not ask to verify, then sign out. Once you got that taken care of, you can change it back to the new Apple ID that you want to use.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-is/HT203828
Take care,
-Norm G.
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