I purchased iTunes $15 card at Dollar Store. I recall entering the code somewhere but was not able to access iTunes . What can I do to get the card added to my Apple store account .

I have misplaced the card or accidentally threw it away! I recall entering the code on back somewhere in my apple store app. Is there a way to find out if I did it right? If I did not do it correctly can u help me? Pleeeease!!

Launch the App store or iTunes store...scroll all the way to the bottom...your Apple ID & any credit balance will be displayed. If not there, & you no longer have the card, don't waste your time contacting iTunes support, as there is nothing they can do for you.
You can also login to iTunes on your computer, & any credit balance will be displayed next to your Apple ID.

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I have an account in Apple Astor was not able to access it, please help me in this matter

I have an account in Apple Astor was not able to access it, please help me in this matter
<E-mail Edited by Host>

What to do if your iPhone will not turn on

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core, can't remember the os without seeing it.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Let us know how far you get, or results.

I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre

I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre but they refused to repair it after confirming the problem with the device as it was out of warranty and asked me to get it replaced for INR 22500. I got it repaired outside but after that also if I switch it off in the same situation it again happens and I have to take it for repair it has happened 3 times after that. Is it a inherent problem in iPhone that it uses battery even when switched off and if in that case battery drain out then refuse to get charged because this is the scenario i have experienced every time?

Apple told you it was unrepairable.... You had it serviced by an unauthorized party. It's now no longer eligible for out of warranty replacement by Apple.
There's really nothing else we can say about it. Find a competent 3rd party repair shop or buy a new one.

I turned my Ipad off and when I tried to turn it back on, only the apple displays and it will not go past that. What can I do to get it to come back on? It won't acknowledge it when I plug it in either.

I turned my Ipad off and when I tried to turn it back on, only the apple displays and it will not go past that. What can I do to get it to come back on? It won't acknowledge it when I plug it in either.

I'm glad it solved your problem

HT201359 I purchased currency on cityville but did not receive the item on the game. So I repurchased up to six time and never received the item purchased but I see the I was charged for this in iTunes, what can I do to get the purchases refunded. Not a h

Over charged for nothing what can I do?

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

HT5622 had not used my itunes in awhile and the other day I was not able to access my itunes account, had to reinstall itunes and now I can not find any of my apps that I had in my library.

Have not accessed my itunes account in some time, the day I found that I could not get itunes to run or even open up, I then tryed to reinstall itunes to my computer, I then was able to access my account and some of my library, but not any of my APPS??? How does one recover APPS lost in a reinstall.

Are the files still physically on your HD?
[User]/Music/iTunes/Media/Music is the default location. Unless you suddenly have a bunch of new "free space" on your hard drive, they're still where they were, you just need to create a new library file.

I bought Iproxify throught app store and it does not work. I contacted the creator but I have not had any answer. What can I do to get my money back? and please take him down.

I bought IPROXIFY throught APP STORE and it does not work. I contacted the creator and he has not answered.
How can I get my money back? and please take him down of your page as we (users) think that we are buying products that worked backed up by MAC.
Looking forward for an answer in order to keep buying in APP Store

This article may clear up some confusion you may have regarding third party developers and Apple.
The Mac App Store Discussion, what is it for?

I have an unauthorized charge in itunes, What can I do to get reimbursed?

I was recently charged for an item that appears to be in Mandarin which I did not purchase. i tried following all the steps provided to report a problem but when I click on the link it sends me directly to the store. can someone help me with this? I would like to get reimbursed.

Claudia...
Try here > Apple - Support - Contact Support
If you haven't already changed your AppleID password, do that ASAP > My Apple ID

My windows vista will not download iTunes, what can I try to get this to work?

Can someone help with downloading the new version of iTunes?

There is no error message it just says 12 hours to download and then goes up to several days. Then I cancelled the download.

I purchased PS Elements 11 by downloading it to my computer and I never got a CD. I had to reformat the hard drive on my macbook pro 17", so I backed everything up or so I thought. After formatting I tried to reinstall my PS Elements 11 but was not able

Photoshop Elements

Well as I suspected I love OWC company I pulled out the mac hard drive , they offered me a Macdrive free trial program to check your drive on PC Windows and yesSSSSSSSSSSSSSSSSSSSSSSSS it all there nothing lost
woohooooo , thank you but nothing is dead, when you have faith , this was a prayer answered big time I wanted a pro so much and I get to use my 500 plust 250 plus 120 GB drives all of them
ladies and gentlemen and I get to keep the 2 GB in from my macbook 13 inch and sell all the parts
yipeee
thanks for the support, now the case is Solved. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?

I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?

"Gift Card" is sometimes called a tacky gift, but if it allows the other person to get whatever they want it works.
Besides, anything purchased through App Store is usually "All Sales Final", so I think iTunes card is a good idea.

HT5624 I set up an Apple ID on computer but im not allowed to access account on iPhone. It keeps telling me that my Apple ID has not been used in the iTunes Store. What is the cause of this issue?

I setup an Apple ID account on computer but im not allowed to access account on iPhone. It keeps telling me this Apple ID has not been used in the iTunes Store. I was wondering what could be causing this issue? If anyone else has experienced this issue, how did you resolve it?

Hi TerrencefromNC,
Did you sign into iTunes on your computer with the Apple ID and authorize the computer?
Cheers,
GB

HT5621 How do I remove my credit card information from my Apple ID account?

How do I remove my credit card information from my Apple ID account?

Hello Spennetrator94,
After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning payment information. Removing the payment information from your Apple ID will remove the data from the various stores.
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

I purchased iTunes $15 card at Dollar Store. I recall entering the code somewhere but was not able to access iTunes . What can I do to get the card added to my Apple store account .

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