I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!
I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!
- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
We could not complete your itunes store request. an unknown error occurred (-1202) what to do??
yup! i m new to itunes! and now as i installed it, the itunes store opened, wheni went to create a id, then i a page appeared, then when i clicked "continue" to create a apple id it showed "we could not complete your itunes store request. an unknown error occurred (-1202)"
heloo????
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How can I resolve the issue "we could not complete your App Store request" and error 1003
I am trying to resolve the problem of opening the App store to download lion. One attempt in another place showed me error HVURLhandlerDomainError1003
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.
I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4 Mac OS X (10.4.6) -
When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request. An unknown error occurred (4001). How do I resolve this issue?
I purchased iTunes Match several days ago and I am getting the following error when I try to allow iTunes Match to run. Please advise how to fix this:
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Hi, every time I try to open safari it doesnt allow me to do anything it says "safari quit unexpectedly" and this appears...
Process: Safari [1547]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1547]
User ID: 501
Date/Time: 2015-01-06 23:49:18.480 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 712E24BC-E472-49F2-4F6F-DFE9999EFE0D
Time Awake Since Boot: 2700 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000108c06000-0000000108c07000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff90541978 lookUpImpOrForward + 141
1 libobjc.A.dylib 0x00007fff9052d1ac objc_msgSend + 236
2 com.apple.WebKit 0x000000010a229ca5 WebKit::WebPageProxy::WebPageProxy(WebKit::PageClient&, WebKit::WebProcessProxy&, unsigned long long, WebKit::WebPageConfiguration const&) + 1171
3 com.apple.WebKit 0x000000010a2297fb WebKit::WebPageProxy::create(WebKit::PageClient&, WebKit::WebProcessProxy&, unsigned long long, WebKit::WebPageConfiguration const&) + 69
4 com.apple.WebKit 0x000000010a263139 WebKit::WebProcessProxy::createWebPage(WebKit::PageClient&, WebKit::WebPageConfiguration const&) + 61
5 com.apple.WebKit 0x000000010a1d9032 WebKit::WebContext::createWebPage(WebKit::PageClient&, WebKit::WebPageConfiguration) + 238
6 com.apple.WebKit 0x000000010a2a3f56 -[WKView initWithFrame:context:configuration:webView:] + 547
7 com.apple.WebKit 0x000000010a078ec0 -[WKView(Private) initWithFrame:contextRef:pageGroupRef:relatedToPage:] + 209
8 com.apple.Safari.framework 0x0000000108f4b035 -[SearchableWKView initWithFrame:context:pageGroup:relatedToPage:privateBrowsingSession:] + 211
9 com.apple.Safari.framework 0x0000000108f4af01 -[SearchableWKView initWithFrame:context:pageGroup:relatedToPage:usePrivateBrowsing:] + 173
10 com.apple.Safari.framework 0x0000000108d3ecc4 -[BrowserWKView initWithDocument:frame:context:pageGroup:usePrivateBrowsing:] + 128
11 com.apple.Safari.framework 0x0000000108cd04e1 -[BrowserDocument initWithContentsOfRequest:usePrivateBrowsing:] + 257
12 com.apple.Safari.framework 0x0000000108cd06a0 -[BrowserDocument init] + 314
13 com.apple.AppKit 0x00007fff9224775f -[NSDocument initWithType:error:] + 29
14 com.apple.AppKit 0x00007fff9224705d -[NSDocumentController makeUntitledDocumentOfType:error:] + 445
15 com.apple.AppKit 0x00007fff9224669e -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 307
16 com.apple.AppKit 0x00007fff9224652c -[NSDocumentController newDocument:] + 36
17 com.apple.Safari.framework 0x0000000108d0f7c0 +[BrowserWindowControllerMac reopen] + 256
18 com.apple.Safari.framework 0x0000000108c1e67f -[AppController applicationOpenUntitledFile:] + 22
19 com.apple.AppKit 0x00007fff9217ca5a -[NSApplication _doOpenUntitled] + 424
20 com.apple.AppKit 0x00007fff920b5b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
21 com.apple.AppKit 0x00007fff923bf389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
22 com.apple.AppKit 0x00007fff923bed81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
23 com.apple.AppKit 0x00007fff91f5dee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
24 com.apple.AppKit 0x00007fff91f5dc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
25 com.apple.AppKit 0x00007fff91f5d6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
26 com.apple.Foundation 0x00007fff8ecfe458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
27 com.apple.Foundation 0x00007fff8ecfe2c9 _NSAppleEventManagerGenericHandler + 102
28 com.apple.AE 0x00007fff87ca799c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
29 com.apple.AE 0x00007fff87ca7719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
30 com.apple.AE 0x00007fff87ca7623 aeProcessAppleEvent + 295
31 com.apple.HIToolbox 0x00007fff8d91537e AEProcessAppleEvent + 56
32 com.apple.AppKit 0x00007fff91f59d76 _DPSNextEvent + 2665
33 com.apple.AppKit 0x00007fff91f58e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
34 com.apple.Safari.framework 0x0000000108c87ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
35 com.apple.AppKit 0x00007fff91f4ce23 -[NSApplication run] + 594
36 com.apple.AppKit 0x00007fff91f382d4 NSApplicationMain + 1832
37 libdyld.dylib 0x00007fff8dc555c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d43f22e kevent64 + 10
1 libdispatch.dylib 0x00007fff93870a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8d43e132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010a83e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010a83b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001099f7a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8c8242fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8c824279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8c8224b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8d43952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d43869f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff88192d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff88192c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8c8242fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8c824279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8c8224b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d43952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d43869f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9087eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9087dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff9087d838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8f5e0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8ed44b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8c8242fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8c824279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8c8224b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff8c822695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff88122b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8811b620 fprintf + 186
3 ??? 0x000000010f9595dc 0 + 4556428764
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff74c731d8 rcx: 0x00007fff74c731f0 rdx: 0x00000000000000a0
rdi: 0x00007fff74c731f0 rsi: 0x00007fff8c822b14 rbp: 0x000000010f955e30 rsp: 0x000000010f955db0
r8: 0x000000010f95d000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff74c726b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8c822695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x108c06000 - 0x108c06fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x108c11000 - 0x10954aff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1099ed000 - 0x109f00ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10a06b000 - 0x10a31ffff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10a5f6000 - 0x10a5f6fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10a5ff000 - 0x10a73bffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10a837000 - 0x10b7dcff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1109f6000 - 0x110a1effb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x110a64000 - 0x110a64ff5 +cl_kernels (???) <334849CB-EE88-4231-9CCC-43524BC5B346> cl_kernels
0x110a6e000 - 0x110a6efef +cl_kernels (???) <C852D288-3B56-443A-84DC-338640E94413> cl_kernels
0x1116d3000 - 0x1117b9fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6c1a7000 - 0x7fff6c1dd837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff84449000 - 0x7fff8447cff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff84d11000 - 0x7fff84d16ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff84d43000 - 0x7fff8511afe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff85149000 - 0x7fff85189ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8518a000 - 0x7fff851d9ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff851da000 - 0x7fff851dcff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff8524b000 - 0x7fff852c8fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff852c9000 - 0x7fff856f9fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff856fa000 - 0x7fff85700ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff85a56000 - 0x7fff85a64fff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff85a65000 - 0x7fff85a8dfff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff85a8e000 - 0x7fff85a8efff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff85abf000 - 0x7fff85ac3fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff85ac4000 - 0x7fff85ac6fff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff85b14000 - 0x7fff85b4ffff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff85b50000 - 0x7fff85b5cff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff85b5d000 - 0x7fff85beefff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff85bef000 - 0x7fff85c09ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff85c12000 - 0x7fff85d42fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff85d43000 - 0x7fff85d45ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff85d46000 - 0x7fff85dcffff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff85dd0000 - 0x7fff85e01fff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff85e02000 - 0x7fff85e0bfff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff85e0c000 - 0x7fff85f00ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff85f26000 - 0x7fff85f56ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff85f57000 - 0x7fff85f5afff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff85f68000 - 0x7fff85f73fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff878a3000 - 0x7fff878f7fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff8795e000 - 0x7fff879f3ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x7fff90712000 - 0x7fff9073dfff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff90766000 - 0x7fff90791fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff90792000 - 0x7fff90800ffb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90801000 - 0x7fff9080bff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff9080c000 - 0x7fff90ba2fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90ba3000 - 0x7fff90bc8ff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff90bc9000 - 0x7fff90bdbff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff90bdc000 - 0x7fff90e84ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff90e85000 - 0x7fff90eddff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff90fbb000 - 0x7fff9105adf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff9105b000 - 0x7fff9105efff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/VeIf Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?
-
Everytime i try to sign into my iTunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800B0101). What does this mean and how can i fix it?
Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
i restored my ipod and then it said for me to connect my ipod to my computer and it says error could not complete your itunes store request an unknown error occurred (-9808)?
This covers your symptom:
http://support.apple.com/kb/TS2753 -
TS1424 we could not complete your itunes store request an unknown error occurred 4001
What does this message mean and how do i fix it. I purchased itunes match through itunes, but keep coming up with this error message. Have tried several times over several days.
Thank Lookslikeamonkye..! I don't know how to make Funny restoring..! Because when I connect to the ITunes, It just post "we could not complete your Itunes Store request. An unknown error occured (0x800B0101) and There was an error in the ITunes store. Please try again later" every time. So I could not restore it. And There isn't have any apple retailer near my house.
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Authorization - 'we could not complete your iTunes store request. an unknown error occured (-42408)
I was having problems connecting my iPhone 4s to my iTunes, so I was advised to restore my phone as I had everything backed up to my laptop.
I have restored my phone 3 times now and cannot sync anything to it as i need 'authorization' but whenever I enter my apple ID and password to complete the authorization i get a pop-up saying
'we could not complete yout iTunes store request. an unknown error occured (-42408) there was an error in the iTunes store. please try again later'
like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
I am up to date with the latest itunes and all softward on my phone.Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
(If not, perhaps first try the "Remove the SC Info folder" instructions from the document.)
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