I purchased Keynote on ipad and then tried to install on mac mini and it asks me to pay again, help?

I had purchased Keynote on my ipad and recently upgraded a new SSD hard drive in my mac mini. When I began to reinstall my programs it wouldn't let me download Keynote without wanting me to repay. I can't find the purchase under either username I have though apple. Anyone have any suggestions? Thanks

The app that you bought for your iPad is for iOS devices only, it will not work on the Mac OS. If you want the Mac version, which operates on Macs and not iOS devices, then yes, you will also have to pay for that one as well.

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If i have purchased garageband for Ipad... can i download the IOS version on my iphone 4 without paying again?

If i have purchased garageband for Ipad... can i download the IOS version on my iphone 4 without paying again?
Or do i have to pay again?
thanks,

If you've previously paid for the iOS version, you can. If you've previously paid for the Mac version but not the iOS version, you can't.
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TS1424 Purchased Keynote for iPad and it does not show in iPad

Purchased Keynote for iPad. Download complete. Does not show on iPad. How to resolve?

If you can't find it on any of the iPad's homescreens or app folders, then can you find it via the spotlight search screen (swipe your first home screen to the right) - there is a limit of 11 homescreens after which apps are accessed via the spotlight searchscreen. If not then if you go into the Purchased tab in the App Store app does it show as downloaded ?
If that shows it as downloaded but you still can't it then you could try a reset to see if you can find it after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT201320 I have an Apple Ipad. I was having problems receiving and sending emails via my yahoo email account. I deleted the account and then tried to install it but it won't connect to server. Could you let me know what I do please?

I have an Apple Ipad. I was having problems receiving and sending emails via my yahoo email account. I deleted the account and then tried to install it but it won't connect to server. Could you let me know what I do please?

I think you have to turn off Private Browsing.
Tap "Private" on Safari Screen to disable Private Browsing. When top of screen is white, Private Browsing is off.
http://i1224.photobucket.com/albums/ee374/Diavonex/547958b4a8c01ac084dd6649e8386 a0f_zps12fa0cca.jpg

I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?

I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?

No, you will need to contact the previous owner, he/she is the only person that can remove it from their account : http://support.apple.com/kb/TS4515

TA22652 I purchased a new iPad and my daughter uses my iPad. On my account her email address appears. How can I get my account back?

I purchased a new iPad and my old iPad went to my daughter. I have a problem though in that my iTunes account has been taken over by her email address. If I want to redeem a voucher on my account her email address appears. How do I correct this?

Did you take a backup in between taking the photos and deleting them ? If you did then try restoring to that backup (you will need to restore the whole iPad, you can't just do the Photos app) and they should be put back.
Backups and restores : http://support.apple.com/kb/HT4079
When you create new albums directly on your iPad and 'copy' photos into them you are effectively just creating pointers to the orginal photos, you aren't creating copies of the photos - so if you then delete the original photo you will also be deleting all pointers to and therefore be removing it from all albums that you've copied it into (you should have got a warning when deleting the photo that that would happen).

...desperating trying to install itunes 10.7, but it asked me to install Mac OS X 10.6.8. I did, but then it said that I needed to install Java for Mac OS x 10.6. I did that and now it keeps saying 'this update requires Mac OS X version 10.6??

....desperating trying to install itunes 10.7, but it asked me to install Mac OS X 10.6.8. I did, but then it said that I needed to install Java for Mac OS x 10.6. I did that and now it keeps saying 'this update requires Mac OS X version 10.6??

Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Actually, you cannot download Snow Leopard. You downloaded a Snow Leopard updater.

Mac OSX 10.6.8 running Photoshop CS5. My hard drive went belly up. Installed a new one and then tried to install Photoshop from my backup. I get an error message 6 telling me to uninstall Photoshop and then reinstall from the original software. But I boug

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Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?

I purchased keynotes for ipad. Now that I have an iMac, should it be available? Or do I have to repurchase it for iMac?

I purchased keynotes for ipad. Now that I have an iMac, should that purchase be available? Or do I have to repurchase it?

Sadly, yes. The iPad application and Mac application are different programs. Buying Keynote for iPad does not also give you Keynote for MacOS.

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not. Is this a preference or perhaps a defective unit.

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Double-click the Home button and swipe the Task Bar (at bottom) to the right. Check volume and mute settings.

TS5376 was asked to update itunes and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed but no sign of it on my computer

was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I purchased a refurbished iPad and downloaded some videos via Wi-fi. Now I want to do a sync backup on my computer but it says it will erase my ipad because it is already synced to another computer. I guess the previous owner's computer. What can I do?

I purchased a refurbished iPad and downloaded some videos via Wi-fi. Now I want to do a sync backup on my computer but it says it will erase my ipad because it is already synced to another computer. I guess the previous owner's computer. What can I do without losing my downloads?

Hi, mtsak.
I would recommend transferring your purchases to your computer. After the transfer is complete your media should be in your iTunes library. If the indicator that your iPad will be erased appears, just sync the transferred media. Only media purchased via iTunes with your Apple ID will transfer. From there, you should be able to backup.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Also, if you ever are missing purchased iTunes media, you can download it again free of charge by following the steps in the article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
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HT4623 hi, i tried updating my iphone IOS with latest update. I download latest update and then went tried to install. It shut down phone & asked me to connect to itunes. i didnt backup, will i lose my data.. havent connected to itune, waiting for suggest

Hi, i tried updating my iPhone IOS with latest sw update. I download latest update and then tried to install it. This immediately shut down my iPhone & the icon on screen showed iTune logo & data cable. I havent connected to iTunes yet as i want to know how to backup my data on phone before i complete the update process on iTunes. waiting for suggestions. Thanks

If you are now seeing a screen with the USB cable and an iTunes logo, you'll need to connect your iPhone to a computer with iTunes installed, provided the data on your iPhone hasn't already been lost it should back-up once it's connected in iTunes.
Regards,
Steve

HT4009 I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

Are you currently in the country where your iTunes account is based ? You won't be charged for downloading free apps (some free apps do then allow you to make in-app purchases to unlock extra features, though you can turn that off via Settings > General > Restritions > In-App Purchases 'off'), but if you add or change the credit card details on your account then you are likely to receive a temporary store holding charge to check that the card details are valid and that it's registered to exactly the same name and address as on your iTunes account - that should disappear within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you only want to download free apps then there are instructions on this page for how to create a new account in your country's store without giving a credit card number : http://support.apple.com/kb/HT2534

I purchased Keynote on ipad and then tried to install on mac mini and it asks me to pay again, help?

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