I purchased Lightroom 5 from Best buy and when I enter the redemption code to retrieve the serial number it say invalid code

How do I contact Adobe to find out why the code does not work?

Assuming you’re entering the correct code, and not confusing a zero for the letter O or 5 for S or 8 for B or similar, then if you mean you went to the store and bought a box, the cashier needed to have scanned a bar-code on the box and transmit that data to Adobe, otherwise the code won’t work. Maybe the code wasn’t scanned or maybe the data wasn’t transmitted in real time or maybe Adobe’s network didn’t get the data to the server right away. If this is something you just bought a few minutes before trying the code, maybe wait a little bit longer. Otherwise, there is likely a Contact Support button on the web pages that you can find on Adobe.com that will let you chat with an Adobe support person and they can perhaps tell you the status of the redemption code. Or maybe just go back to Best Buy with your receipt and the box and have them scan the code.

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Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened

I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@

Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care

I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know wh

I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I didnt konw how to make a new account for my iTues card so i did it with a diffrent email but that email doesnt exist and when i tried to make it on a real email i just sai invalid code check the code and try again and can u please help me

please help me it is a card of 25 dollars and i dont want it to go to waist i by mistake thought you used a frake email so i made one up i thought i was going to have a new one but then it said it was going to send a verifaction to my email so then i tried to use a real email and put in the code but it just kept on saying invalid code. check the code and try again. and i dont know what to do can u please please help me it was a gift and i really dont want it to go to waist please i need help

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

My ipod touch has a old email account associated with itunes. I don't remember the password to the old account and when I enter my birthdate it locks up the ipod - is there a way to change my ipod through my computer

My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks

How to reset the password and other items are here.
\Frequently Asked Questions About Apple ID
http://support.apple.com/kb/he37 You can do it through a computer. After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in.

I am trying to Re-install CS5 and when going to use Photoshop, I have my original Serial Number and it will not let me activate the Software on a new hard drive.

Why is Adobe making us jump so many hoops just to re-install software?
I had a hardware crash and had to re-install all my programs.   We can not activate Photoshop CS online or by phone! What gives?
I am in the middle of a project and I can not use Photoshop CS
Please advise.

So let me get this right..... I Pay for Creative Suite 5.   I have my original discs and serial number. I still have the entire box it came in.   I simply need to re-install the product.   I can not use Photoshop because it can not be activated via phone or online. I am supposed to just in a chat page and you are put in a cue with "We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, where experts are online 24/7."
IS ADOBE FOR REAL???   THEY EXPECT YOU TO SIT IN A CUE ON HOLD WITHOUT AN INDICATION HOW LONG YOU WILL BE IN CUE IN THE MIDDLE OF THE WORK DAY.
NOW YOU KNOW WHY PEOPLE HACK THEIR SOFTWARE!
I HAVE A JOB TO DO AND CAN NOT TELL A CLIENT, MY PHOTOSHOP DOES NOT WORK, I AM WAITING IN ADOBE'S HELP CUE!

As of yesterday 3/1/2015 T'bird stopped reading mail rationally on ONE of my two Windows 7 PC's and when aksed to check for new email retrieves the SAME message

no matter how many times I ask T'bird to check for new mail I get back ANOTHER copy of the same message dated 7:28am and NO MAIL received after that reaches my INBOX. On my other PC running Windows 7 only ONE copy of the 7:28am transmission arrives as does all subsequent email sent to me at this address... both PC's are protected by Avast anti-virus software. Turning the rogue PC off and on did not help nor did uploading and installing an updated version of T'bird.

Are the setup the same? same accounts, same folders, same messages, same filters same add-ons?
If that the case make a copy of the good profile and replace the bad one with that.

I joined monthly and when I try to install it asks for a serial number

I don't have a serial number, and the only two options are trial or serial number

I'm moving your question over to our installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave

If you buy a ipod from best buy will apple exchange it for a new one if the botton is not working or if it is freezing.

plz answer

Most likely, but there is only one way to find out . Note that you will probably get a refurbished iPod not a brand new one.

Want to upgrade to third version when it is out but, I have lost reciept with which I bought the iPad 2 from best buy. I live in Nigeria , how do I go about it?

I want to upgrade to iPad 3 when it is out but I have lost my reciept with which I purchase it from best buy stores in the US. Although, someone bought it for me and I was given the reciept but , in the process of packing to another house, I lost it. Am now asking, how do I go about this ie upgrading when the ipad3 hit the market stand?

You don't need your receipt, there is not upgrade policy at Apple. Just buy the new one when it comes out and sell the one you have now. If you are referring to trading it in at Best Buy you would need to contact them.

Purchased photoshop elements from best buy. how do i download to macbook pro?

I purchased photoshop elements and premiere elements 11 from best buy and have a macbook pro. How do I download to my mac without a cd drive?

Obtain the serial number by following the steps listed here. Copy the contents of the DVD on a USB drive first and then copy them on your hard drive and run the setup file.
Thanks
Nikhil

First and last time buying from Best Buy

It's sad to see how many complaints there are regarding the Best Buy delivery service. Ever worse to see how customer service makes no attempt to rectify the situation either. I like most others here wished I looked on this forum before purchasing anything from Best Buy.
Ordered the Sony 60" TV on Friday 11/21. A delivery date of 11/23 was selected. This was a big purchase and I was looking forward to getting the TV on Sunday. No call came to confirm what time they were coming and nobody showed up on Sunday either. I called Best Buy the following day and was informed that they didn't have any available trucks so they needed to rescheduled. Look I understand things happen so I let it slide and rescheduled. I rescheduled to Tuesday 11/24 and they let me change the delivery address as well since I work during the week.
Now it's Monday night and I didn't receive a delivery confirmation once again. I just got off the phone with a customer service rep and they informed me that my delivery date was never set and the new address was not on file either. I even have a confirmation e-mail from over the weekend that confirmed the new address change. So now guess what, the TV is backordered and not available until 12/7. How the hell do you run a business??? I order a TV that is in stock and confirmed for delivery and it gets rescheduled and is now backordered? How can I trust the next date that's provided? Plus has anything been offered for the inconvenience? I thought ordering from Best Buy especially for a big ticket item I'd get a certain level of service, I should've just ordered from Amazon.

Hello alok1228,
Welcome to the forum. I am truly sorry for the delay in replying to your post. I am very disappointed to read about your experience regarding the delivery of your TV. Buying a new TV is an exciting event, and I know I would be looking forward to setting it up to use as soon as possible. I'm very sorry your TV was not delivered as scheduled and now is backordered. I can completely understand your frustration.
Using the e-mail you registered on the forum, I was unable to locate the order. I would appreciate it very much if you could send me a private message with your name, e-mail address, phone number we have on file for you, and the customer service pin located toward the bottom of your receipt, or BestBuy.com order number so I can look into this immediately. To send me a private message simply click to the right of my signature.
Once again, I am very sorry for all the frustration, and disappointment this has caused. I look forward to the opportunity to turn your experience into a much better one.
Sincerely,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

The class I am teaching starts Monday and I cannot wait for snail mail return of my serial number. M

The class I am teaching starts Monday and I cannot wait for snail mail return of my serial number. My product code is <removed by mod, kglad>. What help can of give me?

contact adobe support, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program

If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

I purchased Lightroom 5 from Best buy and when I enter the redemption code to retrieve the serial number it say invalid code

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