I purchased Lion and installed it my first Mac. I then went back to the apple store using my laptop to install Lion. Under purchases it tells me I have no purchases. What am I doing wrong?

Another option is to DL with the first Mac and save a copy of the installer app. Then, just copy it to the other machines and stop wasting resources DLing for each machine.

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If i purchased a OWC SSD Drive for my mac could i take it into the apple store to install?

You can give it a try, but I doubt that the Apple Retail Store will install it.
Make sure you bought an OWC Aura Pro SSD and not a normal SSD. The first one is flash storage and the second one is flash storage but in an enclosure, and the second one does not fit inside the MacBook Air

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

I have an I Pod Nano and would get messages to update my software. In my I Tunes I have 1,900 songs but after the updates it will only sync 933 songs. My current software version is 1.0.2. What am I doing wrong or is it something in the software. I h

I have an I Pod Nano and would get messages to update my software. In my I Tunes I have 1,900 songs but after the updates it will only sync 933 songs. My current software version is 1.0.2. What am I doing wrong or is it something in the software. I have not done anything different in my I Tunes and all songs are checked. Could someone please help or advise me what to do?

Thank you Gail, but not to be ignorant but can I send you a print screen on what I am looking at. I will try am explain what I see: I hooked up my I Pod Clicked on Music checked Sync Music 1909 Songs select Playlist, Artists, albums, and genres checked Include music videos Playlists checked 50's Music checked 70's Music checked 80's Music checked 90's Music checked 2000 Music checked 2010 Music These are songs that I downloaded onto my I Tunes. I bought me a new computer but when my data was transferred from old computer to new computer a lot of my songs on my hard drive were lost, but they were able to save all my songs on I tunes. My I Pod is still connected Clicked on "On this Ipod" Music 938 Songs 2.2 days So my question to you is if I have 1,909 songs on my ITunes how come only 938 transferred to my IPod. I checked my IPod and it shows only 938 songs transferred. This did not happen before until I Tunes asked me if I wanted to update to a newer version. Last month I did have all my 1,909 songs on my I Pod. I hope this explains what I am asking

Exporting PDF document to Excel. When I export a PDF document to Excel containing lists of people the Excel page shows all the names on one line several inches deep instead of on separate lines which makes editing impossible. What am I doing wrong?

Exporting PDF document to Excel. When I export a PDF document to Excel containing lists of people the Excel page shows all the names on one line several inches deep instead of on separate lines which makes editing impossible. What am I doing wrong?

Murray is right. Padding (and margins) is added to the width. However, when using percentages, you should never use figures that add up to exactly 100%.
Browsers need to convert the percentages to pixels. Because pixels must be whole numbers, some percentages are rounded up, which results in the final element dropping down below its neighbours. With percentages, it's much safer to use values that add up to 98% (99% often works, but 98% is safer).

Recently, when I hook up my iPhone to Sync, it goes thru and when it finishes I get the same message......The iPhone "......" cannot be syned. An unknown error occurred (13019). What am I doing wrong?

Recently, when I hook up my iPhone to Sync, it goes thru and when it finishes I get the same message......The iPhone "......" cannot be syned. An unknown error occurred (13019). What am I doing wrong?

I dug a little deeper and found this:
It is the Voice Memos in the Playlist check Box. Uncheck it and re-sync.
It helped this time on my iTouch and my iPhone! At least this time.

Help, i am trying to print my JPEG file that i created in photoshop at a photo lab but it is coming out like an X-ray. I have printed these files before so i have no idea what i am doing wrong.

Help, i am trying to print my JPEG file that i created in photoshop at a photo lab but it is coming out like an X-ray. I have printed these files before so i have no idea what i am doing wrong.
Could it be something i have done in my settings?
or when i am saving the file to JPEG?

Basically you're approaching this the wrong way around. What you need is the extreme sections to be quieter, not louder. The problem with moving the lower end of the audio is that you'll move the noise floor too, and get what's generally referred to as a 'pumping' effect. So what you do is to use a compressor to tame the peaks, and leave the lower level sound alone. When you've done that, you amplify (or normalize to a level you can determine) the whole signal. So the noise floor will be higher, but constant and not pumping. 'Match Volume' is a completely different tool for setting the overall levels of different tracks so that they sound approximately the same - it doesn't even begin to do what you want.
If it's music you are treating, then I'd almost certainly use the multiband compressor, because you get less artefacts with this. You need to experiment with the threshold levels, and almost certainly not use a massive compression ratio - 3:1 or 4:1 should be sufficient (although it's hard to tell without actually hearing the audio). You can tell what it's doing at any given point because the downward meter indicates how hard it's working. In theory you can apply make-up gain with it as well, but personally I leave that until everything's treated and use the 'Normalize' tool to set an absolute max level.

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help

I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help?

Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification (it may still ask - mine does - but you should just be able to click through the buttons without problems).
Hope this helps.

I am trying to submit the link to the podcast RSS feed but when I press submit I receive the error "We care currently experiencing technical difficulties. Please try again later." I am not sure what I am doing wrong.

I am trying to submit the link to the podcast RSS feed but when I press submit I receive the error "We care currently experiencing technical difficulties. Please try again later." I am not sure what I am doing wrong.

I am using http://www.greater-light.org/channel.php?id=3344. I have been trying over a month and I am receiving the same error.
I am on Windows 7.
Version iTunes 11.1.4.62.

I recently downloaded the I07 on my iphone 4s. Now I am unable to connect to my wi-fi. What am I doing wrong?

I recently downloaded the i07 on my iphone 4s. Now I am unable to connect to my wi-fi. What am I doing wrong???

I just got a new router and couldn't connect to my new Wi-Fi. I had to go and turn on airplane mode, select the network then it connected and I turned the airplane mode off. I hope this works for you.

I'm working on trying to pair my bluetooth keyboard with the Mac. It seems to pair fine, I'm able to enter the code but when I go to click on "enter" it won't go. Any suggestions on what I'm doing wrong?

I'm working on trying to pair my bluetooth keyboard with the Mac. They seem to pair just fine, I can enter the code but when it's time to "enter" it won't take it. Any suggestions on what I'm doing wrong??
Thank you!!

Hi, Chris.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing this issue.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Cheers,
Jason H.

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process.

I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

With a new account, you'll need to rebuy the games.
Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want. But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

I purchased Lion and installed it my first Mac. I then went back to the apple store using my laptop to install Lion. Under purchases it tells me I have no purchases. What am I doing wrong?

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