I purchased Lion but cannot connect to the app store. Any ideas?
Cannot connect to the App Store. I am on internet and Safari works just fine. Ideas?
I purchased Lion thru the app store and it was deducted from my account. I cannot download it. I can download other apps, but it seems like Lion is hung up or something. I restarted the iMac, have plenty of memory and space but when I hit download, it just says "waiting" then says cannot connect with the app store.
Thanks for any help.
Similar Messages
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I have a brand new Core i5 Windows 64bit laptop, but cannot connect to the iTunes Sore. I have tried every solution suggested in the discussion groups but I still cannot connect. This includes completely removing all security and firewalls, and I still cannot connect. I have re-load the software in different combinations again to no avail. Any ideas anyone?
Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?
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I'm running 10.6.8, but i 'cannot connect to the app store'
ok so i've been reading around and i can't seem to find a definitive answer.
i'm running OS 10.6.8 but anytime i attempt to open the app store i get the message 'cannot connect to the app store'.
i've tried reinstalling the 10.6.8 combo update, but that hasn't worked, i've tried reinstalling the original snow leopard disk that came with the macbook pro, then doing software updates, but that hasn't worked. any advice would be greatly appreciated, just want to upgrade to lion but i have to have access to the app store to do so, frustrating. thanks in advance for any help,
jonhttp://www.apple.com/support/mac/app-store/contact.html?form=account
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My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
My iPad cannot connect to the app store but my iPhone can, what do I need to do?
My new iPad cannot connect to the app store and iTunes after updates from several apps but my iPhone4s can. They were both recently updated to ios6. Whats wrong with this thing?
So you are saying that after you updated several apps - now you cannot connect to the iTunes or App Stores?
"My new iPad cannot connect to the app store and iTunes after updates from several apps"
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Cannot connect to the App Store since upgrading to Mountain Lion.
I downloaded through the App Store Mountain Lion. Everything is working great except that the App Store app. I keep getting "Cannot connect to the App Store" error message. Is it possible that it's still too much traffic on the servers or a bug in Mountain Lion? App Store worked fine before obviously, otherwise I wouldn't be able to get Mountain Lion. I tried trashing the plist and cache.db several times and still no go. Anybody else have this problem? Help!
This seems to be a bug in the OS. After days looking for an answer, I found one that will probably help those of you that, like me, tried just about everything else that has been suggested in the forums:
http://b.rthr.me/wp/?p=356
I came back to this forum, being one of the latest dealing with this issue, to share this. If it works for you then please do what I did and share it in some other forum on this issue to spread the word.
Apple please fix this bug in the OS !!! -
Cannot connect to the app store
Hi all,
My girlfriend has a macbook air, and wanted to update her computer to Lion. I had no problem doing that on my own macbook pro, but I can't do it on hers. She didn't update her softwares regularly, so at first I found myself having to update a ton softwares so I could finally install the Mac App Store. Once it finished installing though I was never able to actually use it, as when I open the application it just says: "Cannot Connect to the App Store". I looked up online and people had similar problems, and none of the suggested solutions worked:
- Starting up the computer in "Safe Mode" did not work;
- Repairing all the permissions in the Disk Utility application did not work;
- Signing out and in the Mac App Store from the App Store application did not work;
- The problem is certainly not the internet connection because I was able to update my computer in the same connection, and I can regularly access it on my computer.
Does anyone have a tip to solve this problem?
Thank you very very much in advance!Thanks cpickrell but no, she is not using any firewall or antivirus program. Any other idea?
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I'm running OS X 10.6.8 on a MacBook Pro and cannot connect to the App store. How do I fix this?
I'm running OS X 10.6.8 on a MacBook Pro and cannot connect to the App store. How do I fix this?
I have downloaded and installed the 10.6.8 V1.1 Combo pack but this didn't fix the problem.Check the 'More Like This' and you may find a solution. (The box on the right side of this display)
Ciao. -
After upgrading to OS 10.8, my Mac App Store is not working. It says: Cannot Connect To The App Store. Kindly Help
Also having that problem - I checked and I am connected to internet (can access other websites or other pages in Apple's website), can login from Snow Leopard (10.6.8) with Mac App Store there, but if I use the (external) drive with ML to start up, no go.
I can get to the "Featured"/initial MAS page, and tried going to the login from there, but same problem as Mitoshacer.
In my case, MacBook Pro (2.66GHz, 8GB RAM, 500GB external with ML - vs. 320GB internal drive with 10.6.8), March/April 2009 model. Have done searches for the problem online, but nothing shows up (except some for older OS X versions). -
My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?
Safari does work, right?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
Identifying iPod models -
i have 10.5.8 and i'd like to update to Lion but I haven't the app store avaiable to my sistem and I can find the atualization. At the software update doesn't have any atualization... I updated my iphone4 to IOS5 and having problems to use ICloud
As Retired Engineer indicated, you will need to install Snow Leopard first. After you install Snow Leopard, you need to go into Software Update and perform the updates. 10.6.6 will install the App Store. You should continue to update to 10.6.8 before purchasing and installing Lion from the App Store.
Be sure your machine meets the minimum requirements. Basically, any Mac with a Core 2 Duo processor or later and at least 2GB of RAM (but 4 is highly recommended). If you have a first generation MacBook Pro with a Core Duo, you will not be able to upgrade to Lion. -
My macbook pro cannot connect to the app store is there anyway of fixing this?
my macbook pro cannot connect to the app store does anyone know how to fix this?
Read threads listed on right under heading More Like This
Allan -
Getting error "cannot connect to the App Store"
getting error "cannot connect to the App Store"
YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB -
I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.
Hey William,
It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
Can't connect to the iTunes Store - Apple Support
Note that the title is for the iTunes Store, the steps are still relevant.
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I have a macbook air and i have been unable to access the app store since i have gotten the laptop which was 11 weeks ago. It says i am not connected to the internet but i am also because i am unable to connect to the app store i cant receive any updates.
1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
3. Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.
5. A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
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