I purchased lion osx 10.7 and it has just said "installing" where you click to "buy now" for the last 2 hours. There is no progress bar or anything. What is going on?

I purchased lion osx 10.7 and it just says "installing" where you click to "buy it now" and it has been doing nothing for the past 2 hours. There is no progress bar or anything that says its being downloaded. I was sent an email by apple confirming I purchased it but nothing is happening. I tried restarting the internet and clicking on download and the same thing happens. What is going on?

Mine says it's going to take 10 hiurs to download or something daft. I'm guessing the servers are being hit pretty hard right now. Like the poster above said, check in the 'purchased' part of the app store to make sure it's actually ticking along and then just...wait.

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HT1438 I did a master reset on my iphone4 the apple sign poped up and now for the last hour there is just a spinning icon as if something's loading

I did a master reset on my iphone4 the apple sign poped up and now for the last hour there is just a spinning icon as if something's loading helpp

DFU Mode Restore
Open iTunes on computer. Connect iPhone to computer with USB Cable. Then hold both home and power buttons for exactly 10 seconds, then release the Power button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode. Usually about 20 seconds of holding Home button. If the screen is black this is DFU Mode. Then click Restore button of iTunes.

I paused the download of the Yosemite upgrade. Now, for the last hour, I have a "waiting" message and can't un-pause.

I paused the Yosemite upgrade download (my home DSL was going to take 9 hours plus). Now, I cannot un-pause and have a "waiting" message next to the pause icon.

My machine paused or froze at 3.6 GB. Upt to then it was downloading. I made random keystrokes and changed PREFS - ENERGY SAVER to Never Sleep.

Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

oh and the device is not being recognised by itunes now either.

Unable to install flash player. After downloading the Adobe FLash Player Installer and running it, a grey pop up window opens up but nothing is displayed in it. There is no progress bar or anything.

Unable to install flash player. After downloading the Adobe FLash Player Installer and running it, a grey pop up window opens up but nothing is displayed in it. There is no progress bar or anything and even after keeping it running for a long time there is no progress. Please help with this issue.

Hi Prat,
We are aware of this issue and are working on a fix. In the mean time, please use the offline installer, posted at the bottom of the help page corresponding with your OS and browser:
Installation problems | Flash Player | Windows
Installation problems | Flash Player | Mac
The installers are at the bottom of the page, in the 'Still having problems' section.
Maria

I click on Download Now for the lightroom4 trial and nothing happens!

I click on download now for the lightroom4 trial and it does nothing!

Please try a different web browser. It is likely your security settings, add-on, or installed toolbar is preventing you from accessing the download button.

I recently purchased a new Mac Pro and have been trying to back it up on my Time Capsule for the first time. However, it says there is no available disk space. This time capsule was used with my old Mac Pro that had a Home vault open on it.

The time capsule was used with my prior Mac Pro laptop that unfortunately had the home vault active on it.
My new Mac Book Pro does not have home vault open. But I am unable to back up my new MAC pro laptop because it says there is not enough storage space available. Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
When I go into the time capsule - it shows me NOTHING as being in the backup datas. So, I don't know where to begin to delete all the old data off the
time Capsule and start with a completely empty machine.

Therefore, t there any way to just completely delete all the old backup data out of my Time Capsule from my prior Mac Laptop?
Here is how to do this:
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Disks icon at the top of the AirPort Utility window
Click the Disks tab below the icons
Click Erase
The "Quick Erase" option will only take a moment or two
Now you can backup your MacBook Pro. If you connect an Ethernet cable from the MBP to one of the LAN <-> ports on the TC, the first backup will go 3-5 times faster than wireless.
Once you have the first backup done, you can use wireless for subsequent backups since they will only take a few minutes

I am having trouble downloading the new maverick osx version and now for the last 24 hours the screen is just greyed out. I am at an apple store in London and the staff are just as flummoxed with what is not happening. Help?

Please help me? Nothing is happening on the screen and I can't do anything. I was told to come into an apple store as my home wifi was too slow an that is why it was taking so long to install.

Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.

After secure erase of disk ready for sale of MBP I needed to input my AppleID and password in order to install operating system. is this a problem for the buyer?

I ran a secure erase of the hard disk ready for sale of my MBP 2007 (Snow Leopard). But then I needed to input my AppleID and password in order to download and install an operating system (Yosemite). The screen the showed the Welcome opening as it does for a completely new machine. It is ready for a new owner to register and use his or her own AppleID. Will the fact that the OS was downloaded under my AppleID mean that the new owner will still be able to update it as necessary when the time comes?

You can't sell that computer with an OS newer than 10.6.8 on it(or 10.7.5 if you originally got Lion from a thumbdrive and not the Mac App Store.) Any higher version will be tied to your Apple ID.
(115828)

A box appears around the apps i am trying to click on and i cant scroll. I have to click about ten times for the app to work

A box appears around the apps I am trying to click on and I can't scroll. I have to click many times for the app to work.

Sounds like you have VoiceOver (one of the accessibility features) 'on' - if you turn the volume up do you get a voice saying what you are tapping ? If you do then try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.
If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064

I purchased an album from itune, it's downloading the 5th of 7 songs and its stuck there for the last hour or so. how do i solve this. internet connection is good

HELP. i just purchased a couple of albums from itunes. It's downloading but got stuck on the 5th song of album 1. internet connection's good. it says that the file being loaded is an MPEG-4 audiofile. what could be the problem? what can i do about it? can i skip this particular file to download the rest?

If you're stuck on the part of the process where it says "Processing File" you're not alone.
I downloaded an entire album, and two songs were stuck on "processing file".
I'm pretty sure it's a problem on their end.
What's worse is that I couldn't even restart my computer normally - I had to hold down the power button for 5 seconds and force shut down everything.

HT1369 I downloaded iTunes and lost sound from Samsung monitor. I had to reinstall iTunes because of errors. What happened. Do I have hire someone to fix this? I am sooooo bummed. I have tried for the last hour to fix.

I typed this long message above.

So I have to wait until someone answers to fix this? There is no iTunes help on this?

IMac on Mountain Lion restarting "because of a problem" every 5 minutes for the last 4 days.

My iMac has been restarting "because of a problem" every 5 minutes for the last 4 days. This started only since I updated Mountain Lion OS last Thursday (i didnt update TO mountain lion, i already had it and updated to a version that came up in the mac app store).
Also, it usually restarts while in Sleep mode, and when iPhone 4s (iOS 6) is connected.
Any Help or advise would be appreciated.

Run the Apple Hardware Test suite, extended tests at least twice; then, follow up with Rember.
See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

I'm about to purchase Lion. My husband and I each have a desktop, iPad and iPhone. We currently use one Apple ID for iPad/phone purchases. Can we purchase 2 copies of Lion with one Apple ID?

I'm about to purchase Lion. My husband and I each have a desktop, iPad and iPhone. We currently use one Apple ID for iPad/phone purchases. Can we purchase 2 copies of Lion with one Apple ID or do we have to use different Apple IDs for the purchase? If we use the different Apple IDs can we still use the same ID for all of our purchases.

And just in case you were wondering, installing one purchased copy on all the Macs you own is specifically called out as allowed in the Mac OS X Lion license.
If you do not want to download multiple times, just copy the Applications -> Install Lion app to a safe place BEFORE you do the first install. Then copy that copy to any Mac you own where you want to install Lion.

I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

Welcome to the Apple Support Communities
When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
Another option is to redownload it on the MacBook, put the installer onto a USB drive and connect it to the desktop in order to upgrade

I purchased lion osx 10.7 and it has just said "installing" where you click to "buy now" for the last 2 hours. There is no progress bar or anything. What is going on?

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