I purchased master collection cs6 in december 2013, but it reverted back to trial and serial number doesnt work anymore

i purchased master collection cs6 in december 2013, but it reverted back to trial and serial number doesnt work anymore

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Similar Messages

I have purchased adobe creative suit 3 and installed in my pc. my pc crashed and i tried installing the product in other pc. my serial number doesnt work anymore. what is the solution

i have purchased adobe creative suit 3 and installed in my pc. my pc crashed recently and i tried installing the product other pc. my serial number doesnt work anymore. what is the solution

Hello,
maybe you have to activate/deactivate first, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html >>> see "What is activation?" >>> Activation is the process ..."
Hans-Günter

Can't find Caflisch Pro anywhere on my Windows 7 home Prem. I purchased Master Collection CS6.

Can't find Caflisch Pro anywhere on my Windows 7 home Prem. I purchased Master Collection CS6. I looked in all of windows. Is it hidden or compressed. I looked at this site http://www.designgeek.com/guide-adobe-css-free-fonts
Says I should have it. I have registered my product with Adobe.
Also where do I get the "registration gifts"?
Please help!
- peterzoner

The font which were provided earlier with CS2 and CS3 were different.
Refer to the link to know which all fonts are included with the Standard installation and as goodies with CS6.
http://www.adobe.com/type/browser/fontinstall/cs6installedfonts.html

I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do?

I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1

What exactly means "will not accept"?

Can I download Adobe Creative Suite 5.5 Design Premium on a new Mac if I've had it installed on my old one since December 2011? I have the product key and serial number.

I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You

deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have purchased Master collection cs6 before, but now when I open photoshop cs6 the system say "the serial number is invalid"?

The photoshop software is from CS6 Design and Web Premium. Do I have to download the whole Master collection?

Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree

CS6 Creative Suite keeps asking to 'continue trial' and 'serial number' even though I own it.

Hello-
My office owns CS6 Creative Suite.
I needed to get After Effects CC for work so we downloaded Creative Cloud and then bought/downloaded After Effects CC onto my computer.
However- once we did this, my CS6 started asking to "continue trial" or for a "serial number"- but these are already owned applications. I cannot even get into them any more because of this.
This is a PC.
Does anyone know the solution to this?

Cloud takes over https://forums.adobe.com/thread/1584746 may help

Checksum codes for Adobe Master Collection CS6

Hello.
I downloaded the suite Adobe Master Collection CS6 from Adobe.com, but I doubt the integrity of the file "MasterCollection_CS6_LS16.7z" because my connection is low and unstable.
Does anyone know what the checksum code (CRC or MD5) for this file?
Thank you.

Thanks for the response.
Sadly, the Contact Customer Care is an infinite loop of aggrivation:
There is NO web chat for me - its always GREYED OUT.
There is NO callback for me - PLEASE TRY AGAIN LATER.
There is NO way to FILE A SUPPORT CASE. I dont see any links.
There is ONLY the forums available atm - so here I am.
As per many user's work around here:
Photoshop CS6 suddenly a trial version of Extended.
I have tried to "re-license" but since the license is REVOKED, there is NO WAY to DE-ACTIVATE my product so I can try to RE-ACTIVATE it again.
Staff Member Barry Young's post # 110, and 113 here:
Re: Photoshop CS6 suddenly a trial version of Extended.
states this is an INTERNAL issue that he is trying to solve. This was way back in 2012. Seems this has surfaced again.
Seems Staff member SG... and Chris Cox were also aware of this issue, and Chris even got the bug himself!
This needs to be fixed please!

Creative suite master collection cs6 needs an upgrade to stop all error reports

I have been advised by Apple and the people who supplied my laptop that my creative suite master collection cs6 needs an upgrade to stop all my error reports and to get the programs to run smoothly.
I have been told theat Adobe can supply me with one?

In general CS6 should run fine under Mavericks. If you have a particular application you use a lot, like Premiere Pro, ask in that forum.

Installed Master Collection CS6 reporting end of 'trial' not accepting serial key.

I have had my Master Collection CS6 installed on my Windows 8 computer for a year and it now tells me the 'trial' is finishing in two days and my serial key which is registered with Adobe is not being accepted.

Hi Sarika02
I am back from Easter break and am intending to resolve this problem. The “Trial time’ for my Master Collection CS6 has expired and I must get it sorted today if possible.
Problems with your directions:-
        No ‘ SLstore’ found on my computer (Acer Windows 8) Hence unable to delete
        I cannot work out how to install and use the ‘Creative Cloud Packager’ just going around in circles
        I have logged into my Adobe account and my Product is registered
Adobe Creative Suite Master Collection
1325-1510-0193-3910-1975-3598
6.0
Win
March 7, 2014
I will appreciate a more simple stepped solution to this problem so I can sort it soon.
Thanks
Margaret Fitzgerald

If I purchase a master collection CS6 from the U.S., can I use it in Europe?

If I purchase a master collection CS6-DVD- version from United States through ebay.com. Brand New master collection CS6-DVD- version Only for distribution in North America .An item that has never been opened or removed from the manufacturer’s sealing. Can I use this master collection CS6-DVD- version from United States and install it on my PC in Norway, because on the box containing master collection CS6-DVD it is written “Only for distribution in North America”????
Message was edited by: Kevin Monahan
Reason: Your title was too long

Hi Torganwalla,
I moved your Creative Suite post to the Downloading, Installing, and Setting Up forum for a better response: If I purchase a master collection CS6-DVD
Also, please don't post more than once on the same topic over multiple forums.
Thread is locked.

Unable to enter serial number for Master Collection CS6 Upgrade

I recently purchased a Master Collection CS6 upgrade (from 5.5). My CS6 serial number was correctly recognised but it said it couldn't find any software eligible for the upgrade despite Master Collection CS5.5 being installed on my PC (running Windows 7 Ultimate). The screen to enter the serial number of the eligible software doesn't have Master Collection CS5.5 in the drop-down, only CS5. Using that option with my CS5.5 serial number doesn't work. I got no response to a case opened on the support site.
In order to install the CS6 software, I then installed it as a trial version. I now get reminders that I only have x days to go but there is no option to enter my serial number. I assume it thinks I've got a trial version of Creative Cloud.
Adobe Support keep closing cases raised on the spurious grounds that I haven't responded. It is they that are not responding! Anyone able to help?
Thanks in anticipation.

if the serial number has been used, you won't be able to use that serial and that's the only thing you purchased.
the installation files are free:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Upgrade to Master Collection CS6

We purchased in 2011. Adobe Master collection CS5.5 Multiple Platforms IE AOO LIC part no: 65117032AD02A00.
Now we need to upgrade to Master Collection CS6. Is it 525$ right? Please reply?

There are no upgrades for Student and Teacher versions.
Full Student and Teacher versions are deeply discounted and are the only versions available.
Which version do you currently own?

Lightroom - part of Master Collection CS6?

Isn't Lightroom part of the Master Collection CS6? I purchased in 2012, and do not see it as part of my downloads. Please advise thanks...

No it's not, as my two second Google search established - see here (look at the "What's Inside Master Collection" section): http://www.adobe.com/mena_en/products/creativesuite/mastercollection.html
M

If I uninstall Master Collection CS6 Trial will this affect my Prod Premium CS6 Suite

I recently purchased the Production Premium CS6 Suite. Prior to this I did a Master Collection CS6 Trial install. Now every time I click on a PDF, the MS Trial Ended window opens. My question is: if I uninstall the Master Collection cs6 trial, will this affect my Production Premium cs6 Suite???

dddavies, The reason for you getting that Trial window is that your Acrobat might be still associated with the Master Collection CS6 Trial. So, uninstalling Master Collection will be the right step. Either way, you can uninstall Master Collection CS6 trial at anytime. Doing that will not affect your Production Premium CS6 suite.
So, go for it.
Hope that answers your questions.

I purchased master collection cs6 in december 2013, but it reverted back to trial and serial number doesnt work anymore

Similar Messages

Maybe you are looking for