I purchased Match but can't gain access.

I have an Ipod (older version), Iphone, and now an Ipad. I purchased Imatch but can't make it work. I have music on different systems, but i can't get it ALL on one devise. I started with a desk top for storage and then loaded items to my Ipod. I need someone to help me with putting it all on my phone or pad. Thanks

We need a bit more detail, please.
When you say you have an "older version" iPod, what do you mean? And iPod Classic or iPod Touch? a classic does now work with iTunes Match and an iPod Touch must be a 3rd generation or later with iOS 5.0.1 or later installed.
iTunes Match works by scanning an iTunes library and either matching or uploading the tracks to be mirrored in the cloud. The service does not scan the music on an iOS device. So any music you want available in the cloud must be in the iTunes libary. Any music that is stored on an iOS device but is not in the iTunes library when iTM is activated on an iOS device will be lost.

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I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you

I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you

Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff.

My iPhone 5 wont allow me to slide across so i can't gain access

my iPhone 5 wont slide across so i can't gain access. can you help?

Hold down the home and power button at the same time until you see the Apple Logo.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

Can i gain access to iphones file system through wifi?

Just curious if i Can i gain access to iphones file system through wifi?

So i can't browse the file system at all?

HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

My safari icon vanished from my desk top in a puff of smoke. I can not gain access to the internet

I believe I might have accidentally deleted my Safari icon from off my desktop. I can not gain access to the internet even from a link off an email. How do I make safari active again?

1. Finder > Applications > Safari
Try launching Safari from Application folder.
2. If this doesn't help, reinstall OS X.

I've downloaded purchased apps but can't access them. How do I play them?

I've downloaded purchased apps to my pc but how do i access them?

Put them on your iDevice.

Want to update my StarOffice 9 version but can't get access to update 9.1

Hi,
I bought StarOffice in 2009 and want to update it to version 9.2. This is a public accessable download however I need to first install version 9.1 and strange enough it sends me to a support page where I have to input an Service ID. I'm running around in circles now. I purchased an official product, can update to a public 9.2 version but have to download 9.1 first and that is behind bars. It is driving me nuts. I looked how contact Oracle but can't find anything and are confronted with YES AGAIN a Service ID. The only option is to write a letter to Oracle headquarters to overcome this problem.
Does anybody knows a better solution for my problem than writing a letter ;-).
Kind regards,
Marcel
Edited by: user13486280 on 15-dec-2010 13:44

PGAGA wrote:
Monday, December 20, 2010
There is no such information on our CD but we had an account on https://sunsolve.sun.com/ and got updates from it. But now access to this website is redirected to https://support.oracle.com where we need an Customer Support Identifier to get updates.
If you properly migrated your identity to oracle, then you should still be able to access the updates at this site
https://sspatch.oracle.com/showMe.do?page=public
That I did, but I didn't know about this URL. Now we can download patches (but with some difficulties — descriptions of patches are missing).
If you did not create the Oracle account with the same email address as you used for Sun, you will need to contact Oracle to reestablish your identity.
Q: Is there any way to get updates (or get OOO installer) without the mysterious CSI?Updates will require you reestablishing your identity.
For OOO you will need to purchase a new license.
I understood that:
1. "StarOffice 8" owners has possibility of update to "StarOffice 9" without any additional payment.
2. But "StarOffice 8" owners has no possibility of update to OOO without buying it. (from OOO3 Patch readme: +"You may only use this product with an already existing license to StarOffice 9 or Oracle Open Office 3.2.1."+ ).
But my situation is more complicated:
Our software provider sold the "StarOffice 8" to us on 26 ^th^ March 2009 when "StarOffice 9" was existing more than half of year. The fact of the sale is properly committed in our official papers.
Q.: Can my company use OOO taking into account the above information?
OOo gives no any guarantee to properly work comparably with OOO.With the exception of Oracle Cloud Office support, OOo is compatible since that is the code underlying OOO.
PhilThanks for you reply!

Can't gain access to internet?

Have a new MacBook Pro. Version 10.5.5 Also have an iBook G4 which I'm using to ask for help. The iBook shows I have active access. I've interchanged cables - so I know the problem is not the cable. Why can't I gain access with the MacBook? Continues to say server not found. I tried rebooting already.

how are you trying to connect? Need a little background to answer that.

Purchased subscription but can't access features

Hello,
I purchased a monthly subscription to Acrobat Pro. I paid.
Then, I downloaded the product. However, it opened and said "start your free trial."
So it appears I am only in a free trial mode.
I can't access many Pro features, such as "Tools" and "Preflight."
This is annoying. Please help.

Hi theskyking,
There's no difference between the trial version and the full except for the number of days of usage. The trial is good for 30 days.
Since you have purchased the subscription, you can license the trial software by entering your Adobe ID.
The subscription is linked to your Adobe ID.
Regards,
Rave

I use a website for my job, and now that I have downloaded the new version of firefox my company website will not accept my password. I have changed to a new password, but it still will not let me in. I can still gain access to site using Safari.

How can I use the new Firefox to access nwapeople.com?

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

I also cannot get into Store or Match but can access everything else

I've been on my computer for 7 frigging hours and cannot get this thing to work. I don't want to lose my library of music. I have Windows Vista and never had any problems before. Why can't Apple create a solution for their customers!!!! This is outrageous and ridiculous. I will not buy another apple product again.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT5012 Please I gave my old iphone4 to a friend but am worried now if he can't gain access to my deleted videos and photos with any of the recovery methods on iPhone

I don't no if is safe to give out my old iPhone4 for future reasons?

then it is all good. Did you register your phone at
https://supportprofile.apple.com
IF so delete it from your profile

How can i gain access to my data on a Time Capsule after a fresh install of Mavericks? I can't access any backups through Time Machine... They appear purple/transparent, and I can't even select them to view their contents. PLEASE HELP!!!

So, I've got several thousand photos, and a decent amount of videos of my daughter, along with a lot of stuff for work stored on my Time Capsule, and now I can't access any of it. I did a fresh install of Mavericks on my MacBook Pro last week sometime, and haven't been able to figure out how to get my files back. Please Help!!! My daughter is 2 and a half, and every picture/video I have of her is locked on this thing. I was planning on making some photo/video projects fo my wife for Christmas, and now I'm definitely not going to be able to pull it off. Her birthday is at the end of January, though, so if I could have it by then, that would rule!
Basically, the bar on the right of the screen has some gray dates, which I can access (all backups after the Mavericks install), and purple dates that go all the way back to March (when I originally purchased and began using the TC) which deny me access/viewing. It's possible that I created a slightly different user name when I reset my MacBook, which I guess is most likely the cause, but I have no idea what to do now to correct it. Thanks for taking the time!

Mavericks does really nasty stuff..
Try manually mounting the sparsebundle and extract the files you want.
Yet another Pondini reference. http://pondini.org/TM/15.html
We have avoided Mavericks you see knowing that it would cause these kinds of issues..
You never ever load a new OS without doing a disk image beforehand.. TM is not reliable enough or trustworthy to be depended on.
If none of the above work..
I would get a USB drive on the computer and install Mountain Lion or whatever OS you had before you unfortunately upgraded to Mavericks.. Then use TM from that decent installation but mount the sparsebundle and choose the backup from a date well before mavericks was installed.
Once you have extracted the files.. or even done a full restore you might be able to extract the files you want.

I purchased Match but can't gain access.

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