I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

Hello Nelson,
Please make sure that Acrobat is updated to its latest version i.e. 11.0.07.
You can download the update from following link:
Adobe - Acrobat : For Windows
Regards,
Anoop

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I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I just update my subscription and ask me for a serial number I don't have it?

I need the serial number for my acrobat XI i just pay for

If you pay for a subscription there is no serial number at all. Just sign in to Acrobat with the same Adobe ID you used to purchase, and it should "just know".

If I purchase a subscription to Acrobat Pro XI whilst living in Singapore and then I move to another country, will I still be able to access Acrobat Proo XI from my new country of residence

If I purchase a subscription to Acrobat Pro XI whilst living in Singapore and then I move to another country, will I still be able to access Acrobat Proo XI from my new country of residence

Hi Neil ,
Please refer to the below mentioned url for further information on this.
General-terms
Thanks,
Vikrantt Singh

I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document.

I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document. Can anyone give me assistance?

Hi Mbs@adobe,
It sounds to me like you're trying to open a PDF via one of the Acrobat online services, not via Acrobat. Did you install the file that you downloaded after you signed up? Once you do, Acrobat will be installed on your computer, and you can run it locally (you don't access an Acrobat Pro subscription via the web--it works just like a version of Acrobat that you might purchase from the Adobe Store, or a large retailer).
Then, you'll open the Acrobat application from your desktop and choose File > Open to open your PDF file.
Please let us know how it goes.
Best,
Sara

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

Hey jamesl12995614,
Could you please let me know if you are using subscription or bought Acrobat as a one-time purchase.
If its a subscription, then all you need is to sign in at adobe.com using your Adobe credentials and download the software.
Otherwise, you might refer the KB doc link mentioned below to find your serial number:
Find your serial number quickly
Hope it helps.
Regards,
Anubha

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

My Adobe X! trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my

My Adobe XI trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my Adobe ID? "activate with Adobe ID" is not an option on my screen. It only asks me for the serial number.

uninstall your acrobat XI.
if win os clean, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then dl the desktop cc app and use it to install your subscription acrobat XI, Creative Cloud Help | Creative Cloud for desktop

I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

you purchased an upgrade version of acrobat. if you don't have a qualifying product (previous acrobat version), you'll need to exchange.
Return, cancel, or exchange an Adobe order

Why is Acrobat X Pro Asking For A Serial Number?

I have an up-to-date subscription on The Cloud and now for some reason Acrobat X is asking me to enter a serial number. The Cloud also says that I have the updated Acrobat XI version already installed. It is not on my system and I never initiated an upgrade to XI to begin with. Any ideas why this is occuring? I can't use the software. It will no longer launch.

Hello,
this didn't solve my issue unfortunately. Subscriptions to the Cloud do not require the input of serial numbers. What was also odd about this particular situation was that my subscription was telling me that Acrobat XI Pro was installed and updated, but it was not showing in my Applications folder. I had to locate the Installer for Acrobat XI Pro (HD>Utilities>Adobe Installers), launch this and then UNinstall the program. I then had to reinstall the program through my Cloud Application Manager. This solved my issue. Also, Acrobat X Pro is not part of the Cloud subscription - Acrobat XI Pro is, however. That is why it was asking for a serial number. I hope this helps someone else. Thanks.

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

After installing lion os logic pro asks for the serial number but will not accept it

after installing lion os logic pro asks for the serial number but will not accept it

Start Here:
http://support.apple.com/kb/TS2005

I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

you don't use a serial number with your cc subscription. you use your adobe id.
close flash > open your cc desktop app > sign out of your app > sign back in to your app being careful to use the exact adobe id you used to subscribe to cc. > open flash pro.

After installing, why is lightroom asking for a serial number, when I am a CC subscriber

after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

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