I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......". please help.
I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......".
please help!
imac specs:
IMAC 24 inch Mid 2007
Intel 2.4 GHz 2 duo
4GB SDRAM
OS X lion 10.7.4
200 GB Harddrive space free
Tell us more about the disk and partition onto which you are trying to install Mountain Lion:
Open Disk Utility (in Applications > Utilities). The left column should show your disk with its partition(s) indented below it:
How is the disk (top level container) formatted according to Disk Utility:
* What Partiton Map Scheme? (Should be "GUID Partition Table".)
* How many partitions? (Should be 1 unless you have a Boot Camp partition.)
How is the partition (lower level container) formatted according to Disk Utility? (Should be "Mac OS Extended (Journaled)".)
Message was edited by: markwmsn
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Similar Messages
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Have purchased mountain lion but it did not download
Have purchased mountain lion but it did not download
Hi,
I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that). -
hi i have a apple imac 27 2009 and i have purchased mountain lion but near the end it says An error occurred while running scripts from the package “mzps6175750011235388779.pkg”
can you please advise me what should i do to fix thisSome ideas.
https://discussions.apple.com/message/20034600#20034600 -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!
Absolutely. A proxy can prevent the software from downloading and installing.
I realize you have already purchased Lion from the App Store but a workaround in your case would be the thumb drive.
OS X Lion USB Thumb Drive - Apple Store
Message was edited by: Carolyn -
I am trying to purchase mountain lion but I get the following message:
"We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall -
I have a 10.6.8 just purchased mountain lion, but its not compatible what can I do?
What year, screen size, CPU speed and amount of RAM installed in your iMac?
If your iMac is not a mid-2007 iMac model or newer, you can't install OS X 10,8 Mountain Lion.
Tthe highest OS X version that can be installed is OS X 10.7 Lion.
You need to call Apple at 1-800-MYAPPLE ask for retail software sales and tell them you want to install OS X 10,7 Lion onto your iMac. They will give you a special download code to access the OS X 10.7 Lion download from the Mac App Store.
Good Luck! -
Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install
You can't install an older OS over a newer one. So you'll get a message saying you can't install ML until you erase the drive.
I'm presuming you already have the full Mountain Lion installer on your drive.
Download DiskMaker X. Use it, the ML installer, and an 8 GB flash drive to create your own bootable ML installer. Boot to the flash drive when it's ready. From there, you'll get the same minimal work screen as when you boot into Recovery Mode. Use Disk Utility to erase the drive, then install Mountain Lion. Restore your personal data. -
i just upgraded from snow leopard v10.6.8 to os x mountain lion and my scroll bar has disappeared on all my applications on the internet. does anyone know a patch to get the scroll bar to work.
Open General preferences in System Preferences. You can set the desired scrollbar behavior there.
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I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.
Adobe Acrobat 8.0
standalone version
Worked for years.......pc crashed.......fresh install of everything, but Acrobat will install, but I get error message when I try to use. -
I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I purchased mountain lion but it keeps saying waiting and will not download
I purchased mountain lion over a week ago and the file will not download. It stays in a waiting queue and never initiates to even say downloading. I have deleted app attempted reinstall on multiple occassions but no luck. Additionally I have deleted app store cache to try and alleviate any issues but nothing is working. Also I am currently deployed to Afghanistan so a trip to the apple store is out of the question. Also I know my location is not an issue cause it allows me to purchase and install other items just fine. Any insight?
You could pull the app store plist.
That's what I would try first. (~/library/prefrences/com.apple.appstore.plist)
Also, I think the ML is kept in another folder as well. Let me take a look.
Yeah, try pulling the folder inside of the application support folder inside fo the computer libarary.
Go>computer>mac hd>libarary>application support>app store
pull the files inside the "app store" folder to the desktop. If there are more then a few, I would make a new folder on the desktop to drag them into.
restart and try the download again. Delete the download of ML from the applications folder if there is one there.
Make sure you don't delete the files. We might need them still.
Thank you so much for your service! I personaly appreciate it very much. -
I recently purchased mountain lion,but i could not update it is showing 102 error
i have purchased mountain lion on line, but i could not up date, it shows error102,after 3to 4 hours download
You have a corrupted old system. At the very least you need to repair the hard drive and permissions before trying to install Mountain Lion. However, this my not be sufficient. You may need to reinstall your old system before trying to install Mountain Lion.
Of course it would be more useful were you to provide the full information on the error message and what OS X version you currently have installed. Also check that you can install Mountain Lion on your model:
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009) -
Purchased Mountain Lion but can't access.
I purchased Mountain Lion, received two emails, copied the password into the space provided in one of the emails but when I went to access the PDF I was taken back to my original email. Never received a disc as I did with Snow Leopard so don't know what to do next.
Hope someone can help
Regards
BethYou download all of Apple's software and OS's using the App Store app.
Nothing ships on removable media anymore. -
Purchased Mountain Lion via App store but it appears to be stuck in download with no activity for over half an hour and no error messages. The download bar shows the download at about 1/20th for about half an hour as well. I had what appeared to be disk corruption. I used OS CD to repair - indicated successful. When I rebooted again the system showed the spinning icon again. I read that I should not install Mountain Lion if my disk still has errors. I'm not sure what my next steps should be?
Sign out of the Mac App Store.
Sign back in.
Restart the Download.
Sounds like you repaired whatever disk issues there was, you should be fine. Its now a matter of obtaining the install.
Others reported that it looked like it wasnt downloading here;
https://discussions.apple.com/message/19017752#19017752
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