I purchased mountain lion in the app store but it won't download

I bought OS X Mountain Lion in the App Store on my Macbook. It asked for my computer password and itunes accont password. After I entered them a button labeled "Download" replaced the "$19.99" button. When I click on the button a small whirling symbol appears above it but dissapars after a second and nothing begins to download. I tried to hit the apple in the upper left hand corner of the screen and select software update but it doesn't appear happens. What should I do?

Were you in your Purchases section of the app store?
After purchasing it, it should show up there.

Similar Messages

  • I downloaded OSX Mountain Lion via the App Store but I can't download to my other mac

    I downloaded Mac OSX Mountain Lion via the App Store.  My understanding is that you can download it on up to 3 machines?
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    I can go into iTunes into my account and then purchase history where it's recorded, but there's nothing here about how to download it again?
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    Log into the Mac App Store using the EXACT same Apple ID as before when you first purchased ML, and in your Account look under "Purchases", where you can download it again.
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  • HT1338 i have a really old mac book with mac osx 10.6 and I cant purchase mountain lion in the app store. it says its not compatible with this computer. what can i do

    I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?

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    If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
    (75909)

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    Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

    http://www.apple.com/support/mac/app-store/contact.html?form=account

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    I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

    Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
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    I purchased Mountain Lion from the App Store, and after 2 days it still hasn't downloaded. The download appears to have frozen.
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    Welcome to the Apple Support Communities
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    If it doesn't work, open Finder, go to Applications folder and delete the OS X Mountain Lion installer. Then, open App Store > Purchases, and download Mountain Lion again

  • I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?

    I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?

    JKmaple wrote:
    ... Would I be able to buy it if I already own it?
    The App Store will permit you to purchase Mountain Lion regardless of whether your MacBook Pro already had it installed when it shipped from Apple.
    If you bought Mountain Lion from the App Store, you will be able to install it on as many additional Macs as you may have. If you only have the one Mac and have no plans to acquire any others that did not ship with Mountain Lion, then there was no need to purchase another copy.

  • TS2986 New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

    New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

    If it's new, read. http://www.apple.com/osx/uptodate

  • I can't download previously purchased Mountain Lion in the App Store.

    So after having some hard drive problems, I reinstalled 10.6 from the disk that came with my MBP, and I'm trying to upgrade again to my previously purchased copy of Mountain Lion (I'm realizing now that I probably went about this the wrong way...).
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    I had already installed the combo update, but after restarting and checking for updates, a security update became available, and after installing that, everything is working normally. Thanks for pointing me in the right direction!

  • HT1338 I purchased mountain lion from the app store and I can find the download to install it?

    I just bought Mountain Lion online and it started to download to my computer.  I walked away and I can't find the download or the screen to see if it finished downloading from the internet yet?

    It downloads to your Applications folder.

  • Trouble downloading Mountain Lion from the App Store

    Hi!
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  • Redownloading OS X Mountain Lion from the App Store

    Hi,
    i need to re-download OS X Mountain Lion from the App Store, but cannot find the download. Trying to use my redeem code from the OS X Developer Programms tells me that the software is not available.
    How can i redownload the DMG to install Mountain Lion again ?
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  • I'm having trouble downloading Mountain Lion from the app store with a long "waiting" time

    I tried to download mountain lion from the app store, but it has been in the "waiting" mode on my desktop for some time... What should I do?

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  • Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?

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    If you go to System Preferences > Network do you see other networks listed on the left panel?  Is the lock in the lower left corner closed?  If not, highlight your network, then close the lock so you block other networks.

  • I have downloaded mountain lion from the app store on another computer.  I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

    I have downloaded mountain lion from the app store on another computer.  I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

    Mac App Store: Hiding and unhiding purchases
              http://support.apple.com/kb/HT4928

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