I purchased Mountain Lion online from the App store but it won't download

I purchased Mountain Lion from the App Store, and after 2 days it still hasn't downloaded. The download appears to have frozen.
Has anyone else had this problem?

Welcome to the Apple Support Communities
First of all, restart your Mac and resume the download. To resume the download, open App Store > Purchases, and press the Resume button next to OS X Mountain Lion.
If it doesn't work, open Finder, go to Applications folder and delete the OS X Mountain Lion installer. Then, open App Store > Purchases, and download Mountain Lion again

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I just downloaded Mountain Lion yesterday from the App Store and it won't install. I stopped it when it wouldn't do anything all day and now how do i restart the installation process?

Uaually when you purchase something from the app store and it has downloaded, you see an install button. I found nothing of that nature. I have a late model 2009 mac mini with plenty of memory and plenty of disk space. What am I missing?

Never mind, I see it's Mountain Lion.
Can you check in your Applications Folder to see if the installer is still there. You are confused on some things, because the installer should be giving you a DOWNLOAD text on the purchases page, not install.

Mountain Lion OS from the App Store

I purchased mountain lion os from the app store for my laptop but also want to upgrade my imac from lion to mountain lion. When I went to the mountain lion app to purchase it again for my desktop it did not give me the option to buy only to download. I thought we would have to purchases two copies of the OS for each device, is that incorrect?
Message was edited by: laminin77

The Terms of Use for Mac App Store software is that you may install it on as many Macs as you own or have in your control. That includes OS X.

Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.

Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.

Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?

I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?

If it's in the purchased page and doesn't download, you should contact Apple.

I bought OS X Mountain Lion a few days ago from the App Store but it will not download. In the purchased section of the App Store it says 'an error has occurred' in red letters next to the download button. I have been charged for it but not downloaded it?

If i click on the download button in the purhased section nothing happens. if i go into the App store and click download on Mountain Lion there it looks like it is starting to download and opens Lauchpad but it never moves off 'waiting'.
Any help would be great.
Thank you !

Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact

I purchased mountain lion in the app store but it won't download

I bought OS X Mountain Lion in the App Store on my Macbook. It asked for my computer password and itunes accont password. After I entered them a button labeled "Download" replaced the "$19.99" button. When I click on the button a small whirling symbol appears above it but dissapars after a second and nothing begins to download. I tried to hit the apple in the upper left hand corner of the screen and select software update but it doesn't appear happens. What should I do?

Were you in your Purchases section of the app store?
After purchasing it, it should show up there.

Mountain Lion gone from the App Store?

I originally had some disk problems with my 2010 MacBook Pro, so I erased the drive using the recovery console and went to reinstall OSX, but it says I haven't purchased Mountain Lion in the App Store! Well, I went to the App Store to buy it and can't find it?!?!?!

Yeah, I can't find it in iTunes either... It's like the Obamacare website. DOES-NOT-WORK.

I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

The iWork 9.2 updater is for those using Mountain Lion. Why do you want to update to Pages 4.2 if you're still running Lion? There is no benefit & many users have had problems.
That being said, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.
Alternatively, you can download the standalone update here.

Where did Lion Go from the app store?

Where did Lion Go from the app store? it's gone. I my MacBook Pro can't run Mountain Lion but it could run Lion. But it's gone!

If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.

I want to purchase Adobe Lightroom from the App Store but cant find the exact match. Please help! Thanks

I want to download Lightroom from the App Store but I can't find the exact match (I think its $149 Aus dollars). There seems to be many other items related to Lightroom but not the one I need.
This is the first time I'm purchasing online so I am wondering if I need to enter my credit card details to see the full range of software available?
Your assistance would be appreciated.
Thank you.

No, you can view items to purchase even if you have nothing on your account at all.
You may wish to check with the developer forums for clarificaion on finding exactly what you want.

I have purchased an app from the app store and cannot seem to download it. I have tried restarting, and checked my connection but this seems to have no effect. I have also downloaded other (free) applications since then and some of these download

I have purchased an app from the app store and cannot seem to download it, the download statrs and then rapidly cuts out, it will not complete and seems to repeatedly go over the same few Mb. I have previously downloaded large files and not had a problem with them.
I have tried restarting, checked my hard disk (and repaired a sector of the disk) and checked my connection but this seems to have no effect. I have also disabled virus protection and my firewall to see if this has an effect. I have also downloaded other (free) applications to test it since then and some of these download but not the larger ones. Has anybody else encountered this? Does anyone know how to solve it?

Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/

When is mountain lion coming to the app store.

When is mountain lion coming to the app store?I've searched the app store and apparently it doesn't exist.
The add says coming in july.It's July.

Or today, for some of us....

Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?

Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?

The only way I know is to purchase it as a gift.

Purchase can be made from the app store yet I couldn't make any purchase from the game app (candy crush) directly, please kindly your help for further direction

Purchase can be made from the app store yet I couldn't make any purchase from the game app (candy crush) directly, please kindly your help for further direction

Can I add my existing, licensed apps to my list of 'Purchases' on the Mac App Store so I don't have to buy them twice?
No. Only apps purchased from the App Store can be re downloaded for free including updates.

I purchased Mountain Lion online from the App store but it won't download

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