I purchased music, but there is no downloads available. Ideas ?

I purchased music, but never received a download and none show available. Second times a charm, same results. Any ideas ??

How to report an issue with Your iTunes Store purchase

Similar Messages

  • I can browse the store and even purchase music but it won't download because I don't have the privilege to make changes. What?

    I had no problem being connected to the store and browsing.  I eventually bought a CD but it won't download it.  It won't download podcasts either.  It tells me that I don't have the privilege to do so and to connect my network settings.  This is the first time I'm using my MacBook Pro with iTunes.  What is wrong?

    As it says on the page that you posted from :
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
    If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I just got a new computer. I have downloaded iTunes and authorized it. It shows my apps and music but says something about "downloading all". Do I have to download everything on to this new computer or is it already in there? I need to sync my iPad too.

    I just got a new computer. I have downloaded ITunes and authorized it. It shows my apps and music, but says something about "downloading all". Do I have to download everythingon to this new computer or is it already in there? I also have an iPad that I need to sync. Is there anything special I need to do with the new computer before syncing the iPad? 
    Any help would be greatly appreciated,
    Issy2090

    Your past purchases are not on the computer.   By choosing download all, those purchases will download to the computer. 
    Once authorized to your iTunes account you can control the computer.
    When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
    Say yes, this is what you wan to do. 

  • Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95160)

  • Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • I have just downloaded itunes to my new laptop. I can see purchased music but not all my cds - do i needto reload them?

    I have just downloaded itunes to my new laptop. I can see purchased music but not all my cds - do i need to reload them?

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • Tried to download past purchased music but tried to do too many at one time now frozen help fix

    Tried to download past purchased music but tried to do too many at one time please help fix asap!

    If you had given us sensible information, I could look it up for you if your efforts fail.
    Right now, I don't even know if you are on a Mac or on a Windows box.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • My iTunes library shows all music but there is an exclamation mark to the left on all entries and there is a message stating "original file could not be found" although all music is on the iPad.

    My iTunes library shows all music but there is an exclamation mark to the left on all entries and there is a message stating "original file could not be found" although all music is on the iPad.

    The massage means what it says. iTunes can't find the actual music files. All iTunes has is a database of where the files should be and they are not there.
    Try:
    - iTunes: Finding lost media and downloads
    - Redownloading iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My computer died rather rapidly so i had no chance to do a backup or anything. now i want to put itunes on my new computer but it will not sync with my ipod. i got my purchased music but not the playlists and it does not sync when i plug it in.

    my computer hard drive died rather suddenly so i had no chance to do a back up or any thing. i put itunes on my new computer and got my purchased music but my ipod will not sync and i cannot get my playlists onto the computer. is there any way to get my playlists on my new computer and also get my ipod to sync. it is a waste of time to purchase new music and i do not want to purchase a new ipod since i have so much memory left on this one.

    Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists  and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
    Thanks to all.

  • My iPad is downloading my video purchases automatically, but it's only downloading two episodes from Supernatural S10 that I have watched and deleted. I can't stop it from downloading, and I can't download anything else because of it. Help!

    My iPad is downloading my video purchases automatically, but it's only downloading two episodes from Supernatural S10 that I have watched and deleted. I can't stop it from downloading, and I can't download anything else because of it. I don't know what to do. There is some sort of glitch happening and it's really affecting my iPad. I've tried letting it download but before it completes, it says it is unable to complete process and asks me to try again. I am on a limited interest data plan and can't afford these downloads to continue. What can I do?

    Have you tried deleting the App within the Settings menu (rather than from the Home Screen)?
    Settings>General>Usage>
    From the Apps list, find the App (press "Show all Apps" if the app is not in the immediately shown list), tap on the app you wish to delete, then tap "Delete App"

  • I am trying to download Mavericks: it says I purchased it but it hasn't downloaded. What do I do?

    I am trying to download Mavericks: it says I purchased it but it hasn't downloaded. What do I do?

    It's a big file 5.29 GB. Look in LaunchPad to see if there isn't an icon for the download with a slowly moving progress bar.

  • I purchased music but it doesn't appear in my library, only as purchased in the store. How do I get the songs to my library??

    I purchased music but it doesn't appear in my library, only as purchased in the store. How do I get the songs to my library so I can burn a CD??

    Welcome to Apple Support Communities
    You have to download the purchased music, because now you can only listen to purchased music from iCloud. See > http://support.apple.com/kb/ht2519

  • I rented a movie on my iPad that stopped downloading in the videos app and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

    I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

    What is your current connection via speedtest.net
    Make sure DNS is set to auto (settings - general - network)
    If on wifi try ethernet

  • How do I transfer my iTunes library to a new computer?  I have transferred purchased music but wish to transfer the rest of my library.  Home sharing isn't responding and the computers are going to be in different locations.

    How do I transfer my iTunes library from my old computer to my new one?  I have successfully transferred purchased music but not my library of CDs.  Home sharing will not work, and isn't working in fact, as the computers will be in different countries.

    Assuming your library is in the default location and all of the media is stored within the library's media folder then this is what you need to do:
    Copy the entire iTunes folder from <User's Music> on the source computer to <User's Music> on the target computer.
    You can do this directly over a network (making use of shared network folders) or by making a copy on an external drive, moving the drive between computers, and copying again. Any way that works is good. However if you say that you cannot use Home Sharing (doesn't work properly anyway) because the source and target are not on the same network then method 2 as I describe it won't work either.
    Your playlists, play counts, ratings etc. are stored inside the database iTunes Library.itl which is inside the iTunes folder and a successful migration includes all of this information, not just the media files. I recommend method 1 from the earlier link as it sets you up with a backup mechanism to use in future. All hard drives fail eventually and often without warning, or at least a warning that is noticed and then heeded.
    If the initial assumption is wrong, or you need help checking, just ask.
    tt2

  • I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol  A dotted circle and these will not play.please help asI am frustrated.

    I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol  A dotted circle and these will not play. Please help as I am frustrated.

    Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
    http://support.apple.com/kb/ht1808
    If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
    Regards.

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