I purchased music on itunes but it doesn't download on my library?
I purchased music in the itunes store, never had a problem before to get it on my library, but this time it doesn't seem to have downloaded it?
See: iPod does not play content purchased from the iTMS.
Similar Messages
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Purchased music in Itunes and it did not download anything but the titles of the songs.
purchased music in Itunes and it did not download anything but the titles. I cannot find where I can get support to get my purchase fixed. IThis is the most frustrating support system ever.
Where can I get support?Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I'm trying to purchase music from iTunes but it is asking me security questions that I've never had to use before and I don't remember the answer. Has anyone else and issue with this and know what I could do to fix this?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90158) -
Purchased music in iTunes but not sync'd to iPhone music player
I can log into iTunes, view all my music including purchased music in iTunes, but the music is not sync'd to my iPhone. All other sync'd applications including MS Calendar, Comcast mail account, pictues, etc worked just fine. Why is the music sync feature not working with my new phone??
In order to sync music or videos to our iphone, it has to exist in your Library and not just under the itunes store. If the music does not show up in the library section, click on store at the top of itunes and check for purchases.
If it comes back with a message that all purchases are downloaded, you will need to log into your itunes store account and go to purchase history to report a problem with the particular items purchased.
To log into your itunes store account and view purchase history:
Open the iTunes store and click on your email address in the upper right corner.
Enter your password and choose view account in the window that pops up.
When your account opens you will see a button to view purchase history.
In purchase history you can report a problem for any item purchased. -
I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?
Hello KailaRy
Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
HT5012 I bought a cd on itunes but it doesn't download! What shall i do?
I bought an album on itunes but it doesn't download! What shall i do?
What happens when you try and download it?
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I have been buying music on iTunes but it doesn't show up?
Hey everyone, I am sure at least one person is having this issue with there iPod. Well So I have been purchasing music from iTunes which the songs cost 1.25 for 5 songs.Which those songs never showed up into my music neither my downloads. So I went to go check iTunes and so I checked, and the songs were there! It said I needed to buy them again (RIP OFF) And you know I buy all of my music on iTunes and none of the album pictures are showing which now I am afraid that they will get deleted... SOME ONE PLEASE HELP!
What happens when you try to redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Did you get a receipt for the purchases? Maybe you never actually purchased them -
HElp
You are not using iTunes Match are you? If you are, you have to turn it off on the device before you sync with iTunes but I'm not sure how that impacts manually managing music in iTunes. I would also assume that if you use Match, the songs would download from the cloud by using Match on the device.
iTunes Match on iPhone, iPad, or iPod touch - Support - Apple
This is sort of a long shot, but it's easy to try and won't hurt anything. Close all the apps on the iPad in the recents tray and reboot the iPad, then try again. I saw this work for someone else a while back that couldn't download or sync music, but I think it was probably just a coincidence, but as I said, it will not hurt to try.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod
Is the iPod signed into the account that purchased the music?
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I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
I purchased music but it doesn't appear in my library, only as purchased in the store. How do I get the songs to my library so I can burn a CD??
Welcome to Apple Support Communities
You have to download the purchased music, because now you can only listen to purchased music from iCloud. See > http://support.apple.com/kb/ht2519 -
I cannot find a way to authorize my new computer to play previously purchased music from itunes. The directions say to click on STORE menu, but I don't see that option.
Go to the Store menu item on the menu bar, and choose Authorize This Computer, as shown below.
If by any chance you don't see the menu bar (File, Edit, View, Controls, Store, Help), first enable it by using CTRL+B. -
I dont want my purchased music from iTunes shown in my music app. But I cant get rid. I delete only for it to stay where it is. Any tips? Or is this a glitch from IOS7?
go to settings/music/show all music-off. I had this same issue
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I recently moved to USA from Canada. I have not changed my apple id but I have changed my phone and computer. Is there a way to retrieve my purchased music via iTunes? I checked what was available to download and only got a few digital booklets.
Most Windows users don't.
Purchase an external hard drive and use the backup software that comes with it to backup files from your computer.
Buy TouchCopy and install it on your new computer, connect your old iPod and transfer your songs to your computer.
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