I purchased my daughter the new ipod. I downloaded the latest version of itunes and after syncing the new ipod, I was unable to get the majority of my songs. They all appear with an exclamation point. Even the ones purchased on itunes. Why?

I purchased my daughter the new ipod. I downloaded the latest version of itunes. After syncing the ipod, all my songs appear grayed out. They have an exclamation point next to them. Even the ones I purchased from itunes. How do I get my songs back?

Usually, the exclamation mark tells you that the song was not where the program expected to find it. It may also mean that there was an error with the file itself.
   If you click on the exclamation mark, it may give you a reason. You can also double click the file to make it play. If the file is not found, it will tell you. Just follow the prompts to look for the song again. It will ask you if you want to look for the other missing songs in the same folder. You can do it, but unfortunately, the last few updates have made the program blind to the songs that are there and you sometimes have to do the same process for each song.
   If neither of these help, I would suggest starting from scratch and reinstalling iTunes. I have had to do that before. Do your best to back up the library and such first.
   Sometimes a computer will rename a hard disk (Windows) and all the songs on that disk will be gone to iTunes because it will think it's looking in the right place. It can't recognize that the hard disk or partition has been renamed.
I know that this is a podcast, but the principle is the same. A dialogue box should pop up to tell you just what the problem is.
   I hope this helps!

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