I purchased my iPad and the apple care insurance from apples website, i received my iPad but didn't receive my apple care papers, should I have received any paperwork for that?
I purchased my iPad and the apple care insurance from apples website, I received my iPad but didn't receive my apple care papers, should I have received any paperwork for that?
When purchased together, AppleCare is automatically activated and applied to your device, so no proof or registration is usually required. Apple usually sends documentation of coverage after a few days, though. If you didn't receive the documentation, it may have been lost in the mail. You can confirm coverage here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If that doesn't show the correct coverage (the expiration should be two years from your date of purchase) and it's been at least a couple of weeks since you purchased, call Apple support, ask to speak with someone in AppleCare Plan Administration, and explain the mistake to them.
Regards.
Similar Messages
-
I have an appt at the Leawood, KS office tomorrow (thurs at 1:30 pm) I need to cancel due to car trouble. I rescheduled for friday but can't find how to cancel the appt tomorrow.
I dropped my ipad and the screen is blueThese are user forums. You aren't speaking to Apple here. We don't make nor reschedule nor cancel appointments. Call where you made the appointment.
-
I just purchased a new ipad and the salesperson told me to link all my info in the icloud. My home Mac does not have an icloud option in the system. How do I get it? I looked in the app store and didn't find it. Please help!
Hi..
Which Mac OS X do you have installed now??
iCloud for your Mac requires you have Lion v10.7.2 installed > Apple - iCloud - Learn how to set up iCloud on all your devices
Make sure your Mac meets Lion's requirements before purchasing Lion.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Apple - OS X Lion - Technical specifications
Once you have installed Lion, the iCloud settings are located in System Preferences > iCloud.
edited by: cs -
I have 3 iphones, an ipod touch and an Ipad on the same itunes account. should I have a different account for each device? If so how do I get all my purchases, like music on all the devices?
You can sync as many devices as you want to the same iTunes account, there is no limit. You can have the same content on each device or different content, the choice is yours. iTunes will keep everything straight, by device, including separate backups. I'd suggest giving each device a unique name, to make things easier.
-
I have 2 apple id's. But i want my music on iTunes common on both id's. I use one ID on my iPad and the other on my family iMac. how do i do it?
Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.
-
A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both my iPhone and iPad and the iPad was also remotely wiped. As soon as I saw it I recover the password and return the access to my iPad. But iPhone is not registered for my apple ID any longer. Can Apple help me somehow? I have all the documents and the iPhone box. Will they lock the iPhone and return me access to it. I'm sure it's been attached to another apple ID.
PS. the apple ID I'm using on the discussons is not the hacked one.Try contacting the Apple account security team and ask: http://support.apple.com/kb/HT5699.
-
iOS 5 used to allow Airplay between iPad (WiFi) and Apple TV (Ethernet) as long as they were on the same network, i.e. connected to the same wired/wireless router. In iOS 6, now both the iPad and the Apple TV have to be on the same network and both have to be connected using WiFi ? Why did they change this ? Means that the iPad and the Apple TV box both have to be in range of the wireless router when this wasn't a restriction before. Apple TV could be anywhere as long as it was connected to the same wireless router via ethernet cable. Seems like an unnecessary thing to restrict.
I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time! -
Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not. Is this a preference or perhaps a defective unit.
Double-click the Home button and swipe the Task Bar (at bottom) to the right. Check volume and mute settings.
-
I have activated the genius for Ipad and the message that It was a success never disappears . It is impossible to access the itunes or apple store. What can I do?
You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
-
I own a new iPad and a MacBook Pro. An Apple store assistant changed my Apple ID on my iPad, and the new ID showed up in the iCloud setting on the iPad. However on my Mac laptop the iCloud still shows my old ID, so there is no synching of documents going on between the iPad and the laptop. What do I do?
On the mac's system preferences: click the iCloud icon, then "sign out" button. After, you can enter the new ID.
-
IPad case that carries both the iPad and the apple wireless keyboard?
Has anyone found an iPad case that carries both the iPad and the apple wireless keyboard?
Michael ..
See if this might work for you > Incase Origami Workstation - Apple Store -
Can you have an ipad and the computer on the same apple id for facetime?
I want to have the same email for facetime on both devices... will this work.
Welcome to Apple Communities.
You can use the same Apple ID on an iPad and a computer but you cannot have both devices on the network at the same time.
I have a MacBook pro and an iPad and had the same Apple ID for both. When a Facetime call would come in, the iPad would conflict with the MacBook and the call would fail. Likewise, if I tried to place a call, Facetime would fail. If I shut off one of the devices, Facetime worked fine.
What I did to resolve the problem is create two email addresses for my account (one gmail and one yahoo). I asigned the primary one to my iPad and the other to the computer. Since most of my Facetime calls are on the iPad, people usually can reach me on my primary address.
Hope this helps.
David -
I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
i'm streeming on apple tv from my ipad, and the subtitles is not visiable on apple tv. what can i do?
on my ipad i can see subtitles
and whill streeming i can selecte the wanted subtitles, but thay do not appeare on screen
thanksin the apple tv my language is not listed in the setting
on the movie bar i can select the wanted subtitles, but when i select the subtitles it keep going back to no subtiltes.
whan playing from my macbook i can see subtitles.
thanks -
Hi,
My iPad and the camera connection kit is completely useless to me, ever since the update where Apple restricted the device from connecting to certain external devices. I've tried everything, but is there any way I can get rid of this annoying problem? The bottom line is that I'll stay away from apple, because they basically make it so the devices control you, and you don't control the devices. I've even jail broken to try and fix this. I need my USB drives to work as they have many folders. Formatting doesn't work, so it is definetly down to the software and it's restrictions.
Please help.The camera connection kit is to be used to connect a camera or an SD card and transfer photos/video. You can't fault them for something that happened to work and doesn't any longer. There are drives like the seagate available if you need access to extra storage
http://www.seagate.com/external-hard-drives/portable-hard-drives/wireless/goflex -satellite/
Maybe you are looking for
-
Display a BLOB data from Oracle in the browser
Hello, I am trying to display Oracle BLOB(ie ORDSYS.ORDVIR) directly in the browser using ASP. It is working in SQL Server, but Oracle seems to be giving a problem... The code written in ASP is as follows : <% 'Clear out the existing HTTP header Resp
-
How to setup photo structure after switch from Windows?
Hi Colleagues, Have changed all computers at home from Windows into Mac. As a result have new Air and Pro Retina plus NAS system by Qnap. WIth windows was having a regular photo file structure that was stored on NAS. This "library" has approximately
-
How to save dynamically generated PDF files with proper file name?
Hi, I need to save the pdf file with default name which generated by dinamically. this is the code i am trying to save by default protected void processRequest (HttpServletRequest request, HttpServletResponse response) throws ServletException, IOExce
-
IPad not listed correctly in Devices
If you look at your account page in iTunes and the iTunes Store there is a section for "Manage Devices". I have an iPad, the new 3rd Gen, and it shows up as an iPad2 under my devices. I think this may cause issues when syncing, downloading and play
-
Applicationbar button icons not showing
Hi. I using the following line to show appbar button and add icon on it but the icon is not showing up: < shell:ApplicationBarIconButtonIconUri="/Assets/wp_phoneAppBar_icons/record.png"Text="record"x:Name="StartRecording"Click="StartRecording_Click"/