I purchased National Geographics Magazine yearly subscription back in December and to date have not received my Monthly Magazine. National Geog say they can't help me as the purchase was done through APPLE. Apple also don't seem to want to help. anyone

I purchased National Geographics Magazine yearly subscription back in December. Since then I have not received my Monthy Magazine. i also purchased the December Edition separately. Since I have Sync my iPad to my Computer i have lost everything. I have contacted National Geog but they tell me that they are unable to help as both my Subscription and the Dec. Issue were purchased through APPLE. I have also contacted Apple who have also been of no help, telling me that i need to contact National Geog.
Can anyone out there offer any HELP?

Thanks for reading and thanks for the advice. Perhaps I'll ask them about it next time this problem occurs, although carrying the thing through a mall that is only about a mile away is the least of my worries. I'll do if it is both free (I don't make enough at my job to pay for such a service) and relatively speedy, although I'd hate for them to come over and for the computer to work properly (as bad as that sounds). It'd be a wasted trip and nothing would get fixed.
I'm contemplating videotaping myself performing my "fixes" on it the next time I have this problem.

Similar Messages

How can I get access back to sounds and lessons I have not downloaded before updating?

When I purchased my Mac about two months ago, I had access to all of the lessons and sounds, I just had to download them. I recently downloaded and installed the update and in doing so I lost access to sounds and lessons I had not downloaded. It tells me that I need to purchase the sounds and lessons package. How can I get access back since I have already purchased it?

Apple does not support downgrading the iOS.
Yes, iOS 7 looks quite different. But there are many new and valuable features. As time goes on you will not remember how it used to look.

How can I restore my iPad Air to factory settings as I don't have internet on my laptop. After I erased everything from settings. It shows to restore n update through Apple server. Pls help me how to restore it to factory settings.

How can I restore my iPad Air to factory settings as I don't have internet on my laptop. After I erased everything from settings. It shows to restore n update through Apple server. Pls help!

Without internet connection there is no way for you restore the iPad.

Hi, I followed the instructions to apply for the Made For iPhone Program. After submission of the necessary documents and information, I have not heard back from Apple. How to track the application progress? Can someone help?

Hi, I followed the instructions from Apple MFI website, to apply for the Made For iPhone Program. After submission of the necessary documents and information, I have not heard back from Apple for couple weeks. How to track the application progress? Can someone help? < Edited by Host >
Thank you.
Best Regards,
Gerald

Hi Gerald
This is a user-to-user forum, and your message will not be received by Apple. You will need to sign into your Developer/MFI account, and contact Apple that way. This can be done here.
P.S Please do not post your e-mail address here.
Taylor

HT201269 I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can

I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?

You can't reset it. If you don't konw the password then you can't use that backup

HT1498 where can I find a receipt when renting a movie through apple tv

where can I find a receipt when renting a movie through apple tv

On the Movies app, or in any installation of iTunes on a computer (signed in with an AppleID).

Can you access a web camera, ichat or Skype through apple tv?

Can you access a web camera, ichat or Skype through apple tv?

http://www.skype.com/intl/en-gb/get-skype/on-your-tv/skype-blu-ray-and-tv/
http://www.skype.com/intl/en-gb/get-skype/on-your-tv/skype-ready-tv/

Play the Adobe Content Viewer through Apple TV

Does anyone know if its possible to play the Adobe® Content Viewer through apple TV for demonstration purposes

I haven't used it yet, but several colleagues swear by it. Take a look, I think that will work!
http://www.airsquirrels.com/reflector/

I have an apple ID and password but my ipad is broken and they say they can't get in because they don't have my i cloud password. I never set one up and don't know what one is

My I pad broke after only a few months and now they won't mend it as they say they can't get in as my i cloud password not working. I never even set one up? I have an apple id and password but that's not enough for them to get in.

Welcome to the Apple community.
It's your Apple ID and password they want.

I've been locked out of my iTunes account and Apple support say they can't reset it!

Apple seems to have a problem in which some accounts become locked and cannot be unlocked. Don’t bother responding with comment s like which i pulled form this site while tracking down my login issues:
"IT'S YOUR ACCOUNT YOUR RESPONSIBILITY IF YOUR STUPID ENOUGH TO SET UP AN ACCOUNT YOU CAN'T ACCESS THAN KICK YOUR OWN...TAIL!!! Pathetic cry babies....smh!"
This is my issue. My account has worked without an issue since I created the account 1+ years ago. Then for some reason i was prompted and i could not sign into my account. I went to iForgot site
Requested Email Verification to unlock account – I request email verification but the email does not arrive. I know my account emsil account works. I receive email every day to the email account from friends, family and even Apple (download billing receipts, and other apple notifications). I created another "test" apple id and received an email without This option does not work either because the verification email is not sent (or never arrives)
Next I went down the challenge question path. I cannot get past the enter birthdate page as it is never considers my birth date as valid entry. And yes, i know my birthdate but it is no longer accepted as a valid input.
I had a chat session with Apple support and they are aware of this type of issue but there is no process in place to fix these accounts. According to Apple Support (the person i chatted with) there is concern about protecting users identity by giving other access to your account. I personally question this response because i had account issue with other companies that mange personal date (e.g. my Bank) and the issue was resolved. Apple cannot or will not fix this issue. Without resolution i can not get to content i have purchased but have not downloaded and i can not purchases or upgrade exiting apps.
Any ideas?

Apple's primitive security scheme was very visibly embarrased by a media writer who saw two of his devices more or less wiped clean while he watched helplessly due to a social engineering crack. (not a hack, a crack)
You and a number of others have been caught between Apple's shutting down identity repair system and whatever unspecified fix. How long are you stuck? Well, they have your money already, and you consumers tend to be okay with the abuse, so they aren't in any hurry.

I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??

I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??? I restarted my computer and tried the whole process again and still...the power cord with an arrow to iTunes. And I know this means I have to go to Apple and get another phone and will lose anything that wasn't backed up. Anyone else have this happen or have a solution so I don't have to do a restore???

Reboot your computer.
Disable your antivirus and firewall.
Connect the phone to a USB port directly on your computer, not to a hub. If your computer is not a laptop and has ports on both front and back use a port on the back.
If iTunes does not recognize the phone when you connect it see: http://support.apple.com/kb/HT1808
If it STILL doesn't work open a command window and type:
netsh winsock reset
Then try again. (It seems that a recent Microsoft Windows update may have corrupted network settings; this restores them to the factory default).
BTW, was there an error number associated with the failed update?

While watching an iTunes movie from my Apple TV, why does my movie stop playing at the 1 hour mark? I'm assuming I have a setting causing this to happen, but I have no idea what setting needs to be changed. Can someone help me?

While watching an iTunes movie from my Apple TV, why does my movie stop playing at the 1 hour mark? I'm assuming I have a setting causing this to happen, but I have no idea what setting needs to be changed. Can someone help me?

It's right at an hour (consistently), but the computer goes to sleep prior to that. It's as if iTunes goes to sleep. Also, it wasn't always this way. Originally, the movies played through without interruption. At some point, I guess a setting was changed, and now I only get an hour. Also. My energy settings are set to go to sleep at 10 minutes.

Dear all, I have a MacBook Pro bought in April 2011. Last April, it got stuck while the wheel was spinning and I had to force it shut. That cost me my hard drive. Now, it's stuck again. I tried esc, cmd tab, moving the trackpad on the apple, but no. HELP!

Dear all, I have a MacBook Pro bought in April 2011. Last April, it got stuck while the wheel was spinning and I had to force it shut. That cost me my hard drive. Now, it's stuck again. I tried esc, cmd+tab, moving the trackpad on the apple, but no. HELP!

Dear John,
thank you for your prompt reply. After I sent the email, I left the wheel spinning to see if it would eventually stop. It didn't, but after a while the screen turned blue, so I decided to switch everything off with a forced shut-down. I could not restart with the OS DVDs because I am currently away from home, but fortunately everything was more or less fine after restarting. It then got stuck again, I forced it shut again, restarted again, and now it seem to work but I won't overdo it and will switch off smoothly after writing this (unless it gets stuck again). Last April I have replaced the HD, so it's now just under 6 months old. And, of course, since the crash occurred when I was abroad and had backed up just before I left, I have lost only a few days' work. Still, and I know this will make me hugely unpopular here, with my 5 previous laptops running on MS Windows I never had a problem. Which does not mean I loved the OS, or I would not have switched to Mac.
Anyway, and this is the main reason for this message, thank you very much again for your speedy intervention.
Claudia

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

Windows 7 on Bootcamp I am locked into a DOS screen and it is not installing. I have been on line with Apple and microsoft and they can't help. I have lated versions of Lion and bootcamp. HELP

I ran bootcamp and tried to install Windows 7. I end up with a DOS screen and an unresponsive keyboard.
I have been on line with Apple and microsoft and they can't help. I have lated versions of Lion and bootcamp. HELP!
My Lion is up to date.
I used the 64-bit windows disc.
Should I try parallels?

Do you have a DOS screen with a command prompt or just a blank screen?
Is your Windows 7 x64 an original MS Full Version Installation DVD?
Did Windows 7 Install Disc start?
If it did you would have had to choose the location of where to install Windows 7.
Did you select the Partition named BOOTCAMP that corresponded to the Partition Size you created in BootCamp?
Were you asked to format the Partition?
Did you format the partition to NTFS and then get an option to click NEXT and actually start the Windows 7 installation?
Do you have a wired USB keyboard and wired USB mouse?
If you actual went through the installation and restarted then here are some things to try:
First try doing a CONTROL-ALT-DELETE and see if a Windows Option Screen appears.
If you get the Screen you will have some options displayed.
You want to highlight and click TASK MANAGER which should be the bottom choice I beleive.
If Task Manager runs you will get a window showing all the processes running.
See if you can find EXPLORER.
If EXPLORER is running highlight it and go to the bottom right and click the END TASK button.
Now go to the Top Left Menu Bar.
Click FILE
In the sub menu that opens select RUN or RUN NEW TASK (Not sure which it is in Windoes 7 as I am running Windows 8)
Once RUN is selected a new window will open to CREATE NEW TASK
Type in EXPLORER and then the OK button.
If Windows 7 installed properly the Desktop should appear after a bit of time.
Your first concern is to get your keyboard running so you may have to remove and reinstall Windows using Boot Camp on the Mac Side.
Let us know how it goes..

I purchased National Geographics Magazine yearly subscription back in December and to date have not received my Monthly Magazine. National Geog say they can't help me as the purchase was done through APPLE. Apple also don't seem to want to help. anyone

Similar Messages

Maybe you are looking for