I purchased OSX Lion from the APP store. The installation failed, but the store says it is installed, which it isn't. Does anyone have an answer to get the APP to re-download the APP?

The APP store has my purchase of OSX Lion marked as "Installed", but it isn't. The installation failed and I'm tring to redownload the OS but cannot because it is marked as installed.
Any suggestions?

Are you sure that the installation failed, or are you perhaps confused about what happened. It is a 2 step process for Lion. What gets downloaded to your Mac is an installer. Do you find a Lion Installer in the Apps folder on your Mac? If so, double click to open it and follow the on screen instructions to install Lion on your Mac.
Always be sure to back up your Mac before attempting an OS upgrade in case something goes wrong and you loose your entire kit.

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Does anyone have an answer yet to this time out thing with the Itunes 9????

I see so many threads but can't follow through each one. Does anyone have an answer to fix this?
dawniedoodle

What time out thing with iTunes 9? You'll get better answers if you give as much detail as possible when asking a question, including any error messages you've received and any trouble shooting steps you've already taken. From your question, it's not at all clear what your problem is.
Best of luck.

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it fomr the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years.

I have enabled homesharing in iTunes (from the advanced menu) and then used the same details when enabling homesharing on the Apple TV (settings computers), but I still can't stream my itunes to ATV. Does anyone have suggestions to resolve?

I have enabled homesharing in iTunes (from the advanced menu) and then used the same details when enabling homesharing on the Apple TV (settings > computers), but I still can't stream my itunes to ATV. Does anyone have suggestions to resolve?

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

Every time I sync my iPhone with iPhoto I end up getting duplicate photos on my iPhone. The other problem is that I can not delete the dups on my iPhone. Does anyone have an answer to this problem?

Every time I sync my iPhone with iPhoto I end up getting duplicate photos on my iPhone. The other problem is that I can not delete the dups on my iPhone. Does anyone have an answer to this problem?

Mike whether I create a folder within the Pictures Folder that iTunes uses to sync photographs or just copy them into the main folder the result is the same, I end up with Photo Library plus another album containing an identical set of pictures as contained in Photo Library.
The User Manual for iOS5 states ...
You can create, rename, and delete albums on iPhone to help you organize your photos and videos.
Create a album: When viewing albums, tap Edit, then tap Add. Select photos to add to the new album, then tap Done. Note: Albums created on iPhone aren’t synced back to your computer.
Rename an album Tap Edit, then select an album.
Rearrange albums Tap Edit, then drag up or down.
Delete an album Tap Edit, then tap the delete sign.
Yes I can Add a new Album, but cannot delete an album already created. The delete sign does not appear.
In iTunes the only folder that I can see listed is the man one into which iTunes stores pictures, which I have named iPhone Photos.
When I look on my PC this iPhone Photos folder contains another folder named iPod Photo Cache and a multitude of folders created by iTunes, the named F00, F01,F02 etc etc. and a Photo Database file.
Now whether I create a seperate folder within iPhone Photos to store my favourite photos in, or just copy them all into the iPhone Photos folder without being encased within another folder, or create a folder inside the iPod Photo Cache folder the result is the same ...
I end up with Photo Library plus another album containing an identical set of pictures as contained in Photo Library.
I am going around in ever decreasing circles here and getting nowhere fast!!

Help. Photoshop CC14 on Mac 5k (2014) running Yosemite 10.10.1. Photoshop stops responding when I'm opening files, saving files or creating new ones. Is anyone suffering the same problem? Does anyone have an answer?

Help. Photoshop CC14 on Mac 5k (2014) running Yosemite 10.10.1. Photoshop stops responding when I'm opening files, saving files or creating new ones. Is anyone suffering the same problem? Does anyone have an answer?

First, go install the MacOS 10.10 updates - you should be on 10.10.2.
I haven't heard of Photoshop not responding during opens and saves. Does it stop responding while the open/save dialogs are visible, or while Photoshop is actually reading or writing files?
10.10.1 did fix a crash in the open/save dialogs, but 10.10.2 still has some odd issues (mostly program errors coming from the OS code) in the open/save dialogs.

I am using photoshop cc 2014.2 And when I use save for Web it gives me a dialog box that says it is using Latin characters I've never seen this before. Does anyone have an answer for this problem or do I need to go back to the older version of Photoshop.

I'm using Photoshop cc 2014.21 I you save for Web and dialog box comes up that says that Photoshop is using Latin characters and that servers cannot recognize Latin characters in webpages and you may have trouble viewing these pages does anyone have an answer for this problem?

What Firefox version is currently installed on the computer?
You can find the full version of the current current Firefox release (37.0.2) in all languages and all operating systems here:
*https://www.mozilla.org/en-US/firefox/all/
If you have a very old Firefox version then you could consider to uninstall that version to clean up existing registry keys (especial the uninstall key).
Make sure NOT to remove "personal data" when you uninstall Firefox, because that will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Check the Firefox program folder and remove the Firefox program folder if there are still files left in it.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Ive tried every possible way to get my ready preorder of an album to download and nothing is working... ive checked recent purchases.. going to my computer.. and still nothing.. does anyone have an answer as to how i can fix this? i just want my music!!

i have gotten my email that me preorder of an album is ready.. clicked on the link and got brought right to the home page of the itunes store.. went on my computer and checked all the recent purchases but i still cannot find my "purchased" music anywhere.. does anyone have an answer for me? im really aggravated.. a nice answer of how to get my already paid for album would be GREATLY appreciated..

Hello nicolefromlisbon
If the download link is not working to get your Pre-order, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

WHEN USING FACETIME, THE OTHER PERSON CAN SEE AND HEAR ME BUT I CANT HEAR THEM AND THEIR VIDEO IS A STILL PICTURES.. DOES ANYONE HAVE ANY ANSWERS???

When using Facetime.. the other person can see and hear me, but I can't hear or see them.. Does anyone have any solutions?? The only thing I can see is a still picture of them

Hi mduggan,
Thanks for visiting Apple Support Communities.
If the other person can't see you during a FaceTime call, first use the Camera app on the iPhone to make sure the camera is working properly. If you don't see an image when using the Camera app, try these troubleshooting steps first:
If the screen shows a closed lens or black image, force quit the Camera app.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
You can find these steps and more information here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If the camera is working normally, next troubleshoot FaceTime using the steps in this article:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
All the best,
Jeremy

Does anyone have a PPC mini that goes to sleep based on the timer?

Problem is that my mini won't go into sleep mode per the set minutes on the system preferences energy pane. I've searched and read the other posts on this.
Configuration is PPC mini, Apple USB keyboard, Microsoft intellimouse, and Eizo CRT display. No bluetooth or other hardware. Latest Microsoft mac mouse driver (had same issue without current Microsoft driver). Hardware test doesn't show any problems, and there's nothing to indicate any hardware issues. Latest OS X update was done with the combo updater. Have reset the power management unit (PMU). Have not called Apple yet.
With the sleep settings set on the energy saver pane, I've tried detaching the keyboard and mouse, together and individually, and that didn't change anything. What happens is that the display will shut off at the appointed time, however, the mini won't enter itself into sleep mode. I can manually put it to sleep by clicking blue apple, sleep or by pushing the power button.
I'm scratching my head on this.....so I don't take it personally, does anyone have a mini that does go into sleep as scheduled? Appreciate any suggestions on anything else to look at.

Doug,
I had already started along that path, by removing the Microsoft mouse driver (which didn't fix the problem). However, starting the system in safe mode was a good baseline, as it went to sleep as it should - confirming a software-related issue.
I figured it would actually be easiest to shoot this bug by starting from scratch with an erase and install. After each tweak (ie, turn firewall on), software add (ie, clamXav), or update to the system, I tested it's sleep ability. And I found the bug/issue.....checking 'enable firewall logging' under the advanced options on the firewall tab, in the sharing preferences pane. No kidding. Stealth mode and UDP can be checked, just not firewall logging. Dunno why, however, the world is now at peace, able to sleep as needed.

My iPhone randomly turns off by itself with battery remaining. I can turn on the iPhone by hard restart. But sometimes it turns on at fifth, sixth, or more try. did anyone have this problem? and how can I fix it?

My iPhone randomly turns off by itself with battery remaining. I can turn it on the by hard restart. But sometimes it turns on at fifth, sixth, or more try. did anyone have this problem? and how can I fix it?

When my phone was off it wouldn't connect to iTunes, i got it working now though. I just had to hold my lock button and my home button down long enough. Thanks anyways though!

I just bought a new macbook pro 13-inch. I ran coconut battery test and it says age of the macbook is 22 weeks. And the battery load cycles shows 4 and battery capacity is 96%. Is this all normal? Does anyone have same issues?

I just bought a new macbook pro 13-inch 6 days ago. I ran coconut battery test and it says age of the macbook is 22 weeks. It shows 4 battery load cycles and battery capacity is 96%. Is this all normal? Does anyone have same issues?

"Is this all normal?"
Yes.
"Does anyone have same issues?"
What issues?
Coconut indicates an approximate battery capacity, and 96% is excellent. During testing and run-in, the MBP is charged and discharged, and a cycle count of 4 is appropriate.

Firefox will not play .ogv video files when loaded from a server. Does anyone have any answers that will fix this?

I've read the suggestions for fixing this, and none of them work. I've updated my .htaccess to match MIME types for .ogv, I've uploaded the files as both Binary and ASCII, neither method works. The .ogv file plays fine when you load it from a local file, but it will not play when viewed from a remote server. I've confirmed with my hosting company that the .htaccess and all other issues for HTML5 are up-to-date. Safari and Chrome play the HTML5 videos just fine, but Firefox will not. Does anyone have any concrete answers as to what the problem is. I'm also serving up the video files as .webm and .mp4, but neither of these formats works in Firefox either.

That can happen if the server isn't configured properly to send the files with a by Firefox supported MIME type.
*https://developer.mozilla.org/en/docs/Properly_Configuring_Server_MIME_Types
Did you check via the Web Console which headers Firefox receives when requesting the .ogv file?
If that is OK then it is possible that the file is using an unsupported coding method.
* https://developer.mozilla.org/En/Media_formats_supported_by_the_audio_and_video_elements

Old school with CS2. Haven't used in a while and am unable to use the program as it says my serial number is invalid. Customer service tells me the server for CS2 has been shut down. Then they sent me here for help. Does anyone have any advice?

I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

Does anyone have Experience talking to a WAGO Ethernet Fieldbus copler using the Open modbus/TCP protocol and LabView ?

I have an Ethernet Fieldbus Copler of WAGO which supports the OpenModbus/TCP Protocoll, and I want to talk to it over LabView. Does anyone know how to do this or even has example VI's or Librarys ?

Wago and National Instruments have worked together to test and develop an application note showing the use of the National Instruments Modbus driver with LabVIEW and the Wago Ethernet Coupler. I have attached the preliminary applications note (which is in final technical review here at NI). You can purchase the National Instruments Modbus driver by ordering the Industrial Automation Servers, part 777616-01. The USA price is $995. It should save you quite a bit of time in working with the Wago device and any other industrial controller or modbus device you might work with in the future.
Preston Johnson
Business Development Manager
Preston Johnson
Principal Sales Engineer
Condition Monitoring Systems
Vibration Analyst III - www.vibinst.org, www.mobiusinstitute.com
National Instruments
[email protected]
www.ni.com/mcm
www.ni.com/soundandvibration
www.ni.com/biganalogdata
512-683-5444
Attachments:
wago_overview.doc ‏171 KB

I purchased OSX Lion from the APP store. The installation failed, but the store says it is installed, which it isn't. Does anyone have an answer to get the APP to re-download the APP?

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