I purchased photoshop cs6 in dec 2012 and loaded my cs3 but upgrade won't work
trying to upgrade my cs3 photoshop with cs6 i baught in dec 2012 on my new computer. come up with dialog error "this serial number is not a qualifiying number" Can you help?
Not exactly.
These are user-to-user forums hosted on servers owned and run by Adobe. We're all Adobe customers just like you, sharing our combined knowledge of Adobe products with each other.
Occasionally Adobe staffers will join the conversation but there's no guarantee of that.
As fellow users, we can help with using the software but not with serial numbers.
For serial number issues, contact Adobe directly via chat
http://www.adobe.com/support/chat/ivrchat.html
Similar Messages
-
I have a MacBook Pro and I have A LOT of files in there which I don't need anymore. And it's too much to sit and do it one by one so I want to completely reset it to factory settings. I tried booting it from the OS X CD by holding C during startup but it won't work. It just gets stuck on the white or gray screen with the apple logo. Nothing else. I'm assuming that it's because the software version on the Mac is 10.6.8 but the boot disk I'm using is 10.6.3? But I'm not sure.
I also tried booting the CD with holding the option key and choosing the disk, same problem.
Opening Disk Utility while regularly logged in, won't let me delete.
Also tried changing the setting of what to boot in on startup, still gets frozen on the apple logo.
Please what can I do to fix this and delete everything?
Thank you in advance!Clean Install of Snow Leopard
1. Boot the computer using the Snow Leopard Installer Disc. Insert the disc into the
optical drive and restart the computer. After the chime press and hold down the
"C" key. Release the key when you see a small spinning gear appear below the
dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, set the format type to Mac
OS Extended (Journaled, if supported), then click on the Partition button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current. -
!
Traute Redlich did you remove Photoshop Elements 8 first using the uninstaller located in the Applications/Utilities/Adobe Installers folder? What operating system are you using?
-
Help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
You need a computer with iTunes and an internet connection for most of the steps. -
So I've done the whole hold the power and home button, it resets but still stays frozen on the black screen with the apple icon
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
Does it work with headphones plugged in? If yes, did you try to play music in headphone mode, then unplug during playback and start playing music again after that?
If you toggle the volume, can you see the slider moving up or down? -
I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014). I have today downloaded the file (Photoshop_13_LS16.7z
This downloaded OK
When I tried to run the file (Winzip) I got the following message
"Installer failed to initialise. Could be due to a missing file. Please download Abobe support adviser."
I tried to do that and it told me Adobe support adviser no longer exists.
Could you please advise a solution.Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.
Mylenium -
Just purchased photoshop cs6 for windows and received installation disk.
Just purchased photoshop cs6 for windows and received installation disk. Where do you find the serial number on the disk? What should the serial number start with? The disk was in the original box and I see a number that start with 910.....
The box was in a brown envelope and there is barcode sticker on the back with more numbers. Where should I look for the actual serial number.http://helpx.adobe.com/x-productkb/global/find-serial-number.html
-
I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number. Help!
download the installation files and install:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
How can I download and reinstall my purchased Photoshop CS6?
I purchased Photoshop CS6 and I'm trying to reload to my "new" computer. After entering the registration (serial) number I get a message that the code is no longer good.
Download and Installation Help -
https://helpx.adobe.com/download-install.html
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
How I can purchase photoshop cs6 in Mexico
I can't complete my purchase of photoshop CS6, I live in Latin America Mexico. How I can purchase Photoshop CS6 on line or physically.
Creative Cloud subscriptions are not available in all countries, but I don't know where Mexico stands in that respect. Check the FAQ for the list of countries where you can subscribe from
http://www.adobe.com/nz/products/creativecloud/faq.html#purchasing-availability
OK, I managed to DL the list, and you should be fine from Mexico
http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
You'll find other guides in the FAQ that should get you past installation and download problems -
Purchased Photoshop CS6 - Invalid Serial Number
I purchased Photoshop CS6 retail box and when I enter the serial number the installer says it's invalid. I can't seem to contact Adobe support until I register my product, which I can't do. Please advise.
Thanks!You can use the web chat or phone support regardless of whether you actualyl have registered anything, so simply try.
Mylenium -
If I want to purchase PhotoShop CS6 for my company, how many computers can install this copyright or only one time of installation?
YOu can install and activate on 2 computers for non-concurrent use.
Mylenium -
Purchase photoshop cs6 standalone?
Hello. I need to purchase photoshop cs6 standalone (not cloud version) and I cannot find it on the adobe website.
Also, I would need to be able to place an order under special offers, for educational purposes.
Please help.
Thanks in advance.
Regards,
DanHave you searched adobe.com?
https://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_ creativesuite6.html?start=10
https://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_ creativesuite6.edu.html?start=10 -
I have purchased photoshop cs6 upgrade, but no link for download is provided by adobe
i have purchased photoshop cs6 upgrade, but no link for download is provided by adobe
the lady of adobe told me to download photoshop cs6 extention and then activate it, but i failed to activate, cause i haven;t bought extention, i bought upgrade version
it is an urgent, i need to use my product
please offer me the link to download my purchased product
my e-mail is [removed]You can download photoshop cs6 and other cs6 software from : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please follow the Very Important Instruction given on the page before clicking the link to download.
After downloding the software use Serial number / Adobe ID to activate the software. -
I purchased Photoshop CS6 download, were is the serial number to register?
I purchased Photoshop CS6 on 12/4/2014, downloaded, and now cannot find the serial number? Am I missing something? Please advise. Thank you
If you purchased the non-Cloud Creative Suite 6 and not the version that you may install as part of the Cloud, you would have been sent an email with information
Or, check your Adobe account https://www.adobe.com/account.html for serial numbers
Maybe you are looking for
-
Hi, I would like to change the sort image on my reports (Ascending image and Descending image) when I switch themes. How can I acheive that since I cannot use a template ? Can I use a &item. variable in that field ?? Thanks Francis.
-
Photo scan to jpeg not in color
When I scan a color photo on my HP 8630 glass to my hp computer as a jpeg, the file I get is a black & white jpeg and not a color jpeg like it should be . There seems to be no way to set to a color jpeg when sending it to my computer. If I use a j
-
Why is it that even after editing a picture under iPhoto, the original picture is still the file that is being exported?
-
As a membership secretary I receive about 200 registrations over a two month period. How can I scan them in and index them? Is there a software that will work with my CanoScan 8800F that will facilitate this? Thanks, Bill
-
Search a waveform for the time or index.
I would like to search a waveform for a particular percentage y value on the waveform and return either the index from which I can genereate the time by mutliplying dt by the index or obtain the time value directly. I tried the search Waveform.vi, bu